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COMMITTEE OF PUBLIC ACCOUNTS debate -
Thursday, 13 May 2010

Special Report No. 72 of the Comptroller and Auditor General: Financial Regulator

Mr. John Buckley (An tArd Reachtaire Cúntas agus Ciste) called and examined.

Mr. Matthew Elderfield (Financial Regulator) called and examined.

We are dealing with Special Report 72 of the Comptroller and Auditor General: Financial Regulator, Responding to the Financial Market Crisis.

Before we commence I remind members of the long-standing parliamentary practice to the effect that they should not comment on, criticise or make charges against a person outside the House, or an official by name or in such a way as to make him or her identifiable. Members are reminded also of the provisions within Standing Order 158 that the committee shall refrain from inquiring into the merits of a policy or policies of the Government or of a Minister, or the merits of the objectives of such policy or policies.

I welcome Mr. Matthew Elderfield, Financial Regulator, Office of Financial Regulation, and invite him to introduce his officials.

Mr. Matthew Elderfield

I thank the Chairman and members of the committee for inviting me to discuss the special report. I am accompanied by two colleagues, Mr. Patrick Brady, our newly-appointed assistant director general for risk and policy, and Mr. Brendan Sheridan, our newly-appointed assistant director general for consumer protection.

I thank Mr. Elderfield. In welcoming Mr. Elderfield to the Committee of Public Accounts I would like on my own behalf and on behalf of the committee to congratulate him on his appointment. It is a very onerous task. He has taken on a task that is vital to our future well-being as we need a good, healthy and competitive banking system. It is clear from his early words and actions to date that he intends to oversee a system of effective regulation. The role of this committee is to examine the value for money report of the Comptroller and Auditor General and in that regard we are essentially examining how effective our regulatory system is in doing its job.

In his report, the Comptroller and Auditor General has looked at the Financial Regulator's systems and processes and how he evaluates risk in our financial systems. The committee will now examine the steps that are being taken by the Financial Regulator in seeking to get institutions to manage the risk, based on the information he has taken from the regulated bodies. We will also examine the resources he needs to fulfil his mandate as well as the powers he has to bring regulated bodies into line. We have seen where the principle-based light touch regulation has led us and we will question today how the new regime of rules-based regulation will work in practice and how it will prevent situations arising and ensure that the banks and insurance companies are kept well away from the emergency department or, in the case of some banks, their reliance on life support. Our primary concern is that things that should have been done, especially in terms of over-exposure of banks to the building industry and the reliance of banks on bond markets to fund their lending, were not done and we will seek assurances that such events will not recur under the new system. I invite Mr. Buckley to make his opening statement.

Mr. John Buckley

The primary purpose of this special report was to identify the measures taken or proposed by the Financial Regulator to respond to shortcomings in regulation that come to light as the financial market crisis unfolded during 2008 and 2009. A second aim was to draw together the results of international reports on the reasons for the crisis and, in particular, into what aspects of regulatory practice might have contributed to the problems.

Two previous special reports have dealt with regulation of financial services providers by the Central Bank and the regulator. I will briefly put the latest findings in the context of the earlier work. First, however, I want to refer briefly to the scope of the mandate I have to examine and report on the work of the regulator.

The Central Bank Act 1997, as amended, provides for the Comptroller and Auditor General to carry out examinations of the efficiency of the regulator and of the systems, procedures and practices used by the regulator to evaluate the effectiveness of its operations. Consequently, the primary focus of any review by my office is on the efficiency of the regulator's processes. Prudential judgments are a matter for the regulator alone and do not come within the scope of my audits.

The first examination carried out by the office was reported in 1999. It looked at the Central Bank's approach to regulation of credit and investment institutions, which was the extent of the regulatory remit at that time. The report on the examination concluded that: the frequency of on-site prudential inspection appeared low, and target levels of inspection were not being achieved; the Central Bank had adopted a light-touch approach to prudential supervision with limited on-site inspection activity combined with review meetings with the management of the institutions; the Central Bank did not base its prudential supervision work on a formal risk-based approach — we recommended that such a system be developed; and we also concluded that, if a formal risk assessment were to be instituted, the prudential risk profile of services providers in the various sectors could potentially be used to gauge the stability of the overall sector.

Following completion of that report and of an inquiry into deposit interest retention tax administration, which was completed around the same time, there was an in-depth review of the role of financial regulation and its structures. That resulted in the establishment of the Financial Regulator in its current form and it brought together responsibility for most financial regulation into a single agency. This included functions of the then Department of Enterprise, Trade and Employment. The Office of the Director of Consumer Affairs and the regulator then commenced operations in May 2003. A second examination was undertaken having allowed a period for the new institution to settle in. It was intended as a follow-up to see if the recommendations of the earlier report had been implemented.

The report on this examination was published in May 2007. The main findings on prudential supervision of financial services providers were as follows. While the regulator had developed a formal risk-assessment model, there remained scope for its enhancement. A shortcoming was that the model by then in use had been developed to assess the risk of one service provider relative to another, and it did not try to assess the absolute risk attaching to the institutions in question. From a resources viewpoint the model operated to allocate available resources for supervision work in each financial sector, rather than to inform decision making about what the optimum level of resources that might be needed for supervision work. In short, supervision was still resource driven but with priority going to those institutions that were assessed as relatively more risky. The model would not necessarily therefore detect alterations in the overall risk within a sector. The report also repeated the concern about the frequency and intensity of on-site inspection work. It was found that the frequency of visits to financial services providers remained low. As a result of this work we recommended that the regulator should arrange for an independent review of the adequacy of its prudential processes, including the target frequency and duration of inspections, the resource levels applied, the checks carried out on-site and the follow-up processes. We also suggested that this work be carried out by means of peer review and that the inspection process should be benchmarked against those of other EU regulators with similar mandates. We noted that the regulator had, up to then, used administrative penalty powers provided in 2004 in a limited way.

The latest report, which is before the committee today, sought to examine how much progress had been made since 2007, to explore how the regulator had responded to the turbulent events of 2008 and how he was changing or planning to change the processes in the light of experience. I will now outline some of the key findings of the latest examination. In response to the recommendation in the 2007 special report, the Financial Regulator had commissioned consultants to carry out a review of the adequacy of its prudential inspection process as part of a general business process review. This found that the level of resources devoted to banking and insurance supervision was lower than that of other international financial regulators reviewed.

By way of a response to the financial crisis, a significant intensification had occurred in how those credit institutions that had availed of the State guarantee for banking liabilities were being regulated, including additional reporting requirements, increased on-site presence by regulation staff and attendance at key meetings. The regulator noted that a key factor in implementing a more intensive supervisory approach generally was the recruitment of additional staff and supervisory personnel. The regulator has committed to developing and extending the current risk model as a priority but he stressed that the ultimate design of the model will need to be aligned with developments in the international regulatory framework.

Arising from an internal inquiry into its response to information about the handling of directors' loans at Anglo Irish Bank, the regulator identified a need to improve internal information management processes and for greater disclosure by financial services institutions of directors' loans. Overall, the regulator has acknowledged that, in retrospect, the actions it took were insufficient and were not taken early enough. It stated that it took what it then considered to be proportionate actions to mitigate the risks in the system but that this was not enough as the scale and rapidity of the crisis greatly exceeded forecasts.

Domestically, the Government has begun the process of introducing legislation to address the structure of the Irish regulatory system. In advance of the proposed restructuring, the regulator has begun a process of intensifying supervision, speeding up information flows and addressing internal communications. A number of international studies of the financial markets crisis indicate that Ireland was not alone in having shortcomings in its regulation of financial institutions. Similar deficiencies have been encountered elsewhere in the EU and farther afield. The EU is proceeding with plans to create separate EU-wide institutions that will monitor systemic risk and introduce more co-ordination of national regulators. Considerable work remains to ensure that future shocks can be effectively addressed by "fit for purpose" crisis management that is characterised at international level by co-ordination rather than competition, and that ensure effective regulation of cross-border financial services provision.

Following on from those findings, and cognisant of the need to strengthen further the regulatory framework, I made a number of suggestions in the report including the following. At the level of systems, procedures and practices employed by the regulator, I suggested it would be appropriate to consider placing a greater emphasis on testing of transactions and balances in the course of inspection work. I do not suggest that in this respect statistically representative samples are necessary, rather that a number of large or randomly selected transactions be reviewed from to time to test that the relevant controls have operated. My overall view in this respect is that risk-based systems can only function optimally when they are informed by feedback from the review of actual transactions in conjunction with top down analysis of the sustainability of the business models and associated strategies operated by the individual institutions.

Recognising that good internal regulation is in the interest of financial institutions, I suggested that consideration be given to the provision of an annual positive assurance by their auditors in regard to the functioning of the internal corporate governance regime in each institution, including the risk management function and that this could benefit the institution and strengthen public assurance. To make regulation more accountable, I suggested that consideration might be given to requiring that the regulator give an annual statement relating to supervisory matters to Dáil Éireann.

I invite Mr. Elderfield to make his opening statement.

Mr. Matthew Elderfield

I thank the committee for inviting me here today to discuss the special report of the Comptroller and Auditor General on the response of the Financial Regulator to the financial market crisis. Special report 72 was published shortly after I arrived in Ireland to take up the position of head of financial regulation. It set out the background to the financial crisis and the actions taken by the Financial Regulator. We have studied the Comptroller and Auditor General's report and have paid particular attention to the issues it raised, as I will outline in more detail later.

It is important to acknowledge that weaknesses in regulation contributed to the financial crisis in Ireland, as outlined in the Financial Regulator's analysis of the financial crisis published in its 2008 annual report. It was caught off guard by the force and severity of the crisis. In response to accelerating credit growth, steps had been taken in 2005 and 2006 to slow bank lending in Ireland but, with the benefit of hindsight, these measures were insufficient given the severity of the problems that have emerged. With hindsight, it is now clear that stronger measures should have been taken and these should have been taken much earlier. Regulation in Ireland was not robust enough to prevent the asset bubble and the Financial Regulator's reliance on some boards and management to meet their corporate governance responsibilities was misplaced.

Although international pressures contributed to the timing intensity and depth of the Irish banking crisis, the underlying cause of the problem was domestic and classic — too much commercial property and mortgage lending, financed by heavy foreign borrowing by banks, which led to an unsustainable housing price and construction boom. This occurred against a background of low interest rates and protracted expansion in output, employment and population especially from the mid-1990s.

The devastating impact of the financial crisis on Ireland's economy, finances and citizens is clear. The Government decided to establish a commission of investigation into the crisis with the first phase involving commissioning two independent preliminary reports into the regulatory and banking aspects of the crisis to be carried out by the Governor of the Central Bank, Mr. Patrick Honohan, and Mr. Klaus Regling and Mr. Max Watson, respectively. These independent reports are imminent and their findings will help the Government and the Oireachtas as they prepare the terms of reference for the second stage of the investigation.

However, it is not necessary to wait until this investigation is fully completed to begin a fundamental overhaul of the regulatory model for financial services in Ireland. That work was already under way when I arrived here in January, led by my predecessor, Mary O'Dea, as acting chief executive of the Financial Regulator. Today, I wish to comment on three main areas. First, I will outline briefly the changes we have made and are making in the supervision of financial institutions. Second, I will comment on the main regulatory issues raised by the Comptroller and Auditor General in the special report, which he just summarised. Then, I will set out some important changes we are publishing today in the area of related party lending, which was one of the topics mentioned by the Comptroller and Auditor General.

I will start with the changes we have been making to how regulated financial services firms are supervised. The first phase of improving the supervisory system, introduced by my predecessor, Mary O'Dea, involved changing to a more intensive approach to the regulation of banks, with particular focus on monitoring liquidity and solvency issues and monitoring banks' compliance with the Government guarantee scheme. New codes relating to mortgage arrears and business lending to small and medium enterprises, SMEs, were introduced. The reporting obligations of regulated firms were increased so that the Financial Regulator could obtain more comprehensive information on a more timely basis. Supervisory staff were placed on site in the banks so they could attend regular meetings with senior executives, including those responsible for compliance, internal audit, risk management and credit, and could attend certain board, board committee and other management meetings on a sample basis to assess corporate governance in action.

Internal supervisory procedures at the Financial Regulator were also strengthened with the introduction of "challenge meetings", where examination teams produce a monthly supervisory report and engage with management and the senior executives on serious prudential issues. Policies for escalation and information sharing were also introduced to improve internal communications. A number of investigations were also initiated into issues at Anglo Irish Bank and in this regard we are supporting the Garda and the Director of Corporate Enforcement. This more intensive approach to supervision included reassigning staff from other areas and the recruitment of specialists.

This was a very important first phase in changing the system of financial regulation in Ireland and paved the way for the second phase we are now entering. We are now developing an assertive risk-based system of regulation underpinned by the credible threat of enforcement. This involves calibrating the intensity of our regulatory standards and day-to-day supervisory approach to the risk profile of the firms and sectors we supervise. We will concentrate our efforts and resources where the greatest risks lie. It means we will insist that the biggest and riskiest firms manage themselves better and that firms and their management are questioned and probed by their supervisor and held more accountable for their actions. We will focus on risk mitigation and challenge, assessing business risk, not just controls and rules, and developing and using the risk model to systematically assess firms and set the supervisory agenda.

While many of the required changes in regulation are occurring at European level, there is also a need to improve the domestic regulatory framework in several areas. In this regard, the Central Bank Reform Bill will, when enacted, provide us with new statutory powers to ensure that those responsible for managing financial service providers continue to be fit to do so. A new enforcement division will be resourced at a level sufficient to apply a credible threat of action where that is necessary. The entire approach to enforcement, including the current administrative sanctions procedures, will be reviewed at an early stage and we therefore plan to consult on our enforcement strategy later this year.

It is clear that to operate such a supervision system effectively a significant increase in front-line regulatory staff will be required. It was clear when I arrived here that the level and skill mix of supervision staffing at the Financial Regulator was inadequate to implement a risk-based model of supervision. This model requires significantly more intensive supervision of high risk firms at this critical time in financial markets. Our supervision model also needs to take on major new tasks such as the supervision of large complex groups, new risk assessment and enforcement capabilities, the implementation of new EU directives and regulations and the unwinding of delegations from the Irish Stock Exchange.

In addition to adding more resources we are working to improve our internal processes and procedures to ensure we are operating effectively and efficiently. We must upgrade our information technology and have recently appointed a chief information officer who will spearhead this important development process. More resources means additional costs, and, as we move towards a full-funding model, we are examining our fee structure. We plan to re-tune this structure to ensure that the appropriate proportion of the increased costs of regulation will be borne by the entities that require the highest levels of supervision. The cost of regulation will undoubtedly rise, but judged in the context of the huge cost of a financial crisis, the increase in the cost of regulation must be seen as a price worth paying.

It is important to be clear today that these are major changes and they will not happen overnight. This is a multi-year and multi-faceted project, not a quick fix. We have to recruit and train staff, put in place information technology systems, develop risk assessment models and develop and implement our enforcement capability. It will take some time to fully develop our new system of regulation, but we have started the process. Even with all these changes, we can never guarantee a zero failure rate. However, regulated firms are already very clear that the bar has been set high and they need to adjust to the new world of financial regulation in Ireland.

I will now turn to the four major issues the Comptroller and Auditor General raised in Special Report No. 72. He said that consideration should be given to requiring that the Financial Regulator make an annual statement about supervisory matters. This measure, as well some other accountability measures, is included in the Central Bank Reform Bill 2010. Under this legislation the Financial Regulator will be required to produce an annual performance statement comprising a regulatory performance plan for the current year and a review of regulatory performance for the preceding year. In addition, the Bill provides for other accountability measures, including a requirement to arrange, at least every four years, an international peer review of our regulatory performance.

The Comptroller and Auditor General also suggested that the auditors of financial institutions should provide annual positive assurance about the functioning of the internal corporate governance regime in each institution, including the risk management function. We broadly welcome this suggestion. While its implementation will require considerable further work by accounting bodies, a strengthening of audit review and assurance would be a helpful improvement in the regulatory framework. However, this needs careful consideration. Ireland must be wary of the Sarbanes-Oxley experience. It is important to be cautious about new measures which could significantly increase costs, especially if the standards being audited are too vague or extensive. We have, however, recently published a consultation paper on corporate governance which sets out a standard that could be assessed and we will develop other standards. In addition, it is not clear if the auditor report is to be made to the Financial Regulator or to the public: the latter could raise liability concerns that would have to be addressed by the accountancy bodies. Nevertheless, we feel this suggestion merits further consideration and would be prepared to contribute to an initiative in this area from the appropriate accounting regulatory authorities.

The third major issue raised in the report referred to the Financial Regulator's systems, procedures and practices. The Comptroller and Auditor General suggested that the Financial Regulator should consider incorporating a greater emphasis on testing of transactions and balances into its inspection work to improve on-the-ground evidence, and that this be balanced with a top-down analysis of the sustainability of the business models and associated strategies of individual institutions. We are in the process of enhancing our supervisory approach and engagement with financial institutions. We strongly agree about the importance of the top-down analysis and analysing the business models and strategies of individual institutions to add value to the supervisory process.

Greater emphasis in inspection work on testing the implementation and application of policies, procedures and practices could add value but we have concerns about the cost/benefit implications of this approach. Given the sheer scale of each individual bank's transactions and the limited resources available to us, even after the increase in resources I have outlined, it is unlikely that it would be possible to test a "statistically significant" sample of transactions. I noted that in his opening comments the Comptroller and Auditor General mentioned that he was not necessarily aiming for that. Spot checks can be helpful and we can perhaps talk about that. Nevertheless, we will consider how best to meet this recommendation as part of the development of our risk and supervisory models. The fourth major suggestion from the Comptroller and Auditor General was that the Central Bank, the Financial Regulator and the Department of Finance carry out a review of the lessons learned from the financial crisis for future policy formation. This suggestion was made prior to the Government decision to establish the commission of investigation that is currently underway, and I think it is clear that the investigation is the appropriate place for such a review.

I would also like to briefly address some recommendations made by this committee in its annual report last year, following on from a previous special report prepared by the Comptroller and Auditor General. The committee recommended that financial regulation should be based on a thorough assessment of the risks associated with individual financial institutions, taking account of sector-level risk. We fully agree with this recommendation and will be taking it into account in the development of our risk model. The committee's recommendation that the Financial Regulator should report publicly each year on the extent to which it achieves its supervision targets is now covered by the Central Bank Reform Bill, which will require us to produce the annual performance statement that I have already mentioned.

The committee recommended that supervision regimes for each sector should be benchmarked against international good practice and subject to periodic independent evaluation. We agree with the committee on this too. In 2009, Mazars completed such an analysis of the Financial Regulator, which we have now made available on our website. The Central Bank Reform Bill 2010, which was published recently, requires us to undergo a review of our performance by our peers, or a suitability qualified person, at least once every four years.

The committee also recommended that the Financial Regulator should change the culture in the provision of financial services to give greater consumer protection by imposing fines where we find that vulnerable customers were sold an inappropriate product or service. Consumer protection is a high priority for me. The Financial Regulator is adamant that regulated firms must meet the requirements of the statutory consumer protection code, which requires them to treat consumers fairly. Firms need to be aware of their responsibilities. We are building up our enforcement capabilities to ensure that we have a credible deterrent in place.

Mr. Bernard Sheridan, who is here with me today, has recently been appointed assistant director general for consumer protection, and he will lead our initiatives in this important area. With his team, he is examining how best to achieve this change as part of our consumer protection strategy. We are carrying out a review of our consumer protection code and the minimum competency requirements, which have been in place since 2007.

I would like to take just a few minutes to tell the committee about a new initiative we are announcing today. We are launching a consultation paper to bring in new rules to cover related party lending. One of the lessons we have learned from the banking crisis is the need to have clear and enforceable rules in the area of lending by banks and bank officers to related or connected persons or individuals. In the case of a bank, a related party would be a director, a shadow director or a senior manager as well as persons connected to these individuals. Related party lending also covers lending to significant shareholders or to entities in which the credit institution has a significant shareholding.

Lending to related parties is a form of lending that has a special potential to give rise to conflicts of interest and abuse. This is particularly the case where large sums are concerned. Unfortunately, Ireland has witnessed some of this lending at irresponsible levels and, in one notorious case, in a manner that was apparently designed to avoid detection.

We want to take action to protect against abuses in this area and to address conflicts of interest. We intend to impose a statutory code of practice concerning lending by banks and building societies to related parties that aims to ensure that such lending is on an arm's length basis and subject to appropriate and effective management oversight and limits. In addition, we will introduce a requirement for periodic reporting to us to monitor compliance with the code.

Loans to bank directors and senior management have been the subject of abuse and excess, if not outright subterfuge. Our proposals establish better checks and balances, tougher limits and clearer reporting to clean up these practices.

This latest consultation paper is part of a wider strategy to update the domestic regulatory framework applying to credit institutions. Just recently we issued a consultation paper on corporate governance requirements for credit institutions and insurance companies. We will issue further requirements, including remuneration statements and a revised fitness and probity framework, in the coming months. We will also consider the need for additional requirements in respect of internal governance and risk management as international initiatives in these areas are published.

The programme of change required to improve Irish financial regulation is a multi-faceted and multi-year project. There is an enormous task ahead of us: increasing resources; improving skill levels; enhancing powers; implementing a risk model; building an enforcement capability; making domestic rules to fill the gaps on corporate governance; directors loans and credit risk management; implementing complex international rules on bank capital and liquidity; insurance solvency and funds regulation; tackling the problems of mortgage arrears and mis-selling; fundamentally re-engineering our processes; and investing in IT, to name just the top ten obvious categories.

We need to accomplish this while doing the day job of processing transactions, doing on-site assessments of firms, and engaging in supervisory fire-fighting at a time of continuing uncertainty in the financial markets. It is important that the members of this committee and the public are under no illusion about the scale of the task before us. This is going to take time and there will be bumps in the road ahead. However, the process of change has started and the Governor, my team and I, are determined to make progress on this to-do list over the years to come.

I want to thank members of the Committee of Public Accounts for inviting me here today. I look forward to answering their questions.

Thank you, Mr. Elderfield. Can we publish your statement?

Mr. Matthew Elderfield

Yes.

I thank Mr. Elderfield for his opening statement and wish him well in his new position. I am sure he regrets leaving the sunshine behind in Bermuda. As he said, there will be enough bumps along the way.

There is more financial heat here.

Before we turn to the special report, may I ask Mr. Elderfield about the Quinn Insurance issue? I do not know how far he can go on that, but there is a lot of concern about it because many people are facing redundancy towards the end of this month. Respecting the fact that Mr. Elderfield has a job of work to do, can I ask him about the issue? He issued a directive for Quinn Insurance to cease trading in the UK a short period before he appointed the administrators. I have not examined it, but I am told that Quinn Insurance was profitable in the UK in the first quarter of 2010. I understand it lost money last year but compared to its competitors it was doing better than others. Could Mr. Elderfield comment on that, as well as on the liquidity levels? If I am correct, it required 150% in Ireland, while it was 125% in the UK. The point is therefore that UK customers who were purchasing products from Quinn Insurance would have been in a safe position vis-à-vis the competitors there.

Mr. Matthew Elderfield

I would be glad to cover both the UK business and the solvency position, so let me take them in that order. For the UK business, we felt we needed to issue the direction to prevent Quinn Insurance from conducting further UK business because it was loss-making. It made a significant loss last year of €44 million. Our concern would be that to allow it to keep writing loss-making business would have added to the solvency hole and made the situation worse. It is one thing if it is a healthy company with a solvency margin, and it is deciding to write some unprofitable business as some sort of a loss leader, but when we knew there was a significant solvency hole — I will talk about that later — we had a great concern that we should not add to the size of the hole. It should be borne in mind that adding to the size of the hole adds to the exposure of the compensation scheme and adds to the potential bill that policy-holders in other companies, that have nothing to do with Quinn Insurance, might have to pay to do that. Therefore, we thought it was important to take that action.

We also knew that there had been concerns for some time — expressed to us and to the FSA — about the pricing model in the UK, and whether the pricing was done at unsustainable levels. I suspect that if we had not acted to direct Quinn Insurance to stop taking business in the UK, the FSA would probably have done so anyway.

We made clear to the administrators that if we are presented with new business plans that had proper analysis of the risks, we would be willing to reopen parts of the business. There is probably a misunderstanding about earnings and profitability. The two of us could set up an insurance company, we could offer prices at half the current market rate, everybody would flood into our business, we would have a lot of earnings, we could pay ourselves big bonuses, but when the claims had to be paid at the end of the day we would not have enough reserves in our back pocket in order to be able to do that. That is why solvency is so important — I will come back to that.

In terms of the UK business, this is how it has unfolded. With the Chairman's permission, I will talk through the chronology a little because there has been some confusion as to what happened and when. The administrators tabled a plan to us on 8 April, setting out a plan to reopen some of the UK businesses. That analysis they gave to us was proposing significantly curtailed and scaled back UK activity, reducing perhaps by 60% the current business plan, because they shared our analysis that the pricing was off and there were problems with the profitability of that business.

However, that plan, on 8 April, stated that the way they were going to make changes would be to change the pricing levels in the UK, but they did not give us any details of the pricing and they did not give us any actuarial analysis. One of the problems is that Quinn Insurance did not have an in-house actuary to help it with pricing. Basically, we asked the administrators to come back with more analysis to be able to show us that the pricing levels are justified. They did that with the provisional car licence information. We asked for some more information for the full licences and over a couple of stages, we allowed them to reintroduce that business.

At each stage it was important we talked to the FSA as well because it had a view on this, and it took a couple of days for that. We are now at the stage where the motor business is being reopened, but on a much curtailed scaled-back and more realistically priced level, and yesterday we received proposals for the commercial business.

The commercial business had very significant losses. It is going to be a much more finely balanced judgment about whether to open aspects of that business. Indeed, the administrators are not planning to open the full scale of it.

In terms of solvency, if I could come on to that, — apologies for taking a while on the answer——

It is clear, and worth putting on the record here.

Mr. Matthew Elderfield

——but it is important to reveal the full picture. The standard we have is 150% of the Solvency I Directive. Let us be clear, that 150% test applies to all regulated insurance companies. Whether we have a different insolvency rule than the UK, Bermuda or Switzerland, the fact is our responsibility is to apply it equally across all of the Irish companies. We cannot say, "You are operating in the UK so you get a lower standard than the rest of the Irish companies", and vary it. It is one size fits all. It it is a regulated company, that is the way it works.

It is hard to make a like-for-like comparison with the FSA because it has something called the ICAS regime, which is a modelling requirement which is additional to the solvency I directive. Therefore, that is a false argument. Say we had a 125% test. The situation with Quinn Insurance was that it dropped below 150%. The other two companies which recently dropped below 150% put more money in within a matter of days. We had a dialogue for weeks and months saying the company has got to rectify this. Then the company got to 107%. Then we had information about a dispute between the company's auditors and the company about its reserves, which would take them down to 70%. The two companies have gone below 100%, we have put them into administration and then we find €450 million in guarantees that wipe out all of the company's capital and puts its technical reserves into a hole of something like €270 million. Even if we had taken the most generous insurance regime in the globe, it would have still had a non-compliant company.

It is clear. It is a great deal of information. Mr. Elderfield mentioned Quinn Insurance did not have any actuaries.

Mr. Matthew Elderfield

It had a consulting actuary it used for the reserving but it is our understanding it did not have an in-house actuary for the pricing.

Is that unusual?

Mr. Matthew Elderfield

It is not best practice by any means. What that meant is that when we are talking to those at Grant Thornton, who are doing a very good job as the administrators, when they are coming up with a business plan and they are proposing to change the company's pricing, actuarial analysis is needed. It is the point I was making previously. One can set prices however one likes to bring in business in the front end but if the actuarial analysis about loss levels is not done one cannot get prices pitched at the level to cover claims. Our concern was that we need to be satisfied that the pricing level covers the claims experience, otherwise, as I mentioned, the solvency hole gets bigger and somebody picks up that tab — potentially, other policyholders outside of Quinn Insurance.

Is Mr. Elderfield outlining that he is looking at it bit by bit to see if the various sectors can be opened up?

Mr. Matthew Elderfield

We have made the decisions on all of the motor business, and the commercial business has just been tabled to us recently. Significant changes and scaling back has been proposed. We are working on that. That will take a little more time than with the motor business because of the significant size of losses and the complexity of the business.

I should add that I am very sympathetic about the employment situation. I have met the employees twice and have heard the very serious implications that the changes to the business are having. Whatever happens on the commercial business will be at the margin of the level of staffing changes. The administrators found a company that had serious problems and they have had to make some changes as a result.

The next immediate step is to look at the commercial business lines. What is beyond that is what is best for the future of the company, Quinn Insurance — to put it up for sale. The administrators are looking at selling business lines. The main focus of attention is what is the best option for the company. When a potential buyer is identified by the administrator and Quinn Group, then the ball will come back into our court to give approval to that.

I do not want to spend all the time available here on Quinn. I can explain what our criteria will be, if the committee wants to get into that, or we can move on to another subject.

The future of the company is of major concern, particularly in the areas where there is such a high level of employment. Yesterday I read in a newspaper report that Anglo Irish Bank is looking to an international partner that might submit to purchase Quinn. What would be Mr. Elderfield's views on that from a regulatory point of view?

Mr. Matthew Elderfield

The best way to describe it is to ask what are the hurdles that any transaction must clear in order to satisfy us. I would say there are some hurdles that anybody would have to satisfy and there are some additional ones if it is an Anglo Irish Bank transaction.

The first hurdle is does it solve the solvency position. Most obviously, is the €700 million gap filled one way or the other? That involves somebody writing a cheque to put that cash in.

The second issue that must be solved is the governance arrangements. There has been a governance failure — how the board did not know about the subsidiaries with the guarantees — and there is a systems and controls problem. There has to be a better governance structure. Somebody has got to make a proposal that satisfies us on that, strengthening the management team and the control framework. Those tests have to be met — solvency, governance, management, controls. Then, for the acquirer, there is a fitness and probity test. Are we happy about who is going to acquire it?

With Anglo Irish Bank questions arise about the bank's own prudential position because it is a State-owned challenged bank. Then there are questions about expertise on whether it is appropriate for a bank with an awful lot on its plate to be running an insurance company. If it can solve for solvency, solve for governance, solve for management, solve for controls, solve for its own prudential situation and find a structure at the end of the day which means that the insurance company lives to be well-managed with people who are expert in this, then it is possible that an Anglo Irish Bank transaction could be successful. Frankly, I would say there are more hurdles to jump than for a straight transaction with another insurance company.

I thank Mr. Elderfield for that response. I appreciate him answering those questions which were not on the agenda today.

If I may, in the time allocated to me, turn to the special report. It looks back at what went wrong. We are seeking to ensure that this will not happen again and that the appropriate structures will be put in place.

Professor Patrick Honohan stated that balance sheet growth in excess of 20% should have been a trigger. In eight out of nine years, Anglo Irish Bank had an annual balance sheet growth of 36%. In addition, foreign-owned operators in the Irish banking sector were pushing aggressive growth levels and there was a high increase in the loan-to-value ratio and an overexposure to the property sector. The previous regulator has acknowledged that insufficient action was taken in respect of these matters and that such action was not taken soon enough. Does Mr. Elderfield agree with that assertion?

Mr. Matthew Elderfield

Yes.

What will Mr. Elderfield be doing to ensure that there is no recurrence of excessive growth rates, overexposure to particular sectors and so on?

Mr. Matthew Elderfield

I have tended to categorise the sources of failure into three broad areas, namely, weak rules, poor resources and the wrong attitude. In some instances, the rules were international. I refer, for example, to those laid down by the Basel committee on banking supervision. With hindsight, the quality and quantity of capital was inadequate in the context of the risks banks were taking in many jurisdictions. There was a big gap in respect of funding. The banks were borrowing wholesale funds overseas in order to lend into the domestic credit boom. There were no international standards in respect of funding and that allowed poor practices to continue.

It is important to acknowledge that there were also home-grown elements. There were gaps in the rules governing the domestic market which need to be considered. We are, for example, trying to plug the gap in respect of corporate governance and we issued a consultation paper in that regard. As stated earlier, we are also endeavouring to deal with the issue of related party lending. The difficult truth is that it was not particularly CDO squared or cubed securitisations, which were complicated to either consider or value, that gave rise to trouble here, it was more traditional commercial property and mortgage lending that caused the problems. There is definitely a need to carry out some fine tuning in respect of the rule book in this regard.

On concentration limits and hard exposures, we must consider how lending could simply exceed the internal limits the banks had imposed or whatever lending limits the regulator should have insisted upon. That is an area in respect of which we can introduce some improvements.

The resources levels that obtained were much too low. The position has improved in recent times but we have quite a way to go in this regard. Prior to the crisis, two of the largest banks had two supervisors between them. They did not each have two supervisors. What does that mean? Part of one's work as a supervisor is to deal with regulatory transactions, change of control and new directors. These people are probably continually on the receiving end of a deluge of paper relating to accounts, etc. It is necessary to have an adequate number of staff in order that one can set the agenda oneself and pick and choose one's areas of focus. One wants to take it to the banks and be a proactive supervisor. Operating at the level I have outlined, the two supervisors in question were hopelessly outgunned.

The third area on which I would focus relates to approach and attitude. Part of this relates to adopting a better risk model, which the committee and the Comptroller and Auditor General recommended in the past. Such a model should incorporate a more systematic way of scoring firms for risk and better data sources in order that the hot asset growth to which Professor Honohan has referred should raise a red flag and lead to action being taken.

Attitude is also an important aspect when it comes to risk-based supervision. I refer here to being more challenging or even pushy with firms. Moving the debate from analysis of risk to mitigation of risk, it can be easy to be good analytically and pick apart a risk without really pressing a firm as to how it is going to mitigate and resolve that risk. One can get stuck in a ping-pong match, where suggestions are batted back and forth. One must be willing to adopt a philosophy of early intervention and one must also be pushy in taking it to the firm involved. That will also require a cultural change.

Implementing international rules, making domestic rule changes, adding to resources, building a risk model and driving cultural change in the context of how risk-based supervision is carried out represents approximately 80% of what we need to do in order to carry into effect the lessons we have learned from the financial crisis.

Are new rules needed or were there rules in place at the time that were not implemented?

Mr. Matthew Elderfield

The answer is that probably a bit of both is the case. The question arises as to the powers we require. I am encouraged by the fact that in the Central Bank Reform Bill the Government has proposed the establishment of a new fitness and probity regime. When I arrived in January, I was concerned when I discovered that the fitness and probity standards for banks are not on a statutory basis and are purely in the form of guidance. There is a great deal of concern with regard to how enforceable these were in the past. The Government intends to bring forward another Bill in the autumn and this will provide us with the opportunity to examine the position with regard to bestowing further powers. I refer here to special resolution powers for failed banks, levels of fines, stronger information-gathering powers, etc. Our legal team is carrying out a trawl and a benchmarking exercise against other regulators in order to put together a wish list of the powers we believe will be needed. We would welcome the support of the Oireachtas when that Bill is brought forward. If we — that is, the Financial Regulator — have the necessary resources and powers, we can do our job.

Has Mr. Elderfield put forward his views in respect of what the second Bill to which he refers should include?

Mr. Matthew Elderfield

We are accumulating a list of what we would like to see included. We are due to provide information in that regard to the Department of Finance in a month or two. We are working on it now.

As matters stand, the Financial Regulator is working under the old rules that were seen to be inadequate. I accept that certain changes have been put in place in respect of the covered institutions. Is Mr. Elderfield in a position to outline the difference those changes are making in the context of day-to-day engagement, on-site inspections and the availability of reports?

Mr. Matthew Elderfield

I will ask my colleague, Mr. Bernard Sheridan, to provide a flavour of the changes that have occurred. Mr. Sheridan has just been appointed head of consumer protection and, therefore, has one foot in both camps. However, he remains the head of the domestic covered institutions section and has lived and breathed the new regime for the past 18 months.

Mr. Bernard Sheridan

Our initial response was that we decided we needed to have a dedicated department to focus on the covered institutions. As Mr. Elderfield pointed out, the resources that were in place were inadequate so we brought in additional resources and recruited external experts in order that we could put in place a dedicated team to deal with covered institutions.

Would it be possible for Mr. Sheridan to indicate the number of new staff that were brought on board?

Mr. Bernard Sheridan

As previously outlined, a team of two to three people were tasked with covering a number of institutions. Under the current regime, a team of five people is dedicated to the larger institutions. We hope to expand that in the next six to 12 months in order that there will be up to eight or nine people on each team per institution. In addition to the teams that are dedicated to the institutions, we have teams which look across the institutions in order to monitor standards across those institutions.

As part of the new, intrusive model, we decided we needed to carry out on-site inspections in order that we might discover what is happening within the banks. One of the key benefits of this is that we are now attending, as observers, internal meetings, including board meetings, of the credit institutions. We can actually see governance in operation and are not relying purely on examining the reports we receive. We can see how the institutions operate and the challenges in place between executives and non-executives. We revert to institutions in circumstances where we are unhappy with their performance. We have sought that changes be made in the internal functions and workings of committees within the institutions. We have also increased the reporting requirements relating to the institutions, particularly in respect of credit and lending.

All of this means that we have a much better understanding of the internal governance and workings of the institutions and their risk appetites. We have more up-to-date information regarding the direction in which the institutions are heading. The sooner we know this, the sooner we can react to it.

What about the comment that there was no sense that they were ever going to receive a visit from the regulator to conduct an inspection? Does the regulator now engage in on-site inspections? Does he have targets in this regard?

Mr. Bernard Sheridan

Our approach to the covered institutions was that we considered we needed to be there much more regularly rather than making regular inspections. We try to have people on site most of the time. We have them on site two to three days a week monitoring the institutions and carrying out inspection work.

Mr. Matthew Elderfield

Our approach needs to re-engineered. The impression I have is that we did deep dive audits of specific items in a firm's accounts, but we did not do them frequently in the past. I would like to see a couple of things for the risk model, including, first, a better categorisation of firms based on their impact and size. Obviously, the big domestic covered institutions are systemically important. How many big IFSC banks are in that category? How many big insurance companies are in it? What is our level of supervisory engagement? We should set a minimum standard of engagement. Should there be an on-site assessment once every three years, two years or 18 months? Some may be mademore frequently, but one wants a minimum level of engagement and flowing from this one wants to decide how many people are on one's team. As Mr. Sheridan mentioned, we are up to five or six per team, but we would like to get up to eight or so.

Rather than just looking at one issue, I would like to see them looking systematically at a range of issues. Therefore, one would score a firm on governance, management, credit risk, market risk, operational risk, liquidity, reserving and underwriting. In that away, one would have a view of the firm from A to Z, a soup to nuts assessment. One could then be more proactive as a supervisor. It would also be better for the firm because it would have a clearer understanding of our priorities. We could say, "We think you do well on consumer interaction and your reserving is fine, but we think your underwriting standards are poor." We could then set the agenda for the firm. We have a way to go before we get there. We have to identify what is our minimum number, but to get through all of the insurance firms and banks once every two or three years, we will have to have the staff to do this. We still have some work to do to get the model and resources in place in order that on-site inspectors cover their territory in a reasonable cycle of time.

On the basis of Mr. Elderfield's reports, the issues of staffing levels and the qualify of staff are important. He requested staff from the Department of Finance. What has been the response?

Mr. Matthew Elderfield

The staffing level last year was 371. We requested 154 staff to bring the total up to about 520. That request is with the Minister. We are going through the statutory consultation process with the consumer and industry panels before he gets to back to us. I do not want to prejudice his decision, but I note he made a statement during the announcement of the merger of the Financial Regulator and the Central Bank that significant resources would be needed. Beyond this, we will need additional resources, say, through 2012 to meet the rest of our plan.

I will mention a few other areas in which we are short on resources. On the banking side, two institutions were way off what was needed. The position is getting better with five or six staff per team. For the biggest banks which are much more complicated than the Irish banks, the FSA has 25 people on each team. There is a dedicated risk analytics unit which has modelling capability and can unpack a balance sheet. There is a huge gap in that regard. That also applies to our insurance division. We have big substantive insurance companies which use Ireland as the hub for their activities across Europe. We need to have staff for this. There is to be a major change in insurance — the solvency II directive — which will open the door for the use of internal models and a technical assessment of the models needed. Therefore, we will need more actuaries. That gives the Deputy a perspective. It is not just about banks; it is also about insurance.

What about enforcement? While we have a small enforcement team of good guys who are professional lawyers, we do not have dedicated investigation staff. If one is a supervisor of one of the banking or insurance teams and one comes across something, one has an invidious choice to make between stopping day-to-day supervision and suspending on-site inspections to pursue the enforcement case or putting the case aside because one needs to maintain supervision. The best practice model is that one should have a dedicated investigation team, to which one can hand these cases and which can plough through them, especially if one wants to take enforcement action against individuals because they will fight tooth and nail since they will be banned from the industry. We have to develop an enforcement capability almost from scratch.

On policy capability, we have a few good policy people dotted around the place. There is a massive policy agenda from the G20 financial stability board, the insurance regulator, the banking regulator and the securities regulator. There is also a huge list of directives, including capital directives, the funds directive and the solvency II directive. There is a massive policy agenda which forms part of the post-mortem resulting from the financial crisis and we need to have staff to pursue it. If one does not try to influence the upstream in Brussels, Ireland will be on the receiving end of something that will be cooked up elsewhere that could impact on its industry.

With regard to markets, there is a need to transfer certain functions from the Stock Exchange. We will also need staff up for that purpose. It is the provision of resources that worries me the most. Will we be able to get the resources we need to complete that long to do list which I mentioned at the end of my opening statement?

Mr. Elderfield will need 154 people. I thank him for his replies.

In 2006 a World Bank survey showed that the regulator had responded that he was under-resourced, there was a huge turnover of staff and that inexperienced staff were dealing with the high flyers in the banks. It will, therefore, be a case of history repeating itself if Mr. Elderfield does not get the resources he requires. It is significant that, at a time when Anglo Irish Bank was acting like a drug pusher and fuelling the craze in the property market, this survey showed the regulator was concerned about the quality of his staff.

Fitch Ratings also compiled a report. I am not sure whether the OECD report in 2006 was the same as the World Bank survey, but did anybody question Mr. Neary and those around him when he made the following statement on "Prime Time" in October 2008: "By any standards, the Irish banks are so well capitalised compared to any bank anywhere across Europe that I am confident that they can absorb any loan or any impairment that emerges in the ordinary course of business over the foreseeable future"? Mr. Elderfield's challenge is to put right what was so grievously wrong, but, at the same time, we have a responsibility to ask the hard questions about how people like Mr. Neary could make such a statement at a time when he was not equipped and in a position to come to that conclusion. Have the former regulator and those around him been asked how he was able to stand over that statement? Do those who were around him remain within the structure of the Office of the Financial Regulator?

Mr. Matthew Elderfield

On the Chairman's question about resources, it is an ongoing worry.

In reply to Deputy Clune, I mentioned our ability to hit our recruitment targets. We are gearing up aggressively to bring in hired staff. Frankly, the employment market is favourable to us. We have talked to the professional services firms about a professional secondment programme and they have responded fantastically. That will bring a quick infusion of resources. We have an ongoing recruitment campaign and are also bringing in risk advisers. We are trying to bring in some senior "grey hairs" with board experience or experience in a commercial environment to give us advice. The risk is that our staff will be poached when the market heats up, at which stage we will have to be prepared to look at pay levels. It is right and proper that we are affected by the public sector pay constraints. All of us have taken a hit, but at some point in the future we will have to make sure we will not lose our good staff because of it.

On the historical question, I will make a few comments. Obviously, I was not around at the time and do not know what information he had available to him to make that statement. I know the Governor, Dr. Patrick Honohan, is conducting a review of the performance of the Financial Regulator and will comment on that. He is due to present his report to the Minister for Finance at the end of this month. It is clear there were institutional failures and accountability for that rested with Mr. Neary. On the banking side, we have made some public statements about the bank's lost positions and have done significant rigorous analytical work on that. I would be happy to talk about that if the members would like me to, but in terms of judgments on the past, it is probably better to wait for Dr. Honohan's report at the beginning of June.

Was the financial stability committee a committee within the office of the Financial Regulator?

Mr. Matthew Elderfield

No, the financial stability committee is fully merged in the Central Bank. The performance of the Central Bank and the activity of the financial stability committee will be covered by Dr. Honohan also. We have made some immediate changes to the committee and Dr. Honohan now chairs it. We are trying to use it as a mechanism to better plug in the Financial Regulator and the Central Bank together to work more effectively. This is an area that still needs more work to improve. One of the major conclusions from many of the third party reports mentioned by the Comptroller and Auditor General was the need for better macro prudential supervision. We are not just looking at individual firms, but trying to take the overall view of what the firms, in aggregate, are doing to the economy or stability risks. Therefore, having better metrics, like asset growth, and having a better heat map on financial stability risks will be important. The key element however is that it should not be just an analytical exercise. It is fine to analyse risks, but what will be done about them and what levers can be pulled to mitigate those risks? That debate applies to financial stability as much as it does to micro prudential regulation and more work is needed in this area over time.

Another factor that will come into the mix is developments at European level. Towards the end of this year, we will have the European systemic risk board, ESRB, and it will drive forward an agenda to improve financial stability also. Therefore, there is work afoot. I am sure Dr. Honohan will opine about the performance of the Central Bank in that area, but it is an area in which to make changes.

What was the relationship between the financial stability committee, the Office of the Financial Regulator and the Central Bank?

Mr. Matthew Elderfield

I am not sure exactly how it operated in the old world, but the committee was in the Central Bank and financial regulatory staff attended and took part in it. It was a body of the Central Bank, chaired by Central Bank staff, to which members of the Financial Regulator would come from time to time to present information on certain firms on which analysis would take place.

Who else was on that group besides the Financial Regulator, Central Bank personnel and the Department of Finance?

Mr. Matthew Elderfield

I do not think the Department of Finance was on it, just staff from the Central Bank and the Financial Regulator.

From the perspective of the Financial Regulator, were there any warnings expressed or warning signs observed by the group?

Mr. Matthew Elderfield

I was not on the committee during that time. I understand that financial stability reports that were published referred to asset bubbles, but I have not done a backward review on financial stability.

Is it possible we could get a review of the committee's activities?

Mr. Matthew Elderfield

That will be covered by Dr. Honohan's report, which will definitely look at the performance of the Central Bank as well as the Financial Regulator. Financial stability is at the heart of what he is looking at and I feel sure he will be quite frank in his views.

Thank you.

I thank Mr. Elderfield for his presentation and wish him and his staff the best in the onerous task they have. I return briefly to a point regarding Quinn Insurance but will not dwell on the issue as Deputy Clune covered most of the issues. There is domestic interest in this issue. The steps taken are a test of our new regulatory system, not just of the regulator but of how we approach difficulties in the financial services market. While many of us have met staff from Quinn Insurance who are concerned about their jobs, our role is to ensure we have a viable company. If we failed to act as decisively as we have, we could damage the rest of the insurance market. Therefore, I understand the need for the steps being taken. However, I have one question. With regard to the commercial business in the United Kingdom, Mr. Elderfield said he had only received proposals yesterday. Is that correct?

Mr. Matthew Elderfield

On 8 April, the administrator tabled proposals, but without any pricing or actuarial analysis. Then on 15 April, we received the motor business proposal and made a decision on the provisional licences on 22 April. Approximately a week later, we got more analysis for the full licences, but until yesterday we had not received the more detailed submission on the pricing and actuarial side for the commercial side. Is that right?

Mr. Patrick Brady

That is correct.

I do not wish to pressure Mr. Elderfield, but has he any idea of the potential turnaround time for that in his office, particularly in view of the importance of that sector? I know it is a decision that cannot be rushed, but has he a set target with regard to a decision on it?

Mr. Matthew Elderfield

It would be unwise of me to make a commitment in that regard. When we have had a full set of robust actuarial analysis and strong pricing, we have managed to turn things around very quickly. On the commercial side, however, we know the losses were much bigger. Therefore, it is important for us to scrutinise the proposals more closely. Also, the Financial Services Authority will want to be involved. Working with another regulator will take some time. It is important for the franchise too, to decide how much of the business to open. However, with regard to the employment prospects of the staff, I do not think exactly how we call it will have a huge impact on the decisions that were, unfortunately, taken.

I appreciate that. It is important this morning to take the opportunity to put on the record the real issues with regard to solvency within Quinn Insurance and with regard to profitability, because the argument was that it was operating profitably in the UK market when it was not. Unless action was taken, the solvency levels would have reduced further and they were already dropping like a stone.

Mr. Matthew Elderfield

Yes.

I wish the regulator well in his work. What we all want to see is a viable company that will move forward and grow further.

I was interested in the speech the regulator gave to the third annual global financial services centres' conference. Before looking again at what has happened, I would like to look forward, because in every crisis there are opportunities. Mr. Elderfield said in his speech that the imminent changes in regulatory standards provided opportunities for the IFSC, that Ireland was well positioned to gain from those changes in insurance regulation and that he also thought this was the case in fund regulation. What are Mr. Elderfield's views on the opportunities we have?

Mr. Matthew Elderfield

By way of context, there is something interesting going on in financial regulation outside of banking. In banking, international standards are set by the Basel committee and these standards apply to everybody. What is happening in insurance and funds regulation is that the pace is being set by the European Union, because the international standard setters do not have binding rules. We have two directives, solvency II, for insurance and the investment fund managers directive for funds, which contain provisions termed equivalence provisions. They provide that any other jurisdiction wishing to have its companies do business into the EU, must match EU standards. This is a method for exporting European rules. This is a challenge to other jurisdictions such as Bermuda — where I came from — the United States and Switzerland, to match the EU rules. If they do not match the EU rules, their companies will not be permitted to come into the EU. This triggers a debate in a lot of corporate boardrooms. I have spoken to these guys and I have been at their board meetings. They have to decide where they want to be positioned, whether they want to stay outside the EU and hope to get equivalence and perhaps not have full rights of access or whether it would be better to set up a base in the EU. Many of these companies are making that decision to come all the way or at least to have a plan B to set up some operations here. In the insurance world, some overseas companies are relocating, re-domiciling their activities here, to either use this country as their base or their plan B. Because of that insurance directive, a company can use its capital more effectively and to have a single hub and branch out, so a lot of companies are centralising their operations. I refer to Zurich and Aviva as two examples. This moving in of non-EU companies is one opportunity and centralisation is another.

It is interesting that the same applies with regard to the funds directive. There is much that is unpalatable in the funds directive. There is the concept of strict liability that could be damaging to some companies. Some of the provisions are close to protectionist. A similar dynamic exists whereby it will export its rules, therefore, offshore centres and offshore funds might decide they would rather be based in the EU and they might move across. The post-mortem on the financial crisis is leading to this re-regulation. Changes in the levels of regulation allow opportunities for people to think about how they want to organise themselves. I think Ireland is quite well positioned for that. However, we will have to see how it pans out and we will have to be nimble in our choices as we implement the directives. I think there are opportunities on the insurance side and on the funds side.

I refer to the Comptroller and Auditor General's report and what the Chairman said earlier. This committee has reported on the Financial Regulator. The former regulator, Mr. Neary, came before this committee. At the time, a number of colleagues and I questioned the inspection rate and the level of on-site inspection. It was not made clear at the time and I was never told that Mr. Neary or the Financial Regulator were ever refused additional staff at that time.

Mr. Elderfield referred in his opening statement to the skills mix. It seemed to have been obvious to Mr. Elderfield quite early on that the skills mix was not available within the Financial Regulator with regard to oversight of the banks and insurance companies. I will not refer specifically to the banks. How obvious was this? How long did it take Mr. Elderfield, who came in January, to realise there was a problem with regard to the skills mix?

Mr. Matthew Elderfield

When I was looking at the job last autumn I ran some rudimentary ratios of number of firms to number of staff. I raised my eyebrows when I was doing the interview. I explained there was a problem and that significant extra resources would be needed but I agreed to examine the situation. I knew there was an issue about resources. When I was appointed I did a walk-around in each department. I asked staff members about their duties and asked how many firms they were responsible for and whether staff ever visited those firms. For instance, a staff member might be the only supervisor for a firm or might be supervising 15, 20 or 40 firms. I want to be careful what I say about the skills set in the organisation. I have some very bright staff members. We have hired some good people with technical skills.

However, I have a query about the area of credit risk analysis. Commercial property lending is not as complicated as securitisations and CDO squares and cubes but it is still a particular skills set with which some of the banks had problems. As to whether the Financial Regulator has sufficient staff who understand how commercial property is valued, how one's security is perfected and those issues, we have a couple of good people with those skills sets but not enough. Having some people with more front office skills, so to speak, people who understand the commercial experience a bit better, such people could unpick firms when they tend to evade answers and try to get information on the more difficult matters. I refer to quantitative technical skills, for instance, on the insurance side. This new directive, solvency II, allows the big insurance companies to use their internal model rather than using the standard capital calculation. Internal model approval is a very complicated exercise requiring good quantitative skills on the side of the regulator as one can tend to be out-gunned by the quantitative skills on the other side. This was an obvious requirement as regard skills sets. We plan to hire staff but we also plan to train existing staff.

I was going to ask a question about that. I am certain the Financial Regulator has excellent staff. However, from his answer it is obvious that in a general overview of the office of the Financial Regulator, Mr. Elderfield was able to see last August, when he was on the outside, that there was a problem with regard to experience particularly at the supervision level. This needs to be addressed and one way to do so is by the recruitment of new staff and upskilling of existing staff. Is this happening? Mr. Elderfield said in his opening statement:

It was when I arrived here that the level and skill mix of supervision staffing at the Financial Regulator was inadequate to implement a risk-based model of supervision.

Obviously this would be crucial for the success of the Financial Regulator. What is the situation with regard to training?

Mr. Matthew Elderfield

This is a very good set of questions. This is an area where we are making progress but we are in a bit of a catch 22 situation, in the sense that people are stretched thin and it is very difficult to get them away from their desks to make them go to training. It is also difficult to find people to do the training and to spend time organising training courses. This is a cycle we need to unlock and stop. Next week we will begin an orientation programme for new staff. We need to get everybody caught up onto supervision. These are modest and small efforts. Staff will be grouped in blocks of 25 for a week-long orientation session which will include an introduction to risk-based supervision, to balance sheet analysis and to capital adequacy. The new recruits will be trained in these areas. We would hope to expand this orientation and hold sessions more frequently so more recently hired staff can be included. We also need a suite of more dedicated technical training, such as modelling capability, credit risk analysis. We plan to roll this out in the autumn. I hope to use more on-line training. Some material is already available to staff. The Basel committee has FSI Connect with on-line training modules which can be worked through by staff. I would like to have more staff doing this training. It is another work in progress but we will make a good start, literally next week.

Has the Financial Regulator a minimum standard with regard to qualifications? Are all staff QFAs, qualified financial advisers? What is the bottom line with regard to existing staff and when recruiting new staff? I know it varies according to level, but in the main.

Mr. Matthew Elderfield

I do not think there is a straightforward answer to that question as it varies according to level. The recruitment process looks at people whether they are generalists or for audit. By the end of my five-year contract rather than in the next year I would hope to have our internal training course issuing certification and setting minimum standards. This would be an aspiration. To answer the Deputy's question it really depends on the particular role. For instance, an actuary working in the area of insurance will need an actuarial qualification.

That is understood as it depends on the area and the role and the level of seniority. However, I am asking about baseline qualifications. If the Financial Regulator's staff is regulating the financial sector and from an insurance point of view, should it not be the case that they should have the bare minimum required in the market? For instance should they have a qualified financial adviser status or have sat certain industry examinations? If one is employing an actuary, one will want a qualified actuary.

Mr. Matthew Elderfield

I do not agree with that. I am personally conflicted because I have never done a professional exam in my life.

Mr. Matthew Elderfield

I was a generalist who went into financial regulation. Some people can do it without having a professional exam.

Okay. That is a "No" then.

Mr. Matthew Elderfield

I think so, yes.

The regulator could lead by example.

Does the Financial Regulator have the flexibility of scope enjoyed by the National Treasury Management Agency, for example, in paying the appropriate scale or rate for the people who were mentioned earlier — the people with a few grey hairs who have experience — or is it tied to Civil Service rates?

Mr. Matthew Elderfield

It is a bit complicated. We are closer to the Civil Service than to the NTMA. We have specified pay grades. We have some flexibility to offer pay on contract. That is less of a constraint in the current environment. When I took this job, I spoke to many stakeholders, internally and externally, to get feedback. I asked them for their views on the strengths and weaknesses of the regulator. Many of the external stakeholders suggested that the skill level of the staff was a weakness. When I probed them on that, they said the regulator found it hard to hire staff at junior and middle ranks because it was outgunned by the market in terms of pay. We can live with what we have now. We are all fully in favour of public sector pay constraint. That applies to all of us. When the markets improve in two or three years' time — I hope it will be sooner — we will have to look at the pay comparisons.

My next question may apply to Mr. Sheridan in his new role. It relates to the type of product that is sold on the market, which is an issue I raised with the previous regulator a couple of years ago. It continues to be a matter of grave concern for me. Mr. Elderfield mentioned in his opening statement that the Comptroller and Auditor General referred in his report to the suitability of the sale of certain products to different sectors within society.

Mr. Matthew Elderfield

Yes.

He suggested that the suitability of products to individuals should be subject to risk-based analysis. This is a bugbear of mine. I would like to hear the views of the Office of the Financial Regulator on the risk associated with geared products. It is only within the last 18 months or two years that people have started to see what a geared product can do when it goes the other way.

Mr. Matthew Elderfield

Yes.

It can exacerbate losses. Does the office have a view on such products? I appreciate that the Central Bank has previously been involved in sanctioning them. I am certain that not many of them are being sold at the moment. Many of them are in operation, however. Another thing that was prevalent over the years was allowing individuals to take out a loan to invest in a product or a basket of shares. I am sure it is causing a great degree of pain now. Perhaps Mr. Sheridan can cover those two areas.

Mr. Bernard Sheridan

As the Deputy will be aware, we have a code in place to regulate the sale of investment products. Under that framework, one needs to know one's client. We require firms to sit down with their clients to understand what they are looking for and what their risk appetite is. The code has also introduced a requirement regarding suitability, under which the suitability has to be documented for the client. There should be a document that sets out the basis on which a particular product is being recommended. The Deputy is right to say that our concerns in this regard relate to the risk associated with products and the suitability of particular categories of investor. In the past, the Ombudsman has raised concerns about the sale of financial products to the elderly. It is a priority for us. We are committed to reviewing the code, which provides a very strong framework. That review will commence in a number of months.

I thank Mr. Sheridan. When regulation was introduced in this area, in the interests of consumer protection, everything was supposed to be pointed out to the clients. I suggest that one of the problems is that there are many hoops in that process. Clients will not read documents like "reasons why" letters or cooling off notices if they run to 14, 16 or 18 pages. I appreciate that the regulator's office is dealing with a bigger issue at the moment. We all support that so our banks and our financial services sector can get back on a proper footing. We should consider trying to simplify areas for the end user — the customer. I appreciate that is a minor point. A great deal can be lost in the ether. While the ideas are correct, the operation of them is not sufficiently consumer-focused. I am not saying I am right, but that is what I think. I ask the staff of the regulator to examine this area, in particular, if and when they get time.

Mr. Bernard Sheridan

We are looking at the area of product categorisation. Basic insurance products, etc., with no risk may fall into one category. They involve a lesser level of disclosure. Higher-risk products are probably not suitable for most retail consumers. The Deputy is right to argue that the level of disclosure must be clear. The question of whether such products are fundamentally suitable for retail customers must be considered.

Sure. I welcome the Financial Regulator's announcement today about related party lending. It is obvious that such lending has hurt the State financially. It has also damaged the reputation of this sector and the country as a whole. This critically important announcement was most welcome. It is great that it relates to lending practices, such as directors' loans. How can the regulator mitigate the risk of someone in a bank or an insurance company, or a stockbroker, basically having too much control? The examples of Mr. Fingleton in Irish Nationwide and Mr. FitzPatrick in Anglo Irish Bank have been used. How can we ensure it does not happen again that a single person is driving the whole sector forward?

Mr. Matthew Elderfield

That is spot on. Ireland is not the only country to have encountered the problem of over-dominant chief executive officers. There have been some significant examples of that. The code of practice on corporate governance, which we published recently, aims to attack the problem. I will mention some more approaches in a second. The code of practice prohibits a CEO from being elevated to chairman. One cannot put a pet CEO in place and control him or her while holding one's job. The code provides for a minimum number of independent officials. It limits the number of directorships one can hold, so one has to spend more time focussing on what one has got. It sets requirements for board committees and various other things. We need to attack it on the corporate governance side. The standards we have set are tougher than the Walker proposals in the UK, for example, partly because ours are enforceable. We will oblige people to make compliance statements in this regard. Perhaps that doevetails with the Comptroller and Auditor General's recommendation, which I have mentioned, about getting assurances from auditors. We are trying to put together a suite of proposals on corporate governance, related party lending and fitness and probity. In the latter case, we are trying to ensure that weak people can be prevented from getting into the system, and that weak people who are in the system can be kicked out. We are also thinking about other standards to complement the governance standards, for example in respect of valuation practices and credit risk management practices. We have seen some pretty terrible practices there. NAMA is chasing those up as the transfers come across. We are also setting internal audit and risk management standards. The idea is to build a suite of standards that are enforceable, over time, and to provide better checks and balances so that over-dominant CEOs are constrained at a number of levels. That would mitigate other risks too.

I thank Mr. Elderfield.

Arising from Deputy O'Brien's question about corporate governance, has the regulator considered the question of the Irish Glass Bottle site in the Dublin docklands in the context of the issue of dual directorships, which he mentioned earlier? Will the new rules which are to be introduced prevent something like that from happening again?

Mr. Matthew Elderfield

We have not done an investigation into that. It is not really within our remit. If I remember correctly, our corporate governance standards say something about links to other business activities, related entities and cross-directorships. There is a provision in there; it is just not quite at my fingertips. There is definitely a general provision, as Mr. Brady is prompting me, on conflicts of interest. There is, therefore, something in there. If the committee does not think it is strong enough and wants to give us advice on it, it is a consultation paper and we can have a closer look at that.

It is a recommendation in the consultation paper.

Mr. Matthew Elderfield

Yes, there is some provision in there but I cannot remember how we pitched it. Apart from the conflicts of interest, I thought it was a bit more——

Mr. Bernard Sheridan

I think it is that disclosure of those relationships needs to be made to the board to which it is proposed to appoint the person. The board has then to decide whether it is appropriate to have those common relationships outside the board. That is the proposal in the consultation paper.

Is the Financial Regulator not looking at that specific transaction?

Mr. Matthew Elderfield

No.

I welcome Mr. Elderfield and his colleagues. Before discussing some specific issues, I will ask Mr. Elderfield to answer some questions to give a broader picture of his function. How many institutions outside the International Financial Services Centre, including banks, insurance companies and brokers, does the Financial Regulator regulate? What percentage of the market is regulated by the Financial Regulator? I ask Mr. Elderfield to give us a picture of the position of his office because we want to ascertain whether parts of the financial sector do not come within its remit. If that is the case, it would be a concern to the committee.

Mr. Matthew Elderfield

The list of the number of entities we regulate is quite daunting when it is weighed up against the number of staff. They are as follows: 81 banks and credit institutions, some of which are domestic and some are in the IFSC; 317 insurance companies; 156 investment firms — brokers and MiFID firms; 6,502 retail intermediaries; 2073 mortgage intermediaries; 5025 collective investment schemes; 232 fund service providers; 419 credit unions; and 92 others. There are corners of the market that——

What is the total?

Mr. Matthew Elderfield

It is 14,897.

The Financial Regulator regulates 14,897 institutions.

Mr. Matthew Elderfield

Yes, give or take. That was the position in 2008 when the last statistics were——

How many of those institutions are brass plate organisations? Are they all substantive organisations?

Mr. Matthew Elderfield

I would not describe any as brass plate but obviously I do not know all 14,800 of them. Obviously, funds have a different footprint than a big bank. There are some other entities out there where there is a debate about whether they should be regulated and, if not, should we regulate them. I am cautious about adding to our to do list and becoming a dumping ground for any quasi-financial company to add to the list. Let there be debates about what happens on particular types of companies but I am a little wary about adding more to the list of 15,000.

Does the regulator regulate the hire purchase companies which most people use when buying a car?

Mr. Patrick Brady

They are subject to the consumer credit code.

The consumer credit role will move from the regulation role in due course. In terms of regulating the hire purchase companies, does the regulator tend to deal with the deposit taking institutions?

Mr. Bernard Sheridan

Retail lenders which are not deposit takers are also subject to our regulation.

The hire purchase and credit card companies come under the Financial Regulator.

Mr. Bernard Sheridan

We regulate the hire purchase companies under the Consumer Credit Act rather than licensing them.

Who licenses the hire purchase companies? As there is no one here from the Department of Finance to answer the question, we will have to move on if we cannot get an answer. Does the Financial Regulator license the sub-prime lenders?

Mr. Matthew Elderfield

Yes.

Does it also license the credit card companies? Many people deal with these companies on a daily basis for hire purchase for cars, household products, televisions, kitchen equipment and credit cards.

Mr. Patrick Brady

Credit card companies tend to issue their products through banks. One will find that individual banks issue credit cards such as Visa and MasterCard and they are regulated.

Health insurance is probably something of an anomaly. We have heard much about Quinn Insurance and we will not return to the issue. The Financial Regulator does not regulate the VHI.

Mr. Matthew Elderfield

That is correct.

It is a direct competitor to Quinn operating in the same market. Does the Financial Regulator regulate Aviva, the third company in the health insurance market?

Mr. Matthew Elderfield

Yes.

It is strange that the regulator's regime applies to two companies but not a third company. Perhaps Mr. Elderfield is precluded from commenting on the VHI because it is not regulated by the Financial Regulator. It appears, however, that the company is subject not only to light touch regulation but to virtually no regulation when it comes to solvency ratios. This is unfair from a competition point of view.

Mr. Matthew Elderfield

My understanding is the Government has plans over time to bring the VHI into regulation. If it was regulated by us it would have to meet exactly the same solvency standards as apply to Quinn Insurance, Aviva and the other 313 companies.

Mr. Elderfield indicated there is a changing regulatory regime and greater co-ordination at EU level. Given the size and dominance of the two main banks in Ireland, AIB and Bank of Ireland, I have a straight question. Is the Financial Regulator big enough to regulate the two big banks because I have a doubt in that regard? Should some of this regulation not be done at European Union level? In recent times the banks have had to submit their business plans to the European Commission which is providing the funding for the National Asset Management Agency. The Commission has the clout, by which I do not mean any disrespect to Mr. Elderfield or his organisation. Does the facts that AIB and Bank of Ireland are so large and form such a big part of the Financial Regulator's portfolio make life difficult for the regulator?

Mr. Elderfield indicated that we are moving to a position in which the Financial Regulator's operation will be fully funded, presumably by the industry. Until now, approximately 50% of funding has been provided by the industry with the balance provided by the Central Bank and ultimately the Irish taxpayer. The most recent figures from 2008 show approximately €28 million in funding from the industry. This is to be doubled to at least €60 million and the banks will also pay a large portion of the planned substantial increase in the costs of the Financial Regulator. By asking those who are to be policed to pay the policeman, as it were, is the Financial Regulator not creating a conflict of interest?

The regulator relies on the banks to fund its operations and an increase in the number of its staff. According to Mr. Elderfield's opening statement, those institutions with the greater risk that will require the greatest amount of regulation will have to pay the greatest proportion of the full funding. This creates a clear conflict. The Financial Regulator is seeking money from the financial institutions to run his office. The next day someone from his office will go into these institutions in the role of a policeman and announce he will cause considerable trouble. Does Mr. Elderfield see a conflict?

Mr. Matthew Elderfield

I do not see a conflict. That is what other regulators do as well. In Bermuda we regulated maybe 7,000 entities and we had a statutory power to levy fees on the companies we regulated. These included the big insurance companies. One has this also in the United Kingdom with the FSA. It is a standard operating procedure for regulators that they charge a levy to the industry they regulate.

I have a question for the Comptroller and Auditor General. Given that the Financial Regulator will be fully funded by the industry rather than the taxpayer and the Comptroller and Auditor General normally audits organisations whose funding is largely provided by the State, will his office have a role in what is effectively a stand-alone organisation that is no longer in receipt of State funding? In the case of the Financial Regulator, none of the funding will be provided by the State. Does the Comptroller and Auditor General audit such bodies?

Mr. John Buckley

That is entirely a matter for the Oireachtas when it is passing legislation. There are, however, precedents in the pensions area where we audit the Pensions Board which is fully resourced from the industry. The fact that a regulator is resourced from the industry is not a bar to audit by the State auditor.

To return to the opening statement on page 10. Mr. Elderfield refers to Mr. Seán FitzPatrick but he does not name him and he refers to directors when speaking of related loans. He indicated that some of the loans were designed to avoid detection. Reference was also made to "abuse" and "excess, if not outright subterfuge". On page 4, Mr Elderfield indicated he is supporting the Garda and the Director of Corporate Enforcement. In view of his comments, has Mr. Elderfield, as regulator, made a formal signed statement to the Garda Síochána on those investigations? It is obvious that he has come to a clear conclusion.

Mr. Matthew Elderfield

Yes. We prepared a detailed analysis of various aspects of the Anglo Irish Bank situation which was given to the Garda and the Office of the Director of Corporate Enforcement before I arrived. We are deferring any administrative actions in that respect until the Garda can progress matters. I mentioned in other fora that we think it is more appropriate to let the Garda have the first go because it has stronger powers and sanctions.

Returning to the Deputy's first question on Europe, a strengthening of the European bodies is taking place, such as creating the European supervisory authorities for banks, insurance and investment firms. It is not a prospect that they would be doing front-line supervision. That will still be left to national authorities. We can have the capability to do that. What is likely to happen is that more centralisation of policy making and rules will be introduced at European level and also better co-ordination. That is relevant to the Irish banks but not as much as the really big international banks that have operations in lots of different jurisdictions. What is being developed there is a so-called supervisory college system where one co-ordinates all the activities so that nothing falls between the cracks of the regulator. We will take part in that because we are the host for a lot of banks in other jurisdictions.

As for the Commission's role with the viability plans, that is less about financial regulation and more about competition policy.

Mr. Matthew Elderfield

That is the Commission saying that if one gets state aid, one is a potential distortion to competition and therefore one has to make certain changes to one's business plan to balance that out. It is right, proper and understandable that the Commission is doing that. It is our responsibility to supervise the big banks. I cannot see that this will change. We must do that as well as we can but there will be a European dimension that will be more about policy and co-ordination.

Will Mr. Elderfield spell that out? To return to my initial comment, everyone would accept AIB and Bank of Ireland are too big to contemplate failure. They cannot fail. They are too big to fail.

Mr. Matthew Elderfield

Yes, indeed.

They are going to represent much of Mr. Elderfield's staff activity.

The regulator has said the banks are too big to fail. In other words we are saying they are too big.

Mr. Matthew Elderfield

There is a debate about cutting banks down to size. What one will find is that some of the Irish banks will shrink because of the viability plans.

They will shrink because they are too big to fail by Irish standards, but the same might not apply from a European perspective. I do not suggest there is any risk. A European regulator would be in a position to take a stronger hand with the Irish banks than perhaps an Irish regulator because he or she is located in the domestic market. Does Mr. Elderfield accept my view that there is a risk?

Mr. Matthew Elderfield

I see the argument.

It is like having a local police force and a national or superior police force.

Mr. Matthew Elderfield

We are prepared to take a strong hand with the Irish banks. In order to do that we have to gear up to get better resources. There is a debate about systemically important institutions and how to regulate them. They can be seen in the context of the financial markets as a whole or of the local economy. "Too big to fail" and "systemically important" mean the same thing. The question is what is one's response to that. More supervision is part of it, as is more capital and tighter rules. There are steps we can take domestically and we can follow the international framework to put in tighter checks and balances around the systemically important institutions to try to prevent the problems of the past.

I have one last question about the role of the Financial Regulator prior to Mr. Elderfield's appointment. The report of the Comptroller and Auditor General states clearly that on 18 December 2008 Seán FitzPatrick resigned and announced he had director's loans of €87 million. A committee was set up to examine that matter. We know that moved it to year end. We are all aware of that. On page 34, paragraph 2.69 of the report the first conclusion on the regulator's office is that if the information available from Anglo Irish Bank's quarterly returns covering large exposures had been monitored more comprehensively the issue of directors loans could have been identified much earlier. That is a massive criticism of the Financial Regulator's office. What is Mr. Elderfield's view on that given the trenchant views he expressed recently when he referred to subterfuge and abuse? His office was not directly involved but allowed that to happen. The information was going into the Office of the Financial Regulator every quarter. I accept Mr. Elderfield was not appointed at that time. The clear conclusion from the report is that had the quarterly reports been examined the anomalies would have come to light years earlier. What is Mr. Elderfield's response to that?

Mr. Matthew Elderfield

It is a good case study, or rather a bad case study is a better way to describe it, of the three factors to which I referred previously, namely, rules, resources and approach. If we had tighter rules around director's loans and better checks and balances on what the board could do, then that might have headed things off at the pass. We are putting better transparency in place with a consultation today. Better resources are crucial. If one has only two people trying to look at all the data coming through for two banks I am not surprised if material like that gets overlooked.

How many people were in the regulator's office at that time? What were the rest of the staff doing if only two were examining bank data?

Mr. Matthew Elderfield

Two people were deployed for two banks but we have 14,890 other institutions that are regulated. Part of the solution is to ensure the correct processes are in place and to examine whether one has the right escalation of the information. That was one of the problems that emerged. Information comes in at a junior level and gets trapped; it does not get escalated up. We are working on that. We have a risk committee meeting every week that I or my deputy chairs. We require all the supervisory areas to have a standard template of an escalation report. We are trying to get better at capturing current supervisory developments so that we can keep an eye on them as they go through. As we build the new risk model we need to try to have a better way in order to assimilate data such as that. I hope that would not happen again if the rules had been stronger, more resources were available and we had a better approach.

I am a little worried given that Mr. Elderfield said that 14,897 organisations are being regulated by the Financial Regulator. If one was being flippant, one could say it is similar to the taxation system; it is a case of self-regulation and one might get caught in an audit. It will be very difficult for Mr. Elderfield's office to physically examine those reports on a quarterly basis for each of those approximately 14,000 organisations. I suspect that what was happening is that someone had a spreadsheet and he or she ticked the box when the report was received at the end of the quarter. Once the report was received it was put on a shelf or in the basement. Once the report was in, it was in.

Mr. Elderfield referred to risk assessment. He will probably carry out a detailed analysis based on the risk assessment. It is probable to assume that many of the approximately 14,000 institutions will not be subject to any real examination each year anyway. What is Mr. Elderfield's intention in that regard?

Mr. Matthew Elderfield

That is absolutely right. I will ask Mr. Brady to help me out. Being a risk-based supervisor means we will have different levels of intensity of supervision depending on the size. What we need to do is take that population of 15,000 and sort it into categories such as "highest impact firms", "systemically risky", "big banks", "big insurance companies". At the other end of the spectrum there will be small companies, retail intermediaries, some small credit unions. We need to man-mark the ones at the top. For example, seven, eight or ten against one. At the other end of the spectrum we will probably have a portfolio basis and it will be more reactive. If we were to man-mark each of the 14,000, that would involve a great number of staff. However, all regulators do that. We did it in Bermuda and in the FSA, and it was done in BaFin in Germany. The United States does so also. The key point is deciding on the cut-off point and the engagement model for each threshold. At the top level, one is saying one will carry out on-site investigations every two or three years, for example. At the bottom level, one is not pretending to cover everybody every two or three years. It could be a case of doing spot checks, involving a sample of 10%, 5% or 2%. What one definitely needs is a system that tries to give one red flags and market intelligence regarding regulatory returns. That is another thing on the to-do list I mentioned at the outset.

We are receiving many of our regular returns manually and they take a great deal of time to process. They must be re-keyed and this gives rise to data errors. Some returns are electronically filed. What one ideally needs is a system where there is more electronic filing of regulatory returns, particularly for the smaller tiers, and some software and smart design that automatically flag too much asset growth or ratios that look poor. By doing so, one can triage the weaker firms. The Deputy is correct that risk-based supervision does not mean on-site inspections for all of the bottom tier. If it does, I will come back with a much larger budget bid than I believe is reasonable.

We are joined in the Visitors' Gallery by the Honourable Ms Judy Spence, MP, Leader of the Queensland Legislative Assembly. I formally welcome her to this committee meeting, at which we are examining financial regulations and the impact of the bail-out of our banks on the economy. I hope Ms Spence's visit to Ireland will be fruitful and that she will have a safe return to Australia.

I am disappointed to hear, in this day and age, that some of the bodies regulated by the Financial Regulator are submitting documentation in manual form. Mr. Elderfield must find that utterly unsatisfactory. I used to hear it was the case. Has the Financial Regulator made a regulation in this regard? I am sure one must make electronic submissions to the Companies Registration Office and such bodies. The €200 one must pay if one has a second home can only be paid electronically. Does Mr. Elderfield believe it would be worthwhile to include in the legislation we will pass this year a provision stipulating that all returns must be in a format prescribed by the Minister or the Financial Regulator? Would this make the life of the latter easier and ensure consistency and ease of analysis?

Mr. Matthew Elderfield

It is an excellent idea and it would make our life much easier. I have two points to make on it, one of which concerns the Mazars review, the process review. Mazars basically said we need to improve our processes and invest in information technology. It is something we need to do. I suspect the chant about this will arise from the 6,502 retail intermediaries. Some of them will be sole traders who may not even have computers or access to the Internet. We get manual returns from them and we sometimes get hand-written returns.

What is the scale of the problem, from top to bottom?

Mr. Matthew Elderfield

Bearing in mind the spectrum from the big systemically important institutions down to the smallest sole trader and retail intermediaries, some of those at the bottom end of that spectrum will struggle with electronic filing. I would like to have as much electronic filing at the bottom end of the spectrum of risk as we can to make the Financial Regulator more efficient. I spoke about multi-year and multifaceted operations and in this regard increasing the number of electronic returns will comprise a multi-year project.

If some of the smaller organisations cannot manage electronic filing, how can they offer consumer protection? Does Mr. Elderfield understand where I am coming from?

Bearing in mind that Mr. Elderfield has worked abroad, my last point is on Ireland's reputation in regard to the International Financial Services Centre. We obviously want everything done to ensure it is enhanced. When the Financial Regulator's regime is completed, will the standing of the centre change? Some will say there was very light regulation in that companies could come in and almost be set up there within an afternoon under the pro forma arrangements in place. Should new organisations have to go through a more rigorous process than has been suggested was in operation in some cases in the past? The rigour of the process reflects on the good reputation of the centre, which is a major source of employment and funding for the Exchequer.

Mr. Matthew Elderfield

That is a very important subject. The reputation of a financial services centre is linked to the quality of financial regulation. If we can improve financial regulation in Ireland and address some of the concerns of the financial crisis and learn some of the lessons to be learned, it will improve the reputation of the centre as a whole. However, it is important to be balanced about it and cautious about the pendulum swinging too far. Over-regulation is a risk also and I am mindful of it. Having a risk-based approach is like having a framework to try to ensure the increased levels of scrutiny and cost are in those parts of the market that warrant them.

We have tried to take a differentiated approach. An example is our initiative on corporate governance. It is focused on banks and insurers but we have said that captive insurers, which are very small self-insuring entities for corporate bodies, are out of scope. We have also reached out to the funds industry and said that, rather than putting it under our statutory-based regime, we would like it to come up with and develop an industry-driven code. The Irish Funds Industry Association has agreed to do so. That is because governance arrangements for funds are very different. The funds industry has not had the same problems as the banks and insurance companies. The funds industry is very sensitive to cost. There is a frictionless market where the choice between the Cayman Islands, Bermuda, Luxembourg and Ireland is very finely balanced. It will be very important to take the risk-based approach and make it real and applicable to the nitty-gritty as we apply it to particular circumstances. Improving and increasing regulation improves our reputation but we must get the balance right.

I read recently that Mr. David Baker, former deputy chief executive of Northern Rock, was fined approximately €600,000 for the irregular selling of some commodities of the institution. He was banned from becoming involved in future activities in organisations that came under the Financial Services Authority's jurisdiction. Has Mr. Elderfield such sanctions at his disposal? If so, what are they?

Mr. Matthew Elderfield

There are sanctions available to us under various Acts and under our administrative sanction procedures. There are gaps. We have to take action against a firm before we can pursue an individual. The main concern is our ability to take action against individuals for fitness and probity failings. It is in this area that there is a gap in the current framework and in respect of which the Government is making proposals for improvements in the first pending Bill. The proposals are to create a statutory power to set fitness and probity standards, including the ability to ban individuals, with various constitutional protections. That is very welcome and we hope the Oireachtas will agree to the proposals.

Will the legislation be retrospective such that it will apply to the deeds and actions in recent years of people such as Mr. Fingleton and Mr. FitzPatrick?

Mr. Matthew Elderfield

I am not sure how it will work retrospectively, to be honest. Most of the individuals concerned are out of the business. If they tried to re-enter the markets, the fitness and probity standards would apply to them. I will not comment on individuals but we could ban or prevent people from joining boards or taking management positions.

Is Mr. Elderfield saying there are gaps that will not allow the State or agencies thereof to impose prison sentences or fines on the people in question?

Mr. Matthew Elderfield

There is power to fine under the legislation. The fitness and probity regime is more about banning people or stopping them coming into the system. Prison sentences on foot of particular criminal actions are a matter of criminal sanction, which is not within the financial regulatory area. The Garda is carrying out criminal investigations, as the Chairman is aware.

Obviously we cannot comment on individual cases.

Mr. Matthew Elderfield

Yes.

Does Mr. Elderfield have any legal expertise in his office? Does it liaise with the Director of Corporate Enforcement, for instance? My concern is that there is a danger that individual actions that may be criminal or in breach of corporate governance or the Financial Regulator's regulations could fall between the cracks, so to speak, and actions for which people should be clearly answerable might not be punished as a consequence.

Mr. Matthew Elderfield

We have legal resources. There is a general counsels' office and an enforcement team, which is very small. It tends to be populated by lawyers. We set up a special investigations unit which, until recently worked for Mr. Sheridan. It had prepared a case file in respect of Anglo Irish Bank that went over to the Garda and to the ODCE. We have had regular meetings with the Garda and the ODCE to provide updates. Basically, the office has a choice as whether to take action under legal powers or under civil powers with administrative sanctions. Criminal powers have the stronger sanctions and given the gravity of some of these cases, it is appropriate that the Garda and the ODCE should have the first opportunity to try to make their case. My office is reserved, as it were, but can still apply administrative sanctions. However, one does not want to run both cases simultaneously since one does not want the two prosecuting sides tripping over each other. It is really a matter for the Garda in the first instance.

My concern is that when there are three regimes, criminal law, corporate enforcement and regulatory enforcement, there must be total co-ordination of effort between the respective bodies to ensure that people are brought to justice, under one or other heading and possibly under all three. Arising from that experience, loopholes may be identified by the Office of the Financial Regulator which could make recommendations to the Oireachtas to close them.

Mr. Matthew Elderfield

That is a very fair observation on co-ordination aspects in terms of the loopholes. I mentioned earlier that we have an exercise in train to put together our inventory of what we should like to see in the second Bill to improve our powers. One of the areas we are looking at closely is the enforcement side to see whether there are gaps that need to be closed. It was good that the fitness and probity regime came in first, but there might be some other changes we should like to make thereto.

Mr. Elderfield has given some comprehensive answers on the Quinn situation. A concern shared by most Members of the Oireachtas relates to the employment situation. In the light of the information now available to the Financial Regulator, would it be possible for him to give a best case medium term scenario for the group?

Mr. Matthew Elderfield

The key question now is what happens with the sale process. Quinn Group has announced it will sell the financial services companies, including Quinn Insurance, and there is a prospect that the administrators, rather than selling the whole company might sell particular businesses. Really, the question is what option will come to pass in terms of selling the insurance business and what the best choice is. For the administrators' part, making a decision is their strict legal task, in terms of getting the company on a sound footing. They have to be neutral or blind to the employment prospects, in the event.

Likewise, as the Financial Regulator, our responsibilities focus on solvency, probity and the various other tests I have mentioned. There are various options to be considered. There are about 40 expressions of interest, for example, including some from a number of very substantial insurance companies. There is the Anglo Irish Bank option that everybody knows about, since it is in the newspapers all the time — along with private equity and other interests. The administrators will put together an information memorandum on the company, explaining the financial situation, business model and the efficiencies that are there. The employees have a good reputation in terms of the efficiency of the operation, and that is a strong selling point for purchasing and retaining the existing business model. They will set up a data room so that bidders may have a closer look at the operations and then we shall see which goes forward. It may be that the process led by Quinn Group will come to pass first, and the administrators will agree that the person Quinn has found satisfies them. If they go slowly, however, then the administrators may set the pace. That is something of an uncertain area, but my guess is that it will take some months before there is a final resolution.

Then there is the question of which of the options is likely to pass. It could be somebody who already has an Irish presence that wants to buy the insurance company. It may be somebody not in Ireland who wants to come in, and there will be different business models. Such a person might say, in effect, "I am really committed to having Irish operations and Irish employment", or not. It will depend on the particular business plan of any of those bidders after they have looked at the books and taken a decision as to how well it dovetails in with their own business.

We all accept that Mr. Elderfield has his job to do as Financial Regulator. I suppose that is why we hired him. He is aware of the problem in relation to the jobs. It is fair to say that while he is doing his job he is not blind to the problem of those facing unemployment.

Mr. Matthew Elderfield

I am certainly not unsympathetic to it. I have followed closely what has been happening. I have met the employees twice, many political representatives from north of the Border and the Republic, as well as county councillors, Senators and Deputies from a number of provinces and counties. Our responsibility is for the 1.3 million policy-holders. I do not have delegations of policy-holders coming to see me. They do not have bankers, lawyers or employee groups. It is our responsibility to look after their interests.

Mr. Elderfield was very blunt in his assessment of the cause of the problem in his opening statement, where he referred to international factors contributing to the intensity and depth of the banking crisis here. Significantly, he said that the underlying cause of the problem was domestic and classic. We seem to have been living in some type of cloud cuckoo land. Were our heads totally in the sand as regards the situation? Were there not clear signs in the bank practices of the time, where essentially, they were borrowing short and lending long? They were borrowing on the bond markets from an ever-lowering deposit base. Then in 2007 the Irish banks had the lowest deposit to credit ratio within the European Union, at 60%. Simultaneously, the real estate sector was engaged in most of the lending and in 2007 accounted for 57% of total lending by the banks. Why was that not foreseen?

When the Secretary General of the Department of Finance was before the committee last week, I was horrified to hear that he accepted the position that there was a lack of expertise in the Department. Was there also a lack of expertise in risk analysis in the Office of the Financial Regulator? That led to a situation where we were fed a mantra that the fundamentals were sound. If I heard it once, I heard it 1,000 times. Was that the real cause of the problem?

Mr. Matthew Elderfield

There is much in what the Deputy said. I will start with the point about the domestic environment versus the international environment. There were contributors from both sides. It is wrong to say this is just an international crisis, as there were domestic factors. I tried to explain as regards the nature of lending that it was not about securitisation and that it was not very complicated, which is a cause for concern. However, other regulators had a poor track record also. The FSA had its problems and there has been a great number of bank failures in the United States. Plenty of the blame can be shared by regulators around the globe, not just here.

In relative terms, it seems we have been hit harder than most.

Mr. Matthew Elderfield

Yes, we have because of the small size of the economy and the severity of the failures. That is a very fair point.

Somebody spoke about principles and rules. There was a mantra about the efficient markets hypothesis, which is that the markets are efficient and self-correct and that regulators must stand at the margins and should only intervene when there is a clear and compelling case to do so. The idea is that there should be deference shown to the markets and those who operate within them because they know best and things will sort themselves out. That thesis has been exploded comprehensively. That philosophy represented the conventional wisdom among academics, economists and in popular culture and it led to bias against intervening and having proper regulation. However, that has changed and it is now more important to be seen to be challenging and intervening in financial regulation.

Markets have an irrational element. There are bubbles which have irrational reasons behind them. Incentive systems can exacerbate irrationality, a factor which must be taken into account. This overlaid everything and caused many regulators in different jurisdictions to sit on the sidelines, rather than jumping in and taking action early enough. As the Deputy pointed out, these problems were exacerbated by a lack of expertise. While the complexity of the lending was not at the high end, commercial property lending expertise is a particular skills set and the number of supervisors was simply outgunned. There is a certain transaction flown for supervisors who need to look at financial returns, change controls and processes in a given firm. If that is everything they are doing, the firm is setting the pace and they will not have enough space to look at the big picture. This can be done with expertise, experience and resources. We had a philosophical predisposition not to act; we did not have the right resources and the right rules to underpin matters.

The Deputy spoke about the loan-to-deposit ratio and the funding problems experienced. The Irish banks are very heavily exposed to borrowing in overseas capital markets and then lending here. There were no international funding rules. We looked at the Basle rules a few times, but we did not bring them in and got bogged down. The European Union looked at directives, but when I started working in the early 1990s, they did not get off the ground. A fundamental reason banks fail stems from the funding side, but there was no international standard. However, multiple causes contributed to the failure.

Is there a danger that the pendulum will swing the other way? Is there a danger that we will become so over-regulated that the market will be stifled? How are we best advised to find the right balance?

Mr. Matthew Elderfield

That is the danger I mentioned to Deputy Fleming. I hope we have the right philosophical approach, which is to be risk based. For the most systemically important institutions which get us into trouble and leave us writing massive cheques, we have to be tough with regulation. However, we should not let that standard dictate the rules for every sector. It will ultimately boil down to a matter of judgment on a case-by-case basis.

We have a corporate governance policy which we pitched at the banks and insurance companies but not at the funds and captive companies. When we bring forward fitness and probity standards, we will have to have a different approach to funds, as well as to the big banks. It will have to be calibrated according to the role played inside each institution. It will be a matter of fine tuning our standards. Mr. Brady has been working on the solvency II rules; it is a very complicated directive. For companies at the top end of the spectrum such as Zurich, Aviva, Quinn and the like, we need a much more rigorous approach to supervision than to the captive insurers which are self-insured. We have already told them that we will take a proportionate approach to certain parts of the rules. We have to have our philosophical approach right which should be risk based, but it will be a matter of judgment, judgment after judgment, to get the balance right.

I welcome Mr. Elderfield and his colleagues. His appointment in this grim scenario provides grounds for optimism, which is to be welcomed.

The main purpose of the special report was to establish what had gone wrong in the area of regulation. It is our job to examine that issue, but it is also our job to establish accountability for what went wrong. We will be seeking to speak to others who were involved at the time.

It would be helpful if Mr. Elderfield told us what he found out at the beginning and where he was going in terms of staff. He spoke about the skills mix. What is the ultimate staff complement towards which he is aiming? What skills mix is he aiming to have? Where are the weaknesses in the relevant professional qualifications of staff?

Mr. Matthew Elderfield

We have about 371 staff and are trying to get to a figure of about 520 in 2010. It will be a challenge to recruit that many staff, not because there are no opportunities in the market to do so, but because there is much to digest and we want to make sure we will have quality control in order that we hire good people. The board has agreed that we are probably aiming for a figure of around 700 at the end of the day, but we are not committed specifically to having that number. We want to engage in more benchmarking of our resource levels. After we bring forward the risk model, to provide for the categorisation of high, medium and low risk, we want to figure out what is the appropriate level of resources for the top tier. The Comptroller and Auditor General made the good point that risk-based supervision can be used just to re-divide the current pool of resources, but what he was saying in the report was that we need to decide the appropriate minimum level of resources in terms of the size and impact of the firms. We need to figure out how many we want to put in the top tier — obviously the large banks, but where is the cut-off for insurers, security firms and the rest? What is the minimum engagement model? The model would be a metric of how frequently we want comprehensive on-site engagement — that is, in a two-year or three-year cycle. What about interim contact with the regulated firm in the form of prudential meetings or discussions about strategy, consumer relations and so on? Based on that, we can calculate the required level of resources, and we will benchmark this in terms of other regulators by asking what BaFin, Luxembourg, Bermuda or the FSA do.

There are some other moving pieces. We are taking on new responsibilities from the Irish Stock Exchange in terms of reviewing prospectuses. We are also building up our policy and enforcement capabilities. Thus, we certainly need the extra 150 staff this year. Whether there will be another 100, 150 or 200 on top of that, we will work out later in the year when the risk model is articulated.

The range of skills is broad. I would like some more staff with front office or commercial experience. One way of doing that is by appointing so-called risk advisers. My idea is to have a small panel of six or seven people with board level and commercial experience who would work part-time for us on a consultancy basis and of whom the staff could ask advice. They could sit on risk panels. When we are doing reviews of risk assessments we want to have a peer challenge process in which the supervisor must explain and show he or she has dealt with all the risks, and he or she is challenged. To have somebody with some grey hairs who can ask tough questions will be useful.

There are some areas of technical experience in which we need staff, of which credit risk is an obvious one. The Irish banks are not so complicated in terms of the types of activity they undertake; it is mainly a question of credit risk. We must be ready for that. On the insurance side, we need more quantitative modelling ability; this is a quite technical skill that we need to develop. We also need people with a good understanding of policy; Europe is growing, and the European supervisory agencies, ESAs, are starting to dictate the sense of rules. As one member mentioned, it is important to have people who are good drafters and good at policy. That will be part of the mix. This is quite a long list and we have quite a bit to do.

Is it the intention, when the office has a full complement of staff, that the costs involved be shared equally between the State and the clients, or the industry?

Mr. Matthew Elderfield

Around the time the Central Bank Reform Bill is passed, the Department of Finance will launch a consultation about moving from a 50% to a 100% cost allocation. Costs are going to rise; financial regulation has previously been done on the cheap, and Ireland is paying the price for that in billions of euro. That must be addressed. Resources will go up and the levy will go up, so the cost increases will be significant.

There are a couple of issues that are still up in the air. One is that, as we have just talked about, we have not quite landed on the exact final destination. Second, what about timing? How quickly do we move to a 100% cost allocation? Do we give people time and do we vary it by sector, maybe treating those who are under more competitive pressure differently? We could allow the risk-based approach to feed into our fees, so that if a firm is in the high-impact category and using the largest proportion of regulatory resources, its fees can be calibrated to be higher. I would like to see that done.

I cannot remember who asked a question about manual processing — it may have been Deputy Fleming — but we do need to work on efficiencies. We need to make careful judgments about where the resources are added in terms of adding cost to the industry. The funds industry is very cost-sensitive, for example, so we must be cautious about that.

What are the potential implications for competitiveness? The frank reality is that the costs of regulation are going up in all the jurisdictions that are competitive with Ireland. In Bermuda the big insurers' fees have gone from 20,000 to 450,000 Bermuda dollars. I mentioned that we regulate 320 insurance companies. Our cost of regulation for them is €5.6 million. The same amount — €5.6 million — is paid by perhaps three insurers in the United Kingdom to the FSA, but we are regulating 300 for the same amount. The reality is that the cost of regulation has increased globally because of the financial crisis, and it will need to happen here, although there are some judgments to be made about where the cost will land.

It is important to have a sense of perspective. The cost of the banking failure has been tens of billions of euro. An ounce of prevention is worth a pound of cure.

Given the general acceptance that the previous regime was less than robust in the way it carried out its responsibilities and that most of the staff from that regime remain, how is Mr. Elderfield addressing this cultural issue to ensure the organisation is more vigorous? When recruiting staff, are there safeguards against conflicts of interest?

Mr. Matthew Elderfield

That is an excellent question. The hardest thing will be to change the culture, which will take a while. With regard to the question about safeguards, we can have checks in the employment process.

The senior management team must explain what we want and model it to the staff. If the staff raise something which requires an assertive response, we must not take the feet out from underneath them but back their judgment for the most part. In addition, it is important to establish processes. Some of the people coming in will be inexperienced and will not have the necessary skills. We want the processes to be in place so that big decisions are escalated to the right people. What do I mean by that? We run an escalation process weekly with a risk committee using an escalation template. That is a way for me and my senior staff, as supervisors, to see the flow of activity. All the heads of function are there, so it is a crucible of challenge. Anyone can pitch in and ask whether we have thought about this or that angle. That is helpful and breeds the desired culture.

When the risk model is built, I would like to have the peer challenge sessions I mentioned earlier, in which a person's peers in the office of the regulator, along with risk advisers, are brought in to challenge his or her assessment of a firm. Part of it is modelling — that is, walking the walk — part of it is talking the talk, and part of it is building processes so that the regulator is forced to go along with them. In addition, along with the peer challenge, staff are required to have a mitigation plan at the end of the risk assessment. If one identifies a risk, one cannot stop there and put the file away, but must decide what is to be done about it. One might decide it is a low risk and one can live with it; or it could be a medium risk in a small firm, in which case it is up to the firm. However, for the bigger risks in the bigger firms, we must have a system and a process that requires one to set out one's mitigation plan in the form of milestones and targets for the firm before one can put the file away. To establish those processes will take some time. That is Mr. Brady's key challenge. He will be heading our risk and policy area.

One of the recommendations in the report of the Comptroller and Auditor General was about the role of auditors and the need to sign off on adherence to guidelines and so on. This is an issue that arises frequently at this committee. Sometimes, when we examine organisations, we find that the rules or guidelines were in place, but no named individual was responsible for signing off on them. Mr. Elderfield says that he accepts, in general terms, the proposal that auditors should have to sign off on such things. Would that arrangement require legislation, in his view?

Mr. Matthew Elderfield

That is a good question. It depends on how the proposal is pitched. I was not quite sure what the nature of the recommendation was. It talks about public assurance and if that required the auditor to send something to us privately, it might be possible under the legislation although I would have to check. If it is required for them to make a public assurance, my guess is that legislation would be required for that. Part of the question pertains to exactly how this will be done, that is whether it will be sent just to us or whether it is to be published. Before rushing to legislation, some consultation with the accounting bodies will be required and they will need to start to roll it out. I see the value in having someone audit the compliance statement for corporate governance. I also can see value in getting the risk management standards. Indeed, because of the difficulty that we both acknowledged about conducting transaction testing across the entire piece, because one cannot do it for a statistically significant sample, the front line of defence must be the firm and the auditors.

On the other hand, the Sarbanes-Oxley experience in the United States was not happy. It involved fairly extensive auditing controls that probably did not deliver the benefit as major failures still occurred in firms that had Sarbanes-Oxley sign-off. It will be necessary for the accountancy bodies to perform some sort of consultation exercise to scope out the nature of that assurance process. For our part, we can have certain more specific standards that we will promulgate against which such sign-off can be achieved. We also can get some clarity about who the assurance is directed to and what is the liability. Once all such issues are worked through, it then will be possible to discern whether legislation is required.

I thank Mr. Elderfield. Has he appointed the head of financial supervision yet?

Mr. Matthew Elderfield

Yes. I have five direct reports at assistant director general level, of which three have been appointed. Mr. Jonathan McMahon, formerly of Promontory Financial Group, was a former colleague of mine at the Financial Services Authority, FSA, and is the head of financial institutions supervision. There were two internal appointees, namely, Mr. Bernard Sheridan, who is responsible for consumer protection, and Mr. Patrick Brady, who is responsible for policy and risk. We are still conducting an external search for two vacancies for market supervision and enforcement.

Very well. I will turn to the relationship between the Financial Regulator and the Department of Finance. Members discussed this issue last week with the Department, as well as the fact that certain information certainly was at the disposal of the Department in recent years about what was going on in the banks and what was happening in the housing market. They also discussed the inexplicable fact that no action was taken on the basis of that information. How does the Financial Regulator interact formally with the Department of Finance? Is the domestic standing group, which was the body that provided for interaction between the Financial Regulator's office, the Central Bank and the Department, still in existence?

Mr. Matthew Elderfield

Interaction takes place at a number of levels. First, I believe the Secretary General of the Department of Finance is a member of the board of the Central Bank and Financial Services Authority or at least of the Central Bank. Second, we have a dialogue on policy matters where legislation is needed. Third, as a matter of courtesy one tends to talk to the Department of Finance in respect of major supervisory issues. I did this in Bermuda and at the FSA.

The domestic standing group is still in existence. Effectively, its members have met together very intensively on the bank capitalisation exercise. I believe that constitutes a good example of where we worked closely together but where there was careful delineation between our responsibility and those of the other parties. Consequently, neither Mr. Brady nor I ever felt that we were under pressure from the Minister to make the call on the capital levels for the banks at any particular level, other than what we wanted to do. The Minister was clear that it was our responsibility to determine the appropriate level of capital there. However, there was much co-ordination going on because for some of the banks, obviously the bulk of the capital was coming from the public purse. Consequently it was important to co-ordinate all the announcements between the NTMA, NAMA, the Government and ourselves.

In respect of bank recapitalisation, which is domestic standing group territory, whereby one has all the parties working together, we have had lots of meetings for the first three months of this year. There has been lots of analysis of the banks' capital plans and this working relationship has been very effective.

I wish to raise the issue of consumer protection with the Financial Regulator. Obviously, in the context of what happened in the housing market, the focus of the Financial Regulator's concentration is on the practices in banks and other financial institutions but there is also the impact on the consumer. In that regard, I wish to ask two questions of the regulator. First, what is the present position in respect of the maximum recommended mortgage that should be provided to people and what is the recommended income to mortgage ratio? Second, I understand the Financial Regulator regulates the HomeBond insurance scheme, which is supposed to provide protection to home purchasers when serious structural problems arise. This certainly is a phenomenon that is now coming to light. Not only have people paid well over the odds for their homes and not only are they in negative equity but many people now face scenarios in which serious structural problems have arisen but perhaps the developer cannot be found. I was examining this issue in respect of HomeBond recently and noted that the Financial Regulator regulates HomeBond insurance. I seek the views, if any, of the regulator in respect of the adequacy of that scheme at present.

Mr. Matthew Elderfield

I might ask my colleagues to help me out in respect of the HomeBond mortgage insurance scheme if they are aware of it. It may be necessary to revert to the Deputy on this issue. Mr. Patrick Brady will deal with it and I will then speak about mortgage arrears in general.

Mr. Patrick Brady

HomeBond insurance is a scheme by constructors of houses to guarantee the structural nature of the houses for a period of ten years. HomeBond Insurance Services Limited itself is not an insurance company but is an insurance intermediary. It acquires the insurance from a third party. In so far as there is a policy in place, we are satisfied as to the adequacy of the insurance company to be able to cover any claims on it.

I am more concerned about the level of cover that is provided to people. Having studied this issue in detail during the week, I discovered there is a limit of approximately €31,000, which applies to any individual unit. Overall however, there is a limit of €500,000 to any developer. I would have thought the Financial Regulator would have a role in adjudicating on the adequacy of such cover and the level of protection or otherwise, which is affords to consumers.

Mr. Patrick Brady

Yes. We do not have a role in respect of the adequacy of cover in policies.

However, the Financial Regulator regulates HomeBond does it not?

Mr. Patrick Brady

No, we do not. It is an insurance intermediary that we regulate in respect of how it actually engages in the policies.

In its documentation, it claims the Financial Regulator regulates it. Were the witnesses aware of that?

Mr. Matthew Elderfield

The point is that we would not prescribe the level of cover that one must provide in an instrument.

There is a debate going on about how one can address the mortgage arrears problem and try to prevent some of the problems occurring again. One possibility that is being chewed over is whether one should have mortgage indemnity insurance, as have the Canadians. There are pros and cons to it but it could provide protection. Frankly however, the more immediate issue on which we are focused is the mortgage arrears problem. I sit on the group that Hugh Cooney from Enterprise Ireland is chairing, together with Mr. Bernard Sheridan and my colleague, Ms Sharon Donnery. At present, we are considering whether we should make changes to the code of mortgage arrears to perhaps improve communications to mortgage holders, to look at the length of time before banks or sub-prime lenders can take action, to look at the legal framework in order to fast-track some of the disputes and to give more support to MABS. If one looks at the consumer protection agenda, while there is the misselling issue raised by the Deputy's colleague, Deputy O'Brien, probably on top of the list is the mortgage question. It is of pressing social concern.

Okay. I am simply quoting from its documentation. It states "HomeBond Insurance Services Ltd is regulated by the Financial Regulator." While I do not mean to put the witnesses on the spot, perhaps they could check out this issue as to whether——

Mr. Patrick Brady

Absolutely. For clarity, I am well aware that HomeBond Insurance Services Limited is regulated as an insurance intermediary. I was trying to clarify for the Deputy that it does not provide the insurance cover. They acquire the insurance cover from a third party insurer.

Yes, I know. Allianz plc does it at present, although it did not always do so. I refer to the Financial Regulator establishing whether the cover provided is adequate to ensure consumer protection. What is Mr. Elderfield's position in this regard?

I also asked about setting maximum mortgage levels for consumers in terms of the percentage of a mortgage made available by a financial institution and about the income to mortgage ratio. Does the regulator set these?

Mr. Matthew Elderfield

I do not believe we have ever prescribed them. The banks have retrenched in terms of the maximums they are providing. Had we information on a particular bank that was providing excessive lending, we would take action on a bank-specific level, but the regulator does not prescribe a cap.

Does any agency set limits?

Mr. Matthew Elderfield

I do not believe so. There are debates on high loan-to-value ratios. The UK's Financial Services Authority, FSA, has gone into that space, but I am unaware of any regulator, at least none of those for which I have worked, that has set income multiple restrictions. An individualistic assessment of capacity to pay tends to be the better way. If one is a regulator, it makes sense to have metrics and information to monitor credit standards. We have published surveys of credit standards conducted through the European Central Bank, ECB, that show how lending decisions move over time.

I welcome our guests. Mr. Elderfield has made much play about corporate governance. The two key sub-committees of any board are remuneration and internal audit. Mr. Elderfield has also stated that he must increase his staffing levels substantially. This makes it appear as though the internal audit side has fallen down.

My first point will be on the audit and remuneration committees. It is usually the lambs who are on those committees and I understand that there is rarely any reporting back. What influence does the regulator have and can he insist on reporting back? These sub-committees usually meet and report to their boards approximately three or four times per annum. This also occurs in other areas of the private sector, but has auditing in the banks failed if the regulator needs such a high level of staff to police the financial institutions? Why is the banks' auditing insufficient for investigations by the regulator? Given the level of staff, it is obvious that the regulator will be conducting another audit.

Mr. Matthew Elderfield

All parties involved in the financial crisis have lessons to learn and I am sure some searching questions are to be asked about the audit profession. A regulator tends to prefer multiple lines of defence. The first line should be the company, namely, making the front office and commercial staff aware of risk and the consequences of their decisions. One then wants the company to have a control framework in place, that is, internal audit staff, governance arrangements, a risk management unit and a compliance unit. These comprise another line of defence.

While one also wants external auditors in place, the regulator is still necessary. As a regulator, we can provide a different and fresh perspective. We are not necessarily carrying out pure systems and controls checks. We do not have the same role as an auditor. We should be examining risk in the round. For example, an area for supervisors is that of challenging business risks and business models. We have discussed a recent example of problems with pricing insurance. We could discuss banks getting too involved in the securitisation business. It is highly unlikely that an internal audit would pick up the latter. An internal audit checks whether all of one's controls have been met, so it is on the control side of the ledger. While we are interested in that, we care about the business risks. Having a challenge in this respect is important.

What I have outlined is best practice internationally. In the US, the UK, France and Germany, there are multiple lines of defence. One wants auditors and the regulator to do their jobs.

Mr. Elderfield is seeking a higher level of solvency in the insurance and, possibly, banking industries than is the EU norm. Will he elaborate on why he wants levels that are higher than the EU norm?

Mr. Matthew Elderfield

For both banks and insurers.

Mr. Matthew Elderfield

In light of the recapitalisation of the banks, we were trying to address a number of challenges. First, we know that the banks are exposed to many losses in their NAMA and non-NAMA portfolios. We wanted the process to identify and flush those out so that the banks would be forced to face up to their problems now. This was an important goal.

Second, we wanted to be able to examine the banks' stress positions. A formal requirement to stress test against a capital level is not in the EU directives, but it is best practice internationally. The UK's FSA had a stress test requirement of 4% core tier 1. The American regulators — the Federal Deposit Insurance Corporation, FDIC, the Office of the Comptroller of the Currency, OCC, etc. — also had a stress requirement.

Third, we know that Basel III will be just around the corner. Since the EU will have tougher requirements, we believed it important to get the banks as far along the path to Basel III as we could so that the distance they had left to get there could be travelled under their own steam. If one only modestly recapitalised the banks, there would be a large gap between that and what they need to do under basel III and the market would claim they would need to revert to the taxpayer. There would be great uncertainty about the banks' prospects and the impact on the Government.

Fourth, the banking story in Ireland has been surrounded by much scepticism from international observers, so it was important to take decisive action and have a sufficient degree of prudence around the response.

Fifth, I have alluded to how important it is to provide as much certainty as we can about the total cost of the Government's support for the banking sector. We try to have a robust approach so that the chance of further Government support could only occur in extreme circumstances. We know this process is not fully complete and we have not completed our so-called prudential capital assessment review, PCAR, process on the Irish Nationwide Building Society or Anglo Irish Bank. Hence, there is more work to be done. However, the orders of magnitude of the total cost to the State of the banking resolution is clear to international investors. At a time when there is so much pressure on sovereign debt, this was an important objective to achieve.

The stress requirement, the prudent resolution of NAMA, moving closer to Basel III, etc., are all factors. Another factor is that more strongly capitalised banks will be able to fund themselves more quickly. Many matters led to the belief that the recapitalisation should be swiftly done to a prudent level.

Does Mr. Elderfield report to the Governor of the Central Bank?

Mr. Matthew Elderfield

Yes.

Will Mr. Elderfield provide me with a breakdown of staff in the Central Bank?

Mr. Matthew Elderfield

There are approximately 1,045 staff members, 372 of whom are in the Financial Regulator and the rest of whom are in the Central Bank.

Are the hours worked per week as low as 32 per person? What is the productivity of Mr. Elderfield's organisation?

Mr. Matthew Elderfield

Current staff are on a 32-hour per week contract with flexi-time and so on. We have introduced a new contract with a higher requirement for all new staff.

What levels of pay do those people get?

Mr. Matthew Elderfield

Does the Deputy mean current or incoming staff?

Mr. Matthew Elderfield

We have a public sector pay grade that is comparable to the Civil Service.

What level of pay are those on 32 hours per week getting?

Mr. Matthew Elderfield

It depends on the level in the organisation one is at, be it the most junior bank officer or a more senior role.

Given the crisis in the world and Irish economies, is it not ridiculous that people are getting away with working 32 hours per week in a public service organisation when we are looking for reform in the public service? A further 700 public servants will be added to the total. On top of that, we have capitalised the banks. Half of the national debt in the UK, which is a similar situation to Ireland, is from the capitalisation of the banks in the UK. We are bad enough but we are not as far down as that. We are capitalising the banks and asking the banks to pay for increased staffing in the Financial Regulator's office. Who will pay for that? The taxpayer and the customer. Can it be done another way with fewer staff?

Mr. Matthew Elderfield

I honestly do not think so.

I am a Government Deputy and we have an issue with the huge public service, which we are considering reforming. On the one hand we want reform, on the other hand we are allowing it to expand.

Mr. Matthew Elderfield

The consequences of the failures of regulation are evident in the Irish economy. The unholy trinity of bad rules, poor resources and bad attitude caused massive costs to the Irish taxpayer, to the tune of tens of billions of euro in banking recapitalisation——

Mr. Matthew Elderfield

——and damage to the economy. In order to prevent those problems in the future we must get all three aspects right. We must improve rules, resources and approach.

I do not disagree. We always regulated our banks under the Central Bank Act, as amended. This was a strong Act but in 2003 we went astray with soft regulation, which was pushed by one right-wing party. I come from a party in the middle ground. That is where we went astray. We had no regulation for a while but it arose because of Tony Taylor, who traded in market derivatives and a huge loss was created in that market. We split the regulatory function and we had rows and arguments until December 2003. We are where we are arising from that. Now we are trying to bring that back. I do not want to be critical of anyone but I want to make the point. I will move on because there is no answer being given there.

What say does Mr. Elderfield have over existing banks such as Rabobank, Bank of Scotland (Ireland), Royal Bank of Scotland and Danske Bank? Smart Mortgages is creating a crisis in the country in terms of court cases and having people evicted from homes and houses. I will ask further questions if I have forgotten any.

Mr. Matthew Elderfield

We have supervisory responsibility for those entities, many of which operate as subsidiaries here. We have direct regulation of them. One of the issues we need to consider is the capital requirements we must impose at a solo level. When we issued a statement on bank recapitalisation, our so-called prudential capital assessment review, PCAR, approach on 30 March, we noted that we needed to do more work to think about how this applied to those banks.

We must also consider the consumer protection agenda for those banks. The code of mortgage arrears applies to those firms. Some of these sub-prime lenders have poor practices in their treatment of mortgage arrears. We recently commented on that and people can look forward to action on that as part of the mortgage arrears review.

Smart Mortgages is the bank that comes to mind when I consider constituents and clients.

What regulation applies to deposits? The stones on the road knew that Anglo Irish Bank was going downhill as far back as five years ago. I sat on the Joint Committee on Finance and the Public Service for two terms and we said this at meetings but we got no answers. Now Anglo Irish Bank is paying over the top for deposits, paying in excess of what the market is returning. They are upsetting other bank structures. This morning we learned AIB is not receiving sufficient deposits because it is not paying the price. The market is governed by what the lender pays in — that is how the market works. What control does Mr. Elderfield have over Anglo Irish Bank in respect of this crisis?

Mr. Matthew Elderfield

Regarding deposit rates, it would be rare for a regulator to mandate deposit rates and set caps. It would send odd signals to the market if we were to act in that way. We have had representations from people to think about that but I am not aware of other regulators who have done so.

If I am paying more for money than I receive when lending it, I am incurring massive loss. That is what is going on. Mr. Elderfield is charged with responsibility for regulating.

Mr. Matthew Elderfield

There is a difference between saying we should intervene in the market and mandating maximum deposit rates. It is a fair point to say that the liquidity positions of the banks and their funding is a major challenge. The recapitalisation work we have done helps to address the capital position but the other major issue that must be worked on over a number of years is the funding. As mentioned by a Deputy who has now left, the loan to deposit ratios of Irish banks and all banks around the world went out of sync and the amount of lending compared to deposits was inappropriately calibrated. It will take a while before the funding position is normalised. We must deal with the transition from the guarantee, the ECB exit strategy and Basel III with the concept of net stable funding ratios. It will be a three to five-year project before we can do this. Rates for deposits are part of the equation, as is improving banks' capital positions so they can fund more effectively on the interbank market and issue more term deposits. These must be addressed within the timeframe of three to five years.

Mr. Elderfield should forgive my ignorance. If the bank is paying more to depositors than it is getting through lending, is the bank walking into a crisis? It will destroy its capital base.

It is trying to pretend it is still alive.

I thank Deputy Broughan for helping me. There must be a role for a regulator in that area. Anglo Irish Bank has been one of the great crises in the banking profession in this country. It led the other banks into the difficulties they are now in because they followed like sheep. We are where we are. The crisis was not brought about by everything else but an issue exists. That bank is like a hangman and more action must be taken in that area to sort out that organisation.

Mr. Matthew Elderfield

I would not make the same choice of words as Deputy Edward O'Keeffe but broadly speaking his analysis of the impact of Anglo Irish Bank on the banking system is spot-on. Regarding costs, there is a repricing on the asset side in terms of the cost of providing mortgages to the market. People need to rebalance this because lending is not making enough to cover borrowing costs. That is one of the drivers of what is happening. Deputy Edward O'Keeffe is saying banks must do this — raising interest rates on the mortgage book — for commercial reasons and his analysis is correct.

We must get clarity on the right approach to resolving Anglo Irish Bank. Work is going on between the NTMA, the Department of Finance and the Financial Regulator and this is the best resolution approach. I have said publicly that a rapid wind down does not work but agreement must be found on the optimal structure to deal with the bank while minimising the cost to the taxpayer. When we find that, if there is a good bank, a small bank or a narrow bank left at the end of the day, that is what we will regulate and apply capital charges to.

What is the situation with the banking organisations and the IFSC? This has been one of the flagships of the Irish economy in terms of employment and foreign investment. What control does Mr. Elderfield have over that and what regulation goes on? There is a mix of operations there.

Mr. Matthew Elderfield

Our regulation applies to international banks as well as domestic banks. I referred to the number of credit institutions, some 82, the bulk of which are in the IFSC. Some are very large, others are very small, specialist, boutique firms. The regulatory framework applies to them as well. For example, for a risk-based approach we need to take that population and sort out higher risks. There are very big firms with big balance sheets and also medium-sized firms. We must consider how much effort we want to apply to it. Our corporate governance is applied to them, but in the corporate governance framework we have tried to take account of structures where there is a subsidiary of a foreign bank with a slightly differentiated corporate governance structure. The implementation of the long list of international standards, including the CRD and Basel, will apply to IFSC banks also.

The organisation was established to look after the property and the haircuts are very high. Does Mr. Elderfield regulate NAMA?

Mr. Matthew Elderfield

We do not regulate NAMA. It is not a regulated entity.

Problems could arise with NAMA because at one stage, when the Bill was introduced and passed into law, we expected the average to be 30%, but this morning we heard from one bank that it could be 55%. This simply means the banks will require more capital from the State. Does Mr. Elderfield have any charge or responsibility for this? Huge amounts of capital will be required for the banks on a once-off basis.

Mr. Matthew Elderfield

We do not regulate NAMA. The fact that the haircuts were a lot tougher than expected highlights that it was quite a rigorous process. I was not around but the Dáil provided for many checks and balances in the legislation. There is almost an automatic process for those assets when they come in for valuation. There is not much flexibility to change that and that is good. One gets a valuation that is very challenging, and it is not a soft touch by any means because of the higher haircuts. That was the principal driver in our capital analysis, the prudential capital assessment review, PCAR. Our starting point was those NAMA haircuts and driving them across the bank as a whole. The initial tranche haircuts were factored into the capital calculation we announced on 30 March.

Before I call on Deputy Broughan I wish to ask the same question I asked last week of Mr. Cardiff, who is Secretary General of the Department of Finance. I wish Mr. Neary was here today – it is like having Hamlet without the prince – to answer some of the questions we have. With regard to Mr. Neary's pension, last week Mr. Cardiff stated the Department of Finance did not sanction the pension and the package offered to Mr. Neary prior to his departure. I presume Mr. Elderfield's organisation sanctioned the package. Will Mr. Elderfield provide us with the details of it?

Mr. Matthew Elderfield

I was not there at the time and was not party to the decision. I think all of the details on its value are in the public domain but I will check back.

Right. Were Mr. Brady or Mr. Sheridan working there at the time?

Mr. Matthew Elderfield

They worked in the organisation but, with respect to their seniority, I am sure they were not in the room when the decision was made on the pension level for Mr. Neary. That was not their responsibility.

If the regulator does not have the information at his disposal, will he provide us with full details?

Mr. Matthew Elderfield

As best I can.

Some years ago, we had the DIRT scandal. Is Mr. Elderfield satisfied the banks cannot operate systems of tax evasion under the present structures and that we cannot have a repeat of the DIRT scandal?

Mr. Matthew Elderfield

I am not an expert on the DIRT scandal. I came across it in my preparatory reading for coming to Ireland.

It was generally to do with tax evasion.

Mr. Matthew Elderfield

There are now many checks and balances in the financial regulatory system that would help to address that. I will ask my colleagues to help me out on this.

Mr. Patrick Brady

From a personal perspective, I spent 13 years at the Office of the Chief Inspector of Taxes. I do not think there is any regime in place that will prohibit tax evasion. I would like to think the systems we have put in place will go a long way to limiting any possibility of it. It is rather like fraud, as if somebody wants to commit it, it will be committed. We have to make every effort to limit, in so far as we can, all of the areas in which it can be perpetrated.

What procedures are in place to monitor possible tax evasion?

Mr. Patrick Brady

Going back to what Mr. Elderfield said, from a prudential perspective we are satisfied with what is required of banks and other financial institutions under the corporate governance, regulatory and reporting regimes in place. We are not there to act on behalf of the Revenue Commissioners; they have their own role to play in assuring themselves that tax evasion is not taking place and I would not like to double job. Our role is to regulate. With the regulatory structure in place and what Mr. Elderfield described that will put in place with regard to governance, we will at least have an assurance that it is not taking place and certainly should not be taking place. For clarification, we also have a gateway to the Revenue Commissioners as well as to the Office of the Director of Corporate Enforcement and the Garda on any issues we may come across in supervision.

Thank you.

I welcome the regulator and his colleagues. My first questions relate to what Deputy Edward O'Keeffe raised, although of course I totally disagree with him. Taking into consideration the past 20 or 30 years, is Irish banking different? The Chairman mentioned the DIRT scandal, which this committee investigated and spent a long time, perhaps a year, in intensive daily investigation on television. Allied Irish Banks more or less collapsed in the 1980s. We had the collapse of our largest insurance company, related to AIB. We had the Ansbacher scandal where a prominent businessman, who was close to the Taoiseach, organised from his office a major bank; he ran a large bank from a little office. We had huge overcharging scandals. We had the disaster at NIB and the ongoing scandal of endowment mortgages whereby people were sold products in a criminal way which left them at a significant loss. One or two people have taken court cases on this. I understand approximately 90,000 families were trapped in the endowment mortgage scam. One could go on and on with scandal after scandal.

Deputy Edward O'Keeffe referred to 2003. Whatever regulation we had prior to that failed abysmally, but after 2003 not alone was there no improvement but subsequently it almost bankrupted the country.

When I returned to this committee in 2007 I asked for a report on the regulator. The then regulator, Mr. Neary, came before the committee on Thursday, 22 May 2008 and I will provide some quotes from his lengthy contribution.

Five years on from our establishment, we believe that the regulatory structure we have put in place is working very well. Our approach to regulating more than 13,000 [that is the figure he put it at] financial services firms is grounded in a set of principles accompanied by robust fitness and probity standards, where we place a duty on the boards and management of entities to manage their business in a responsible and prudent manner, within standards set out in Irish and EU law.

One could read out all of his contribution at a comedy club. It is wonderful.

We have spent much of the past five years developing and embedding our regulatory approach. We aim to be proportionate and to allow time for industry to manage and embed change. [Mr. Elderfield said something similar to this today.]...To the greatest extent possible, our regulatory regime must reflect the reality that we operate in a global marketplace....We take a risk-based supervisory approach guided by the nature of the risks inherent in the business of each financial service provider we regulate. We target our resources on those businesses and activities with the higher and more complex risk profiles....We are committed to continuous examination and upgrading of our own processes and procedures. Following wide consultation, we implemented a stakeholder protocol last July.

Mr. Neary then told us about his wonderful strategic plan. It is unbelievable rubbish. Two years ago, this committee was told a pack of lies by Mr. Elderfield's predecessor. We were utterly misled. Deputy O'Brien and I attended that meeting and Deputy Kenneally chaired it. We tried to raise numerous issues with the then regulator and we got what we call "plamás" — basically bullshit — about a fantastic system for our banks that simply did not exist. We were told lies and there are implications for the entire role of the committee and for the Comptroller and Auditor General in the way this happened. Is Ireland different or do we have a very bad banking structure?

By the way, my colleague, Deputy Rabbitte who made a fine speech on the Bill before the House and was one of the prominent movers, with the late Deputy Jim Mitchell, in uncovering the incredible DIRT scandal has continued to pose the question of whether it was the architecture or the culture that was wrong. Deputy Shortall referred to the culture. Is it that we had a terrible bank culture which consisted of insiders making massive profits for themselves while robbing consumers? Is it the case that when we joined the euro which gave us access to shedloads of money, we simply gave it out to developers and others who have now almost bankrupted the State? In the middle of all this, we were given a fairytale by Mr. Elderfield's direct predecessor, Mr. Patrick Neary. I would like to hear Mr. Elderfield's comments on these two points.

Mr. Matthew Elderfield

I fear other countries have their litanies of failures also. The United States and the United Kingdom have also had problems with mis-selling to consumers and there have been past bank failures. When I was at the FSA, I worked on the mortgage endowment team to try to sort out the situation where a large section of the population was trapped with underperforming endowments because of poor stock market performance and banks were not handling their complaints efficiently. It took a lot of pressure to come to a resolution. Each country, unfortunately, has had its problems.

The disappointing aspect of the Irish case, as I said before, is on the lending side. It was not the most complicated of lending. I know a little about the history to which the Deputy refers, including previous problems with lending to the agriculture sector and problems experienced by insurance companies. There are some home-grown lessons to be drawn from this. Sometimes the close personal relationships among board members in smaller jurisdictions can exacerbate problems. That is why it is right and proper that one of the first steps we have taken is to try to bolster corporate governance across banks and insurance companies.

Is Mr. Elderfield confident that he is truly independent?

Mr. Matthew Elderfield

I have no reservations in terms of independence.

Let me ask Mr. Elderfield about Anglo Irish Bank. In its 2008 report there was a deliberately deceptive €7.5 billion double entry deposit with Irish Life & Permanent, as Mr. Elderfield is aware. In its interim report for the six months to March 2009 which was released in June that year the bank still provided for a figure of only €4.1 billion for bad debts, although this reflected only a small fraction of the likely NAMA write-off. Mr. Mike Aynsley then came in as chief executive. The day after, the Minister for Finance, Deputy Brian Lenihan, made the initial announcement about NAMA and toxic loans. Anglo Irish Bank published its annual report and made provision for a figure of only 28% for the €30 billion in toxic loans which were NAMA-bound. It then turned out that the haircut on the NAMA loans for Anglo Irish Bank was 47% and we ended up injecting this money.

I was at a funeral last week and somebody asked me what had been done with the €4 billion put into Anglo Irish Bank last year, money which was taken directly from people in receipt of benefits, pensions and so on. My colleague, Deputy Burton, said we had shredded the money. Then we came up with another €8 billion in promissory notes. I sometimes consider the situation is similar to the Monty Python sketch in which John Cleese attempts to return a dead parrot to the pet shop owner who keeps insisting that the parrot is alive. Deputy O'Keeffe still thinks, somehow, the parrot is alive — or even a zombie parrot — but it is actually dead. It goes on and on.

We now hear that the Minister for Finance has said he may have to provide for an additional injection of €10 billion into Anglo Irish Bank, bringing us to a figure of €23 billion in shredded money. Had the 2008-09 accounts reflected reality, the total deficit would now be €19 billion.

What is the question, Deputy?

This stuff is unbelievable and it goes on and on. The Financial Regulator, the Department, the Central Bank, the board of Anglo Irish Bank and others must have gone along with this under-provision for toxic loans, presuming a capital base which effectively was not in place. To take this under-provision to its logical conclusion and count it as a figure of €19 billion, with Central Bank loans of €24 billion, the total cost, with the NAMA transfers, comes to €66 billion. Is the Financial Regulator now compromised in the case of Anglo Irish Bank? He came down like a ton of bricks on Quinn Insurance. Deputies are complaining because they all know employees of the company, of whom there are 1,000 in Blanchardstown. However, is the regulator not in a similar situation with regard to Anglo Irish Bank? Why does he not come down like a ton of bricks on the bank and say this charade must stop?

Mr. Matthew Elderfield

We are making sure Anglo Irish Bank maintains its minimum solvency requirements, as we are doing for Quinn Insurance. At each step at which Anglo Irish Bank has declared losses — assets transferred to NAMA have crystallised a loss for the company — its capital position is affected. We have not yet engaged in a PCAR analysis; we are just making sure it maintains its bare minimum capital requirements, as required under the Basel and capital requirements directives. At each step where it declares a provision, we must make sure there is enough capital. In that case, it picks up the telephone to the Government and that is where the capital comes from — it comes in promptly. The analogy is with an under-capitalised company which goes to the shareholders to get more capital.

The question to which the Deputy is leading is, "What is the long-term future for Anglo Irish Bank?" It is the source of many of the problems in the Irish banking system in terms of the knock-on impact on everybody else. It is a major problem that is still to be solved. What is the most cost-effective approach in terms of the taxpayer? If we were to go at it too fast and try to liquidate the bank or wind it down rapidly, this would cause problems with the guarantee, crystallise other problems and lead to a ballooning of funding costs to the Government. We must soberly work out what is the lowest cost way of dealing with the problem over a certain amount of time.

There are other problem banks such as Northern Rock in the United Kingdom which was split into a good bank and a bad bank, with the bad assets being transferred to an asset management company and run off over time. That is one option. However, there are many questions in that regard. What is the exact split between the good bank and the bad bank? How will it fund itself? Which assets will be on one side or the other?

Is Mr. Elderfield confident that the information flow from Anglo Irish Bank is accurate? Is it possible that he is compromising the office in a charade? We have seen its disastrous history. As Deputy O'Keeffe said, the national debt is being doubled; we will be paying interest of €5 billion on these debts. It is the biggest issue this committee has ever had to deal with. Is Mr. Elderfield sure he is independent enough and that he is not being smooth-talked into going along with what is essentially madness? Would it not be better for him to take the same straightforward approach he seems to be trying to take to Quinn Insurance? In other words, is his independence not threatened by the morass of Anglo Irish Bank and, on a smaller scale, Irish Nationwide Building Society?

Mr. Matthew Elderfield

I honestly do not consider my independence is under pressure because of the issue of Anglo Irish Bank.

Could a time come when Mr. Elderfield would simply——

Please allow Mr. Elderfield to answer the question.

It is a follow-up point. Could a time come when Mr. Elderfield would simply go, perhaps through Dr. Patrick Honohan, to the Minister for Finance and say, "Enough is enough"?

Mr. Matthew Elderfield

I do not feel pressure regarding independence in dealing with Anglo Irish Bank. All through the banking recapitalisation I made it very clear to the Minister, as did Mr. Brady, that we had to call the shots on the capital levels which were needed. In the case of Anglo Irish Bank both of us feel we need to find the lowest cost solution to what is a very big mess. I do not——

In the meantime we are leaking, burning and shredding money. This will sound political but from our side of the coin we will have to face constituents in October, November and December who will be looking at another tranche of €3 billion.

Mr. Matthew Elderfield

Yes.

According to yesterday's news, about which I agree with the Fine Gael leader, we may have to go to Brussels to tell the EU we are going to make these cuts of €3 billion, or more. That is the other side of the coin for us. We are leaking money.

Mr. Matthew Elderfield

Absolutely. The key point is to find the best way to do it so that the pressure on Deputies' constituents in terms of budget cuts is minimised. That is the key calculation. The Deputy is right. I would not use the shredding money analogy but this is not an investment into a bank — it is to do with past losses. The analogy is perhaps not a million miles off. The Deputy is right. There is this huge cost. Mr. Brady spoke about it being manageable. It is manageable but it is very unpalatable and distasteful and people are unhappy about doing it. To mitigate and minimise that so that the size of the budget cuts for real delivery of frontline services is minimised requires a very sober careful calculation of how to do it and bounce it up. If one runs a debt too quickly one crystallises a funding problem. All the depositors run out and one has to pay out under the guarantees. There is a problem with that so one has to work out soberly what is the best way to do it. Perhaps somewhere inside this big and very damaged bank is a tiny corner of a good bank from which one might make a little bit of money. We still have to figure that out.

Much of the territory concerning enforcement was covered. I ask about directors' loans. Why does the regulator not ban them? What is Mr. Elderfield's view? Why are such loans simply not banned? I am thinking of companies with which we are familiar. It seems an incredible conflict of interest from every point of view that there would be a favoured arrangement, from the running of the company to then considering the actual customers of the company. Is it not the case that the famous €87 billion loan to which the Chairman referred was known to Mr. Elderfield's predecessor? Is it not the case that he knew about that loan and did nothing in Anglo Irish Bank?

Mr. Matthew Elderfield

The Deputy asked three questions about the loans, namely, why not ban them, why allow them to be on favourable terms and whether my predecessor knew about them. Why not ban them? It tends to be best practice internationally that directors' loans are allowed. However, what we are doing in the code is to say they cannot be provided on more favourable terms. There are many checks and balances in there and disclosure around that area so we are trying to clamp down on the practice in quite a tough way, I believe, that will prevent the abuses.

Does this not offer a great opportunity for major conflicts of interest to occur? We read that the Minister for Finance of the day, Mr. Charlie McCreevy, got a huge loan from the bank in question at very favourable terms. It is distasteful that there should be an inside track for anybody.

Mr. Matthew Elderfield

That is the case concerning favourable terms. I think we have checks on that. I do not think I can add anything useful as to what happened in my predecessor's time and what he knew. That is probably sub judice because it will come out in the court case on Anglo Irish Bank and so I had better not go into that question.

I have a brief final point on enforcement and recovery. Since Mr. Elderfield has taken over, has he compiled any figures in regard to any enforcement actions he has taken on the recovery of losses by consumers, apart from that on the Quinn Group?

Mr. Matthew Elderfield

In terms of enforcement action for the recovery of losses——

There is a table in the Comptroller and Auditor General's report but in the main it concerns the period before Mr. Elderfield took over. Many actions are mentioned but they all seem to have been very mickey-mouse types of actions. The point about the entire system is that nobody gave a damn about the regulator. My colleague, Senator Shane Ross, referred to this in the same year, 2008, and said the regulator was a laughing stock.

Mr. Matthew Elderfield

Enforcement has been weakened in the past. I would not say it was a laughing stock but that was a fair comment.

He was referring to the Stock Exchange, another of the regulator's responsibilities, when he said it was a laughing stock.

Mr. Matthew Elderfield

Fine. That is a good example of the powers and resources problem. There are gaps in powers, resources and attitudes. In powers, there are gaps in fitness and probity on which we are working to try to get them through in this session of the Dáil and then for a second Bill later on. We may also be able to look at a higher level of fines. There is a cap of €5 million for fines which is not a deterrent for the most significant problems.

Regarding enforcement, I do not know if the Deputy was present when I mentioned this point before. We have a very small enforcement team. It does not really have an investigative capability which means we have not invested in the resources for that. If one wants to take action against individuals the problem is that it can be a very drawn out process. They fight all the way because they will be banned from the industry. Therefore, we need to invest more in that.

In terms of getting money back for customers, one of the areas in which I have asked the team to accelerate their work is on overcharging. A couple of overcharging issues came to a head just after I arrived and it is clear there is a backlog sent in to us concerning companies that have not yet dealt with their customers. We have written to all those companies and set them a deadline by which they must communicate and do restitution. We did that under powers, basically saying, "If you don't do this we are willing to take enforcement action against you". In the consumer protection code review that Mr. Sheridan is leading over the summer we will look again at the overcharging approach and see if we can make it sharper. I anticipate that if the firms do not pull up their socks in terms of their practices on overcharging there will be more enforcement cases in that space.

I have only a couple of questions because I wish to avoid going over old ground although my first question touches on some points Mr. Elderfield was asked about and has partly answered. Does the regulator have enough powers, or does Mr. Elderfield think he will have enough powers when the Central Bank Bill becomes law? It finished Second Stage in the Dáil last night. Are there enough sanctions? Mr. Elderfield said there was a gap in the sanctions. Will that gap remain when this legislation comes into force?

I have a question on directors' loans. In reply to Deputy Broughan, Mr. Elderfield said that under the code directors would no longer now get these on more favourable terms. Is there any monetary cap on the value of the loans that can be given out to directors, or does he intend to introduce any such cap so that there cannot be a situation that pertained in certain institutions which offered enormous and totally out of control loans? Can the regulator control that in some way?

Mr. Elderfield also mentioned that his office would go out on site. In his contribution he stated "Given the sheer scale of each individual bank's transactions and the limited resources available to us we believe it is unlikely it would be possible to test a statistically significant sample of transactions". I agree with that but might there be a facility to dovetail more with the auditors of these various institutions? Obviously, a statistically significant sample would be done by them. I cannot believe for one minute that the auditors of the various institutions missed some of the things that were missed. It was not possible for auditors to miss those. Can there be more interaction between Mr. Elderfield's office and the outside auditors of the various organisations to try to keep the banks under more control?

Mr. Matthew Elderfield

Those are good questions. I spoke a little about powers but I shall mention some of the things we are thinking about. The clearest answer to the Deputy's question is "No". The current Act would not deal with all the powers we think are appropriate. We asked for the fitness and probity requirements to come in the first wave and we are very thankful to the Government for doing that. That is a good first step. We are still studying some of the detail of how it will work in practice. However, there are some things we need to look at for the second Bill. As I mentioned, we are creating an inventory of what we think is appropriate. This includes the levels of the penalty and whether we should move on the €5 million. It also includes the whistleblower protection, a topic about which this committee's sister committee, the Joint Committee on Economic Regulatory Affairs, marked my cards. This is an area where we have sympathy and where we believe statutory protection for whistleblowers needs to be examined. The question about the role of auditors must be considered as well, as do such issues as stronger information gathering and a special resolution regime in terms of the ability to deal with troubled firms. This is the top of the list and we will consider it some more.

The monetary cap is expressed as a percentage of capital; it is not an outright flat number for all firms. Let us consider the draft code presented for consultation. There is a cap as a percentage of owned funds at various levels such that, effectively, there is a monetary cap but it varies with the size of the organisation. This is also a matter for consultation.

I refer to the statistically significant sample point. We touched on this only briefly but I will offer some thoughts. In our statement we tried to manage expectations. It will be difficult for us to carry out the audit role and the first line of defence where we test all the controls and do a full statistically significant sample of file reviews, loan documentation and so on. If this is to be case, one could add some zeros to the number of supervisors I will need to be able to make it work. We could take some samples on our themed visits. It is possible to examine sample files on anti-money laundering visits. This can provide something of a hint if a problem exists and it is possible to follow that up. At that stage one could use internal or external auditors or third parties. I could indicate that I have my suspicions about something and mandate a firm to carry out a review at a statistically significant level. There is a way to leverage off that. I refer to the Comptroller and Auditor General's recommendation about using audit firms to produce positive assurance statements against particular standards. This could be another way to get into it.

Can Mr. Elderfield do that at the moment or is it part of a new code of practice he intends to introduce? Is it part of the new legislation?

Mr. Matthew Elderfield

There are probably some ways one can do it but I am not familiar with the entire regulatory framework. I am aware that in the case of the Financial Services Authority in the UK, if one carried out an assessment and found a problem one could mandate expert persons to provide a third party report and to come and do the work at a statistically significant level. This method is used a good deal for consumer protection issues such as the mortgage endowment issue to which the Deputy's colleague referred. Such a report could state a firm was not handling the matter very well and the regulator would require it to bring in an audit company to examine the matter in the round.

That could be one potential power. If we intend to require audit companies to provide public assurance statements against specified standards I suspect it would require legislation, as I remarked earlier to the Deputy's colleagues. At least, it would require some consultation because of the risks of going down the Sarbanes-Oxley route, where there is a costly, open-ended standard. There are some things we can do but in the statement I was trying to get across the message that this is a useful thing to do but that we must tread carefully to ensure the scoping works and is effective.

I wish to put one question in respect of the Quinn Group. It has been alleged that last year, every insurance company in the UK made losses but that the Quinn Group was profitable. That being the case, it could be said that the regulator took precipitate action in respect of the Quinn Group. What is the regulator's reaction to this claim?

Mr. Matthew Elderfield

I disagree with that conclusion on two grounds. First, the Quinn Group made a loss last year of €44 million. Second, there is a significant difference between a solvent company making a loss and a company not meeting its solvency requirements making a loss. If one is fully compliant with solvency requirements, one has a spare buffer of capital.

It is fine for management to propose a loss leader and stay in a market even though losses may be incurred. However, it is a very different position if there is a hole in the balance sheet of an insolvent company and the company adds to that by writing unprofitable business. I am sure there are companies from the list of 320 that are making losses and writing unprofitable business but they are not in breach of our 150% to 100% ratio and necessary technical reserves. In such cases one is simply widening the hole. I realise many constituents are affected by it, but if one does this all the other insurance policy holders throughout Ireland are at risk of having to pay more money to bail them out. We cannot allow a company to get into worse problems when a big hole in the balance sheet was clearly on record. That simply does not work.

Much of the work of the credit union movement is done on a voluntary basis throughout the country. Hoes does the regulator propose to regulate these in future? Many unions are fearful that if they are subject to the same regime as some of the larger financial institutions, they might not have the ability to pay the dividends which their customers receive at the moment. How does the regulator propose to deal with these in future?

Mr. Matthew Elderfield

I will make several remarks on credit unions. The risk-based approach should apply to them as well, whereby we calibrate our approach based on the size and risk profile of a credit union. There are some very small credit unions but there are some very large ones as well. The very large ones, which aspire to be more bank-like and carry out more bank-like activities, are probably getting closer on the spectrum to being regulated like banks, but we should not apply that to everyone.

There have been some encouraging signs in the health of the credit union movement in respect of dividends. Liquidity levels have improved in aggregate and the reserving levels have improved in aggregate. However, the arrears levels and the provisional levels of credit unions in general have gone up as well. It is very important for the voluntary boards of credit unions to examine very closely their dividend policies and to err on the conservative, prudent side when considering the risks they face and to ensure their reserves are adequate. If that means trimming or cutting the dividend, then so be it.

I refer to the future of the credit union movement. The Minister has mandated a strategic review of the movement which will examine all aspects of its profitability and health, the activities credit unions can carry out and how the movement is to be regulated in future. We have been asked to do this on an independent basis. We are organising it but the review will be carried out by independent consultants. We are at the point where we have finished the tender process and we will appoint consultants. This will run to the end of the year. The result will include a report with some conclusions to set out the future direction for regulation of the credit unions.

A final question from Deputy Broughan, please.

There is a good deal of territory to cover and I realise the Chairman will have a view on many issues, including those in the Comptroller and Auditor General's report to which I wish to return. Does the regulator believe that all banks and financial institutions should have a living will? We were discussing a dead bank. How it is possible to have a living will if a bank is dead?

Mr. Matthew Elderfield

The matter of living wills is a good question. It involves the idea that systemically important banks should be required in advance to indicate how they will die, and which parts should have Government support and which parts should not. The idea has been pioneered by the FSA in the UK but it has not yet been adopted as standard practice as part of EU law or financial services regulation. There is a debate at G20 level about how to deal with systemic banks. There are several things one can do in that space, including more regulation and resources, tougher capital and better co-ordination between supervisors, all of which we are doing. I am not so sure whether we should go into the space of living wills as well and this is why I am still thinking about it. It is more important for the complicated, cross-border international companies——

Are other countries doing it?

Mr. Matthew Elderfield

I do not know if the Canadians or the British are doing it. Let us consider the case of a bank, an investment bank and an insurance company with a holding company here and subsidiaries elsewhere. The governor of the Bank of England used the phrase that banks live globally but die locally. This is what living wills are about and about how such firms unpick themselves over time. The Irish banks are not as complicated in terms of their activities and international presence. Perhaps it is inappropriate for now, but something to think about.

Does Mr. Buckley wish to administer the last rites, or at least a living will?

Mr. John Buckley

I could discuss banks not having the will to live, but I will not discuss it. We have dipped into this area three times in the past decade. What is gratifying about today's hearing is that we now feel we are being heard on certain issues. We welcome the direction in which the regulator is moving and we understand that it will take time to move fully on all these issues. We welcome, in particular, the idea of being dynamically involved in regulation, rather than simply doing information or analysis-based work. That is a very positive direction in which to be moving. The minimum standard of engagement the regulator intends to set on the ground, namely, balanced scorecard-type reviews, is also a useful direction. The idea of trying to achieve coverage over set cycles also struck a chord with me.

On the establishment of an investigation team, obviously there is a considerable amount of work required, such as setting up the investigation teams to feed the enforcement process and the employment of more staff in order to be able to respond to the new regulatory drives which are coming from abroad, to be able to deal with the policy agenda, implement the new capital requirements which have been established and push forward, after the exposure stage, with the corporate governance regime. One of the crucial issues is information technology developments and making sure to bring that to a conclusion as fast as possible in order that the regulator can have speedy interrogation of the data to drive the work. Having the capacity to extract and analyse relevant ratios and statistics and so on could be crucial to the work in the future.

I wish to pick up on the reference to positive assurance. To be honest, as auditors we give out a set of suggestions and I can see that in one case the regulator is grappling with the idea of what we mean, namely, whether public reporting or reporting directly to the regulator is intended. It is really a matter for the regulator to decide, based on discussion. Once our suggestions are debated and discussed, the ultimate solution is best left open and is a matter for discussion between the regulator, the industry and the auditing profession. When I made that comment, I meant that we should move from the negative assurance that is now inherent in an audit certificate. In every audit certificate I produce I give negative assurance on corporate governance. It is a technical phrase and simply means that I am saying that I have not seen anything which would cause me to doubt what is in the organisation's statement of internal financial control.

The basis for that in central government is a code of practice which has been promulgated by the Minister for Finance. In the quoted companies it is the combined code. That was the origin of the suggestion. As I said, auditors do not enter the arena and take part, rather, we throw out suggestions. At this point it is entirely left to the regulator to see how it can best use them.

The committee has heard evidence over the past number of weeks from the National Treasury Management Agency, the Department of Finance and the Financial Regulator. It is significant that even though it is a short time since the problems have happened, namely, the bursting of the property bubble and banking crisis, the three Accounting Officers who appear before us today are not those who were in place at the time of the crisis. That is an important point. At this stage our committee will have to assess the evidence given to it and will have a private meeting on 27 May.

At the same time, the Minister for Finance will receive the findings of the two independent inquiries into the banking crisis. The Dáil will have to decide what to do with those reports. There is no point in the committee carrying out a parallel inquiry into the situation if the Dáil decides on another avenue. We will meet NAMA in September but we will have to assess the situation at our meeting on 27 May. We will have to see what the Dáil decides regarding the two reports of the inquiries and decide on our position. Arising from the evidence that we have heard on the three hearings to which I referred, this committee will prepare a report on the basis of that evidence. We will also deal with NAMA in the autumn.

I hope that Mr. Neary, Mr. Doyle and Mr. Hurley would be brought before a committee or inquiry hearing. They may come before this committee — we will have to examine our powers — but it is in the public interest that the three people to which I referred be obliged to account for what happened in the time leading up to the crisis. It is beyond belief that a property bubble could happen, with nobody bearing responsibility for not knowing about it; I do not believe that. The banking crisis evolved and nobody seems to have spotted that either. It beggars belief and there is a need for this committee — the Dáil may decide otherwise — or another committee to ensure people account for their decisions.

The best course of action we can take is that we do not dispose of Special Report 72 of the Comptroller and Auditor General which is the report responding to the crisis in the financial market until such time as we meet to evaluate the evidence given.

I thank Mr. Elderfield, Mr. Brady and Mr. Sheridan for their very helpful evidence. They are straight talking. I thank the members for the four hours' work we did here.

The witnesses withdrew.

The committee adjourned at 2.20 p.m. until 10 a.m. on Thursday, 20 May 2010.
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