In relation to the question of availability for work and genuinely seeking work, these are statutory conditions. To receive unemployment benefit or assistance, a person must be available for and genuinely seeking but unable to find, suitable employment, having regard to age, sex, physique, education, normal occupation, place of residence and family circumstances. These conditions are a common feature of unemployment payment schemes in many countries.
The legislation provides also that the onus is on the individual claimants to prove that he or she is available for work. It is a question for the deciding officers and appeals officers to decide whether any claimant has shown that he or she fulfils the conditions having regard to the available evidence. It is thus simply not possible to have guidelines defining the circumstances when a person is available or not, the only guidelines that can be given are those aimed at ensuring that investigations are adequate and are conducted in a thorough and impartial manner.