Vol. 473 No. 4
470 Mr. N. Treacy asked the Minister for Social Welfare the number of Information Officers employed in his Department; the location of each officer; the grade of each officer; the responsibilities which they have; the role which they play in disseminating information to the public; and if he will make a statement on the matter. [1471/97]
Information on the full range of social welfare services is available through my Department's network of 60 local offices throughout the country. A clerical officer in each local office is normally assigned to information duties and is responsible for dealing with personal callers, telephone inquiries and correspondence.
Officers assigned to such duties advise and inform people in relation to specific claims or provide information of a more general nature. Apart from dealing with individual inquiries, information officers frequently provide information through seminars and presentations to local groups and organisations. Information officers also participate in local information campaigns and events in co-operation with other statutory and non-statutory agencies to heighten public awareness of welfare rights and entitlements to social services generally.
In addition to the network of local social welfare offices, there are two public offices in Dublin located near the city centre. These offices deal with a combined total of almost 50,000 callers per year and each has a staff of seven clerical officers working under the supervision of a staff officer.
Information on social welfare entitlements may also be obtained from other areas of the Department. These include jobs facilitators in each region assigned to advise and assist people in relation to employment supports such as the back-to-work allowance, family income supplement, education opportunities, etc.
|
Carlow |
Kennedy Avenue |
|
Cavan |
Dublin Road |
|
Clare |
Ennis — Kilrush Road |
|
Cork |
Hanover Street |
|
Bantry — New Street |
|
|
Cobh — Atlantic Quay |
|
|
Mallow — 72 Main Street |
|
|
Donegal |
Buncrana — Castle Avenue |
|
Donegal Town — Bridge Street |
|
|
Dunfanaghy — Main Street |
|
|
Dungloe — Quay Road |
|
|
Letterkenny — High Road |
|
|
Dublin |
Public Office at Amiens Street and Pearse Street |
|
North Cumberland Street, 1 |
|
|
Gardiner Street, 1 |
|
|
Apollo House, Tara Street, 2 |
|
|
126 Thomas Street, 8 |
|
|
Victoria Street, 8 |
|
|
Werburgh Street, 8 |
|
|
Ballyfermot — Rossmore Avenue |
|
|
Ballymun — Ballymun Shopping Centre |
|
|
Clondalkin — Convent Road |
|
|
Dún Laoghaire — Cumberland Street |
|
|
Finglas — Mellowes Road |
|
|
Kilbarrack — Greendale Shopping Centre |
|
|
Navan Road |
|
|
Rathfarnham — Nutgrove Shopping Centre |
|
|
Tallaght — The Square |
|
|
Galway |
St. Augustine Street |
|
Clifden — Galway Road |
|
|
Kerry |
Cahirciveen — St. Brendan's Terrace |
|
Listowel — The Square |
|
|
Tralee — Godfrey Place |
|
|
Killarney — Beech Road |
|
|
Kildare |
Newbridge — Eyre Street |
|
Kilkenny |
Government Offices, Hebron Road |
|
Leitrim |
Carrick-on-Shannon — Leitrim Road |
|
Manorhamilton — Sligo Road |
|
|
Limerick |
Dominick Street |
|
Newcastle West — Gortboy |
|
|
Longford |
Ballinalee Road |
|
Louth |
Drogheda — Custom House Quay |
|
Dundalk — Wilton House, Stapleton Place |
|
|
Meath |
Navan — Trimgate Street |
|
Mayo |
Achill — Achill Sound |
|
Ballina — Bohernasup |
|
|
Belmullet — America Street |
|
|
Castlebar — New Antrim Street |
|
|
Westport — Prospect Avenue |
|
|
Offaly |
Tullamore — Government Buildings, Clonminch Road |
|
Roscommon |
Government Buildings, Circular Road |
|
Sligo |
Cranmore Road |
|
Public Office, College Road |
|
|
Tipperary |
Clonmel — Fethard Road |
|
Thurles — Stradavoher |
|
|
Waterford |
Ballybricken |
|
Westmeath |
Athlone — Barrack Street |
|
Mullingar — Blackhall Street |
|
|
Wexford |
Anne Street |
|
Wicklow |
Arklow — Government Buildings, Castle Road |
|
Bray — The Esplanade |
