Michael P. Kitt
Question:229 Mr. M. Kitt asked the Minister for Defence the areas of his Department that use answering machines; the savings involved in each case; and if he will make a statement on the matter. [8742/98]
Written Answers. - Departmental Technology.
The main telephone systems in use in the Department and the Defence Forces are very advanced and incorporate automatic answering systems as options. Where that option does not exist, separate answering machines may be used. These automatic answering facilities were introduced to improve service delivery to the public out-of-hours. These facilities were not designed to produce cost savings, so measuring the savings, if any, would be extremely difficult.