My Department, which was established in July, 1997, has a policy of ensuring that Irish speakers, in their dealings with the Department, are able to enjoy the same level of service as those who wish to conduct their business through English.
As set out in my Department's quality customer service action plan issued in December 1997, "tá seirb ar fáil dóibh siúd ar mian leo a gcuid gnó a dhéanamh t Ghaeilge." In this regard, the staff of my Department are encouraged to and facilitated in attending courses in Irish. In addition, the Department's stationery is in bilingual form. It would not be possible to estimate the additional cost of this work since the establishment of my Department with any degree of accuracy as it is treated as an integral part of services provided by my Department to the public.