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Dáil Éireann debate -
Tuesday, 11 Apr 2000

Vol. 517 No. 6

Insurance Bill, 1999: Second Stage (Resumed).

Question again proposed: "That the Bill be now read a Second Time."

At what stage is the Minister proposing that all implications and costs of taking up life assurance products, including payment to the intermediary, are signed by the consumer? The full costs cannot be made available until the policy risk is underwritten by the insurance company and are, therefore, not available at point of sale.

The consumer has a right to replace existing policies and to avail of better terms and conditions because policies are updated on an ongoing basis. It does not automatically follow that such policies are mis-sold. With regard to non-life disclosure regulations, it is a total misnomer to suggest that because the consumer is fully aware of costs, discounts and loadings, he or she will be able to alleviate unnecessary cost burdens, such as the high cost of cover for young drivers. The Minister expects the consumer to make a choice of product based on price. However, she should be aware that the cheapest is not necessarily always the best and there are many intricate reasons, usually to the consumer's benefit, that one policy may be more expensive than another. For example, one company may charge a little more for mortgage protection but this policy may include cover on children's lives as well as parents whereas a cheaper policy may not. If consumers compare policies on price only they will lose out.

The Minister stated that due to lack of consumer interest in reinsurance, a "light" regulatory regime has been imposed. She should surely legislate at all times in the public interest and an absence of direct consumer interest should not give her a licence to ignore or neglect any area of legislation. I am pleased that she has decided to address the position of reinsurance companies and they will be subject to all insurance legislation. Reinsurance costs indirectly impact on the consumer.

Part II relates to amendments to the 1989 Act. The Minister has agreed with the reinsurance undertakings to balance the need to protect the reputation of the financial services sector with the desire not to impose an unnecessary regulatory burden on reputable reinsurance companies. This is in contrast to her attitude of imposing a regime of robust regulatory and enforcement powers under the 1995 Act to supervise insurance intermediaries. Is the Minister now proposing one law for foreign companies in the IFSC and another for indigenous insurance intermediaries? He should provide for equity in regulations as applies to all sectors of the industry.

The definition in section 22 of "cash" and "non-cash" handlers is over-simplified. The Minister is making such definitions without any scope to deal with the exceptions in the daily transactions of business. There should be some provision for brokers to handle small amounts of cash.

On section 27, if the Insurance Bill, 1999, is a fair and equitable measure it should be applied to all sections of the industry. Can the Minister explain the reason he is excluding travel agents and tour operators from the Bill? The costs and charges applied to these types of insurance impact on the consumer who risks the possibility of paying too much for travel insurance and, under this proposed legislation, they will not be given sight of these costs and charges.

On section 29, the Minister is asking for too much information to be placed on letterheads and business cards. This is only likely to confuse the consumer regarding the status of intermediaries and therefore deter him or her from taking out insurance or pension policies.

The Bill, in its current format, is flawed in certain areas as it proposes to exclude group pensions, life and PHI schemes with more than three members from the proposed disclosure regulations. These will then be controlled by the Pensions Board which will be outside the control of the single regulator. As I stated earlier, it is also proposed to exclude travel agents and tour operators from the disclosure regulations. This is not full disclosure and since the Minister is not introducing full disclosure on products which are of importance to the consumer, I cannot understand the reason he has continually refused to accept the argument of the Professional Insurance Brokers Association, the Irish Brokers Association and the Consumers' Association of Ireland to remove pure protection products from the disclosure regulations as commission disclosure on these products will have no material effect on the consumer.

The brokers consider, along with other industry bodies including the Irish Insurance Federation, that the code of conduct under section 37 is inappropriate for insurance intermediaries. They believe a specific code of conduct for insurance intermediaries should be scripted to take into consideration the particularities of the insurance market. To bring insurance intermediaries under a common code of conduct would be impractical and unworkable for the following reasons: the nature of the business transacted by insurance intermediaries is significantly different to that transacted by investment intermediaries; the distribution channels are such that a significant proportion of business is transacted by direct writers who would not come within the scope of the code of conduct; the Insurance Act, 1989, code of conduct for insurance intermediaries, approved by the Department of Enterprise and Employment, could be used to draft a specific code of conduct for insurance intermediaries. This code sets out requirements in respect of dealings with clients and insurers. The importance of utmost good faith and the significance of non-disclosure are emphasised. If the supervisory authority were to issue a code of conduct for insurance intermediaries under section 37, it has no discretion to exclude any of the areas noted in paragraphs a to g of section 37(1). An insurance intermediary would be required therefore to disclose commissions in its dealings with clients in all life and non-life insurance contracts. The brokers suggest that they could not support the position of such a code as discussions are ongoing in relation to the issue of disclosure of commission on pure protection insurance contracts and the manner of disclosure. A specific code of conduct for insurance intermediaries could deal with the issue of commission disclosure by including a requirement to comply with regulations made under section 43 of the Insurance Act, 1989.

The existing section 37(1) of the Investment Intermediaries Act, 1995, should be amended so that it would be exclusively for the use of non-insurance intermediaries. The Minister should examine that section. An excellent draft was included in the 1995 Act which clearly stated the case for the brokers.

The insertion of section 31 in the Investment Intermediaries Act, 1995, excluding travel agents and tour operators from the application of Part IV of that Act, is inconsistent with legislative developments. The new Bill endeavours to strengthen consumer protection and ensure consistency of standards in the financial services sector. In this context, I see no reason for the exemption of travel agents and tour operators from the provision of Part IV of the Act. To ensure adequate consumer protection, no exemption should exist to the scope of the Act. The same standards and requirements should be imposed on all product distributors.

I oppose the prescriptive nature of section 29 of the Investment Intermediaries Act, 1995, as currently stated. The supervisory authorities should retain the power to require intermediaries to disclose information on stationery and in all advertisements regarding status as appropriate. The quantity of information currently disclosed on investment intermediaries' stationery is such that the consumers are not reading the small print. That is an important point that the Minister should consider because one can get stationery in any company. Our party intends to table amendments on Committee Stage.

Dr. Upton:

The primary purpose of the Bill is to allocate responsibility for the authorisation and supervision of insurance intermediaries. The Central Bank has been chosen as the regulatory authority and the powers available to it under the Investment Intermediaries Act, 1995, are being extended for that purpose. Any legislation that sets out to provide greater openness, transparency and accountability in regard to the insurance sector has to be welcomed in principle, but there are a number of significant question marks about the Bill which will need to be examined closely on Committee Stage. Anything regarding insurance or assurance is complex and difficult to understand. We all know this from trying to interpret or understand our own insurance policies. Most consumers find life assurance products in particular to be opaque, unintelligible and difficult to make informed decisions on. There is no reason the consumer should not have the right to intelligible, pre-contractual and post-contractual information on the main features of any life assurance product. It would appear that the brokers regard it as being in their interests to maintain the mystery and to avoid simplifying the presentation to consumers. Why should there not be complete transparency on all charges and expenses? Since it would be a level playing field, why should it impact disproportionately on any brokering company? In what is surely a classic case of understatement, the explanatory memor andum for the Bill states that there is currently a lack of transparency and an information deficit associated with the sale of insurance policies. I do not believe that it is beyond the capacity of the industry to make policies and documents more accessible and understandable.

Considerable sums can be invested in insurance and assurance policies and people are entitled to know beyond doubt what they are required to pay, who gets what in terms of where their money will go and what their entitlements will be. While the vast majority of those involved in the insurance industry are honest and hard-working people committed to doing the best possible for their clients, there is no doubt that the industry has been seriously damaged by the unacceptable activities of some. People were shocked at disclosures regarding the practice known as churning or mis-selling of policies. Serious allegations were made against Irish Life which resulted in the company having to offer compensation to many of its clients. There have also been a number of cases of irregularities involving brokers and others involved in selling insurance policies.

The Central Bank has been selected as the regulatory authority. In itself, this decision makes sense. It is absurd to have a situation where investment intermediaries are supervised by the Central Bank while insurance intermediaries, to the extent that they are supervised at all, fall under the Minister's jurisdiction. Very few consumers would be able to tell whether the complex financial instruments now on offer as investment vehicles would fall to be classed as insurance policies. In many cases, there may be an insurance element as part of an overall package. However, this legislation, which is, of course, confined to the insurance industry, must be seen against the background of Government proposals, decisions and reports on the regulation of the financial services sector generally and the subsequent failure to proceed with the blueprint which the Tánaiste and the Minister for Finance jointly commissioned.

In October 1998 the Government agreed to the establishment, at the earliest opportunity, of a single regulatory authority for the financial services sector. It appointed an implementation advisory group to be chaired by the current Attorney General to progress the necessary work and this group reported in May last year. The group's point of departure was the decision, in principle, by the Government that there should be a single regulatory authority. In that context, it recommended that the single regulatory authority should be established as soon as possible through the minimum legislation necessary to effectively fulfil its remit.

Initially, therefore, the existing statutory basis for regulation in the various sectors should be maintained and simple amending legislation should transfer responsibility to the single regulatory authority. Consolidating legislation could be enacted afterwards. In this way the existing statutory basis for regulation would be main tained and the necessary amending legislation would simply transfer responsibility for its execution to the new single regulatory authority.

The group considered that, proceeding on such a basis, the establishment of the SRA could realistically be achieved within one year of a Government decision. It added that it would not be inconsistent with this approach to consider the appointment of an interim board of the SRA in advance of the enactment of the necessary legislation. There has been no decision by the Government regarding how to proceed on foot of this report. There is no pending or promised legislation dealing with the establishment of an SRA. No decision has been taken as to whether the Central Bank should be given this role or whether a green field authority should be established.

The McDowell advisory group was asked to advise the Government on the range of financial service providers to be overseen by the new authority. The group developed a set of criteria to be used in determining whether individual financial service providers should be overseen by this new body. It agrees that all financial service providers should, in principle, be dealt with by the SRA and that a compelling case would have to be made for the exclusion of any provider from its remit. The group decided that it should be guided by the twin needs of ensuring that sound prudential practices are followed throughout the financial services industry in order that the integrity of the financial system is protected and also ensuring that a proper regime is in place for the adequate and appropriate protection of consumers in relation to financial services provided to them.

The group agreed that, where possible, the SRA should offer a one stop shop service both to financial service providers and to consumers in respect of their dealings with that sector. The group, therefore, concluded that the remit of the SRA should encompass the full range of bodies currently regulated by the Central Bank with the exception of payment systems – namely, banks, building societies and other credit institutions, stock brokers, money brokers and so on – and also those regulated by the Department of Enterprise, Trade and Employment, which primarily covers financial services provided by the insurance industry. The Department supervises the financial behaviour of the industry from a prudential perspective and is also concerned with consumer protection matters which involve pursuing a fair conduct of business regime to ensure the maximum possible transparency for members of the public in relation to the marketing of insurance products.

It is clear that, consistent with the principles underlining the Government decision taken as its point of departure by the McDowell advisory group and with the criteria set out in its report, the yet to be established SRA should be the primary source of regulation of the insurance industry, both as prudential supervision and consumer protection. That group specifically recommended that insurance intermediaries, both agents and brokers, should be subject to regulation by the SRA.

As regards the structure and location of the SRA, the recommendations of the majority of the group are clear. The authority should be an entirely new independent organisation. It should have a public interest board, the non-executive members of which should be selected for their experience of legal, financial and consumer issues. The board should comprise nine members, six of whom, including the chairperson, should be appointed by the Minister for Finance following consultation with the Minister for Enterprise, Trade and Employment. The board should also include a chief executive officer, a consumer protection director and the Secretary General of the Department of Finance.

There was, however, a minority report along predictable lines and a turf war is now in progress. The alternative model provides for the establishment of an SRA, with consumer protection functions, within the Central Bank. It was argued that this model could provide for a high level of accountability to the Minister for Finance and the Oireachtas. The authors seemed to ignore the fact that it is the complete absence of any degree of accountability on the part of the Central Bank which led to the need for a review of financial regulation in the first instance.

The authors of the minority report believed that there could be operational autonomy for a commissioner of regulation working within the Central Bank and answerable to its board only in relation to policy matters. The model would preserve what is already working well. They stated that the track record of the Central Bank in regard to its regulatory functions is extremely good and that there is considerable support among entities already regulated by it for it to become the new regulator. The reality is that if a new body is to be established, a single financial regulator vested with functions previously exercised both by the Central Bank and the Department of Enterprise, Trade and Employment, with the loss of the Irish currency the bank will lose the main reason for its existence. The failure of the Government to resolve the principal issue surrounding the establishment of a new regulator has meant the collapse of the indicative timeframe set out in the McDowell report for the introduction of legislation. What we are considering now is legislation which should already be out of date.

Again, the explanatory memorandum states that self-regulation of insurance intermediaries has proved inadequate and is considered inappropriate to an area of fundamental importance to consumer welfare. The Labour Party would go further and state that self-regulation generally in the financial sector, particularly where the interests of consumers are at stake, is inappropriate. Given what we have learned in recent years from various tribunals, the DIRT inquiry and other disclosures, it is understandable that the faith of the public in the financial sector generally has been shaken and that it is no longer prepared to rely on self-regulation. It is disappointing to note, for example, that despite the revelations of the DIRT inquiry, organisations such as the Institute of Chartered Accountants in Ireland are still pleading the right to self-regulation and are resisting attempts to impose outside supervision. The insurance industry has not entirely escaped the questions, which have entered the public domain, affecting other areas of the financial sector. Given the proliferation of intermediary businesses, there is an even greater need to protect the consumer.

The McDowell group considered the bodies regulated by the Director of Consumer Affairs and the Registrar of Friendly Societies. It decided that, in principle, all bodies engaged in financial services should come under the SRA but that each of these categories would have to be examined on its merits. The role of the Director of Consumer Affairs arises from the Consumer Credit Act, 1995. Under that Act, the director has responsibility for the regulation of the types of service providers engaged in consumer credit transactions as well as general issues relating to fair trade.

The McDowell group agreed it was appropriate that the functions relating to the regulation of service providers, including the notification of charges, should be transferred to the SRA. However, what it described as the conduct of business role more closely linked to general consumer protection, should continue to be carried out by the Director of Consumer Affairs. This would encompass such matters as misleading advertising, unfair terms and unfair contracts. The group admitted that there was scope for confusion in relation to such a demarcation between the authority and the director in relation to consumer complaints. It recommended an agreed structure for addressing the issue by way of a memorandum of understanding providing for co-operation between the two bodies.

There seems to be no reason such a demarcation of responsibilities between the authority and the Director of Consumer Affairs should not apply equally to both investments by consumers and consumer credit transactions. However, there is no provision in the Bill for placing under the supervision of the Director of Consumer Affairs those consumer protection aspects of the statutory regime under which the insurance industry operates and which ought, more properly, to be regulated by the director. As the Minister points out, there is currently a lack of transparency and an information deficit associated with the sale of insurance products. I welcome the provision which enables the Minister, by regulation, to introduce provision of information requirements.

The Minister's stated objectives are to enhance and strengthen consumer disclosure measures, procure an end to over-complication in presentation of products, increase competition while maintaining a high level of consumer protection, address mis-selling and to create greater transparency of charges, expenses and prices. The achievement of these objectives requires not just a regulatory framework but an active and effective enforcement authority. These are matters which should fall within the remit of the Director of Consumer Affairs. Is it intended that the director will lose all responsibilities in the financial services area when and if the SRA is established?

Another area of concern which the Bill seeks to address is the operation of reinsurance companies located in this country, mainly in the International Financial Services Centre. Up to this there has been little or no supervision of this sector. The Sunday Tribune of 16 January last carried details of two reinsurance companies located in the IFSC which were being investigated not by the Irish authorities but by the serious fraud office in the UK.

The main justification for introducing new measures in this Bill regarding the operation of reinsurance companies is to protect the reputation of the Irish financial services sector. That is a desirable objective but there is also an obligation on us to provide protection for clients of firms who may be using Irish territory. In this regard it is surprising that the Minister has chosen to take the minimalist option in section 5 by simply increasing the notification requirements and reserving the right, in section 6, to make regulations providing for stronger supervision and regulation of reinsurance undertakings if the provisions of section 5 do not prove satisfactory. Given the problems highlighted in the Sunday Tribune, there is a case for moving directly to the powers provided in section 6.

These companies are part of the wider problem of Irish registered non-resident companies about which we know remarkably little. What we know gives grounds for serious concern that these firms can do serious damage to the reputation and standing of this country. There are more than 40,000 Irish registered, non-resident companies incorporated in the State. Many of these, it is accepted, are being operated for the benefit of people involved in fraud, money laundering and possibly drug dealing. Many of them, nobody knows how many, are located in the IFSC.

As a result of the controversy about these companies, amendments were introduced in the 1999 Finance Act requiring them to register with the Revenue Commissioners. However, the Minister, Deputy McCreevy, recently revealed some startling figures when he told the Dáil that of the almost 40,000 companies written to by the Revenue Commissioners, just 5,512 had made returns. A total of 24,095 failed to reply and another 9,389 letters were sent back to the Revenue Commissioners indicating that the addressee was unknown. This suggests that there is still a serious problem with these companies which needs to be addressed in a more vigorous way. We were aggrieved at how places such as the Cayman Islands, Jersey and the Isle of Man were used to facilitate tax evasion and to hide the unacceptable activities of some members of our business sector. We should ensure, therefore, that our territory is not used to hide illegality or criminality.

The provisions in the Bill requiring full disclosure of information by insurance companies is also welcome, if much delayed. My colleague, Deputy Rabbitte, was strongly critical of the Minister of State's decision last October to lift the cap on commissions that insurance companies can pay brokers without simultaneously introducing regulations to require the disclosure of commission levels to consumers. The delay in introducing regulations requiring disclosure of commission levels is hard to understand. These regulations were prepared by Deputy Rabbitte before he left the Department of Enterprise, Trade and Employment more than two and a half years ago and there is no reason for them not to be given effect by the current Minister.

Life assurance policies are, of their nature, complicated and often barely comprehensible documents for members of the public. It is essential that there be procedures in place to provide information in the simplest possible form on all details of hidden charges and extras, especially when the Consumers' Association reports some instances of commission of up to 60% being charged. The draft regulations prepared by Deputy Rabbitte when he was Minister of State with responsibility for the industry were designed to do this and to ensure that consumers would be aware of commission payments, especially in light of the negative impact these can have on values in the early years of policies.

The Minister of State has proclaimed in the past that his preferred disclosure regime might have been vulnerable to constitutional challenge. He did not provide the House with the basis for this conclusion. It allowed him to put most of the contemplated measures on hold pending the enactment of this legislation. It now appears that he intends to start the interminable consultation process again. None of this, however, prevented the Minister from lifting the cap on commission paid.

The need for disclosure of payments of commission to brokers was accepted by the industry as inevitable as long as three years ago. Unfortunately, since the Minister of State took office, Deputy Treacy has given the impression that he is a virtual prisoner of the brokers with the needs and entitlements of consumers taking second place. He now has the opportunity to show that this is not the case by ensuring that regulations with real teeth are introduced and there is no time lag between the enactment of the Bill and the introduction of the regulations.

I presume the disclosure regime will be extended beyond the commission issue and sales remuneration. I am anxious to hear the Minister's comments on this. Presumably protection only policies will be included in the disclosure regime given the success of the disclosure of these mat ters in relation to policies connected to buying a house, as required under the Consumer Credit Act, 1995.

Clearly, a regulatory regime for insurance intermediaries in which the consumer can have confidence is a major issue. The allocation of this power to the Central Bank under the provisions of the Investment Intermediaries Act is welcome. However, it is odd that the House is required to enact this legislation when neither Deputies nor the Central Bank know whether it will continue to be the financial regulator. It is unfortunate that considerable uncertainty has been generated by the continuing conflict between the Minister for Finance and the Tánaiste. The Labour Party cannot see how such a dispute is amenable to the usual fudge. There is no halfway house and we are being asked to process this Bill in a vacuum.

I look forward to the speedy passing of the Bill.

I wish to share my time with Deputy Fleming.

Is that agreed? Agreed.

This Bill is divided into three parts but contains two central elements. First, it introduces a stricter means of regulating insurance intermediaries, namely those companies which seek to provide insurance services to customers. The Bill will also include investment business firms. Second, the legislation introduces a more stringent system of consumer protection to protect people who use the services of insurance intermediaries. This is of paramount importance.

For too long consumers have not been given proper protection with regard to the products they purchase and the services they use. For most of the last century the principle of caveat emptor was the normal yardstick for consumers. “Let the buyer beware” more or less ensured that the onus of responsibility for defective products or the provision of negligent services was on the customer who purchased those products or used those services. While a common law of negligence was built up in Irish courts during that time, few statutes providing for consumer protection were enacted. In fact, it was the early 1980s and 1990s before legislation was enacted with the central theme of consumer protection.

Much of this legislation, while supported by the political parties, was inspired by the EU. An independent directorate dealing with consumer protection was set up within the European Commission. European Union treaties began to give the Union more powers to bring forward legislation in the consumer affairs area. Under the Amsterdam Treaty the EU has the power to bring forward legislation in the public health area, with particular emphasis on protecting human health. Members will agree that the new EU Commissioner for food safety and consumer health, Mr. David Byrne, has mastered his brief and is introducing many measures which will protect and enhance consumers' rights in Europe. A new European food safety authority will be established, while widespread information campaigns on the introduction of the new euro currency are taking place across Europe. It is in the spirit of all these changes that the Government has introduced this Bill.

The primary purpose of the Bill is to provide for the allocation of responsibility for the authorisation and supervision of insurance intermediaries to the Central Bank. This power is available to the Central Bank under the Investment Intermediaries Act, 1995. Provision for the regulation of insurance intermediaries was first introduced into law by means by the Insurance Act, 1989. This provided for a relatively simple system of self regulation by the insurance industry, but it did not prove sufficient and is considered inappropriate to an area of such fundamental importance to consumer welfare. The Investment Intermediaries Act, 1995, introduced detailed procedures for the regulation of investment intermediaries with regulatory responsibility allocated to the Central Bank and to the Minster for Enterprise, Trade and Employment. The extensive powers available to the Central Bank under the Act are more comprehensive and are better suited to the task of regulating insurance intermediaries than the minimalist legislation set out in the Insurance Act, 1989. In addition, there has been an increasing overlap between the activities of insurance intermediaries and investment intermediaries with the creation of more complex financial instruments, many of which straddle both activities.

Under the Investment Intermediaries Act, 1995, an investment business firm must be authorised to operate in this State by a competent authority, in this case the Central Bank. Under EU legislation, an investment business firm may operate in the State where it has been authorised by the appropriate competent authority in another EU member state. The Bill amends definitions and individual sections of the 1995 Act to provide for the application of the Investment Intermediaries Act to this legislation. As a result of these changes, an insurance intermediary will come within the definition of an investment business firm, thus providing the necessary linkage between insurance intermediaries and the 1995 Act. This allocated regulatory responsibility for insurance intermediaries to the Central Bank.

There is currently a lack of transparency and an information deficit associated with the sale of insurance products in Ireland. The Bill enables the Government to introduce information requirements additional to existing measures at EU level. A strong legal basis is required for this since existing insurance and consumer protection legislation has proved deficient. The objective of introducing such legislation is to enhance and strengthen consumer disclosure measures, to procure an end to over-complication in the representation of products and to increase competition while maintaining a high level of consumer protection.

The mis-selling of products must also be addressed and greater transparency with regard to charges, expenses and prices for insurance products must be put in place. It is also proposed to make use of powers provided in the Bill to make disclosure regulations for life assurance products as soon as possible after the enactment of the legislation.

The issue of strengthening the legislation for reinsurance companies is dealt with in Part II, section 6. The Government will be able at a future date to introduce a statutory system of authorisation and supervision of reinsurance companies if such actions are required. The main justification for these measures is to protect the reputation of the Irish financial services sector. At present an informal system of authorisation and reinsurance companies operate. While this has worked satisfactorily to date, it is considered necessary to make provision for a more formal regime which could be introduced, if necessary at short notice.

The proposal to proceed in this manner has come about after extensive discussions with insurance representative bodies, who have indicated their broad support for such measures. It must be noted that a central reason for such legislation is to build consumer confidence. I would be disappointed if the insurance companies in Ireland were not satisfied with it because it is in their interests as much as consumers.

The task of considering the most suitable regime for overseeing reinsurance is likely to fall to the new single financial regulator, which will operate under the aegis of the Department of Finance. These new powers are far reaching in their implications. However, if the important provisions of this legislation are to be enforced a tough enforcement regime must be in operation to guarantee the implementation of the legislation in its entirety.

I welcome the opportunity to speak on this important and long overdue Bill. Its purpose is to allocate regulatory responsibility for insurance intermediaries to the Central Bank and to utilise the regulatory powers available to the Central Bank under the Investment Intermediaries Act, 1995. The Bill also enables the Minister to make disclosure regulations to require insurance undertakings and intermediaries to make relevant information of a specified nature available to insurance companies. It also strengthens the existing system of notification of reinsurance undertakings to enable the Minister to make regulation for their authorisation and supervision. The Bill also updates the provisions for offences and penalties and enhances the powers of authorised officers for the purpose of the insurance Acts and regulations.

The Bill has been introduced in response to the increasing complexity of Irish financial activities. Over the years there has been an understandable blurring of the margins between the insurance and investment industries. Many years ago the world of financial services was much more simple, but over the decades, and especially in recent times, it has become more complex. As a result many operators are crossing into areas that were traditionally not their domain. People now cover a much greater range of activities and in view of this, it is important that the proper regulatory framework is in place.

This area came to my attention in the early to middle 1980s when I took out a mortgage to pay for my house. At that time endowment mortgages had become very fashionable. In the past ten to 15 years people have begun to question the value of them, but I recall that as a young person it was hard to resist the claims of people in the industry who said the new mortgage product, requiring an investment on a monthly basis which allowed for tax relief on the life assurance aspect, would enable investors to, in all probability, build up a capital fund two and three times in excess of the original sum borrowed. This would enable the borrower to clear the original capital at the end of the mortgage period and have a substantial nest-egg for later life.

Unfortunately, that was not the experience of most people because the endowment mortgages were based on wild assumptions about growth in life assurance policies and stock exchange shares and investment returns of the order of 8%, 9% and 10% were envisaged. It was not prudent and I regret legislation was not in place then to protect the members of the public, many of whom suffered badly from the mad rush into endowment policies. Recently, people have moved back to fixed rate and variable policies. It has been a learning experience, all at the expense of the consumer.

When a new policy is issued which is presented as a great opportunity for the customer, I advise people to ask why is there is new product on the market. The only reason a company puts a new product on the market is to make additional money. It does not do so for the good of the consumer or if the product is a loss-maker. That is the nature of business and, as my colleague, Deputy Collins, said, the traditional approach to these matters is caveat emptor, let the purchaser beware. Unfortunately, the purchaser is not always as well informed as the person selling the product, which is why it is more difficult for them. I am pleased new regulations will be introduced to help the general public understand more clearly and transparently the products on offer, the commission available and what they will receive and that the small print which might have tripped them up in the past will be more transparent.

The insurance industry is a massive one worth billions of pounds per annum. The scale is unbelievable. Some 10,500 employees are directly employed in the system with 6,500 people acting as agents, brokers or tied agents. The scale of activity is phenomenal. Given that scale, it is important we have good strong regulations. Some 64% of the insurance business is life insurance and 34% is non-life. Of the life insurance business, 50% is dealt with directly by brokers and 24% by agents. The balance is dealt with primarily by the companies who issue the policies through their own direct sales staff. Some 70% of the non-life business is handled by intermediaries. The largest part of this sector is motor insurance which accounts for 55% of the non-life area. The importance of this area cannot be understated and it is significant.

We can all recall when we had to debate special legislation dealing with a major problem in the largest car insurer in the country, PMPA. The Dáil had to respond on that occasion when faced with a difficulty in the marketplace. There was also the fiasco a number of years ago of the Insurance Corporation of Ireland. I hope this legislation will ensure such situations never happen again and that the insured public will not be put under serious threat.

The car insurance industry is unique. We are fortunate it is not State-run or semi-State-run and that it is run by private companies. It is one of the few areas in society where there is a legal requirement for people to take out an insurance policy from a private company. No other sector in society has such legislation in place forcing the public to do business with people in private companies. There is nothing wrong with that. It is just that it is unique. Since legislation forces people to take out car insurance, which is correct, we must also ensure the intermediaries who sell these policies are properly licensed and regulated.

The legislation is welcome and long overdue. Given the scale of activity, it is something which will have an impact on every household in Ireland. Even though most people would view the Bill as technical, it has important ramifications. The new single regulatory authority in the financial services sector will also be put in place soon and this legislation will be within the remit of that authority. It is a measure of the importance and seriousness of this issue that we are introducing legislation at this stage and not letting it wait until after the authority is established. It is essential it be done now. No doubt it will be revisited in light of the establishment of the authority.

The Bill will clearly outline and make transparent for consumers the commission rates earned by brokers, agents and tied agents, and it will make it much more difficult for people to churn policies. There is nothing more distressing for a person than to pay into a life insurance policy for two, three or four years and, if they change employment or leave it and cannot take the policy with them, to have it valued and find that it is worth less than what they contributed due to the heavy commission rates front-loaded on the policy. It is important people are fully aware of this when they take out policies and the legislation will be of major assistance in that regard.

The life insurance policy sector is very important and not just for the private sector. As an example of how importantly it is treated by the Government, before Christmas we enacted legislation called the Temporary Holding Fund for Superannuation Liabilities Bill to allow the Government to invest £4 billion to £5 billion in a superannuation fund to fund pensions for the future, both for social welfare recipients and those in the employment of the State, either in the civil or public service. Their pensions must be paid when they retire and, rather than it being paid from the Exchequer on an annual basis, it is more prudent for the State to invest in such a fund to help fund State and social welfare pensions. To an extent, the State through that legislation mirrored what people have done privately. The National Treasury Management Agency will handle that fund and it is best equipped to do so. I am sure it will manage it excellently as it has managed the national debt.

It is also important to have legislation covering this area because life insurance policies must exist for many years. It is not an ordinary retail trade situation where a person buys a product and, if the company goes bust in five or ten years' time, it does not matter to him or her. People who invest money in a life insurance company are in it for the long haul and they want the confidence and assurance that the companies with which they deal are also there for the long haul and will be around to pay the pensions and life insurance policies later in their lives. People need that assurance.

I welcome the legislation. If one considers that most households have either life, car, house and contents, health or mortgage protection insurance policies, one begins to see the scale of the insurance industry, so the legislation we are debating will have a major impact on all households in the country. When it is passed, we will be better for it.

I wish to share my time with Deputy Neville.

Is that agreed? Agreed.

I welcome the fact we are discussing this legislation. It is important because it introduces regulatory structures for the insurance industry. It will simplify the terms of insurance policies for the consumer. We all know how our eyes glaze over when we are handed insurance policies and the writing becomes smaller as each page is turned. In such circumstances, consumers are less willing to read the small print. Nonetheless, it is important they are protected whenever they wish to buy a product. The legislation will help ensure there is no mis-selling or churning of insurance policies. Many of us were scandalised when we heard that this practice was engaged in by one of the major insurance companies. Most of us only heard the word "churning" referred to when a person was making butter. Suddenly we had a new word in our vocabulary.

This is only half a Bill and I hope the Minister of State, in reply, will tell us when he will bring in legislation to cover the rest of the insurance industry. The regulations he proposes to introduce arising out of this legislation do not cover the non-life area and it is important he tells us when he will finish the work on this issue. It is a pity that when the Minister of State took office he spent a number of Question Times telling us he was going to introduce disclosure regulations. I think his aim was to do it by September 1997, but certainly by September 1998.

That would not have been possible as I was not appointed until October 1997.

I think the change of Government took place in July 1997.

I was not appointed until October.

Perhaps the Minister of State was not appointed until October. They were certainly to be introduced by September 1998. There was no question of legislation being needed for the regulations. However, wisdom prevailed somewhere in the Department. Many people probably pointed out to the Minister of State that he needed legislation to introduce the regulations. That is correct because these regulations need to be underpinned by legislation. Deputy Upton was right to raise the issue of why the Minister of State had not introduced them earlier. However, he will be forced to introduce the regulations under this legislation.

Is the Minister aware of the recent statement by the Consumers' Association of Ireland that commission on pure protection products, that is, term life and critical illness policies, should not be subject to disclosure? The Minister should revisit this area before he introduces the regulations. It is not relevant to have disclosure for policies with no endowment elements or no payment, other than if the person dies. All sectors of the industry are making this point to the Minister of State and, as I said, the Consumers' Association of Ireland recently stated that regulations are not needed in that area.

The thrust of this legislation must be to simplify the whole insurance industry for the consumer and to underpin the people who are working validly and legitimately in this area, particularly the 50% of business contracted by independent brokers. They need this legislation to underpin what they are doing and to prevent cowboys entering the industry and undermining its good name.

I want to stress again some figures which were given by my colleague, Deputy Perry, but which may have gone unnoticed. Only 52% of public and private sector employees have pension schemes. Only 27% of self-employed people have any pension provision. Only 12% of those in the agricultural sector have any pension provision. Some 40% of males and 48% of females have no provision made for life cover. The average life cover is less than £50,000, which is not enough these days.

I am frightened by the number of people in society who have no life cover. This places a huge burden on their families and the social welfare system and brings about great hardship. I am particularly concerned about the 48% of females who have no life cover because an increasing number of women are the sole breadwinners for their families. Many single parent families are headed up by women, whether through widowhood, separation, desertion or having children outside marriage.

I hope the Minister will not do anything that would discourage people from taking out life cover and pension cover. People must be encouraged to take out cover. That is not a plea for any particular sector of the industry but a plea for the consumer. Many people need to be educated about the need to make provision for their retirements or in case they develop ill health or die and leave dependants. The emphasis in any insurance legislation must be on the type of product that is available, that it is a good product for the consumer and that consumers can see what they are buying, the value they are getting and the commission being collected.

Many issues have been raised with me and others about some of the flaws in the legislation. Who will pay for the implementation of this new regulation system? Will it be the consumer, or will the Minister be able to ensure the consumer does not end up carrying the can? This morning I saw a sign in a hairdressing salon in my constituency which stated the salon regretted it had to increase the cost of all its services to pay the extra wage bill because of the minimum wage. I have not had time to investigate that. However, I had to pay an extra £2.50 charge for the hair set I got this morning.

It is nice.

Thank you. Every client has to pay an extra £2.50. I do not deny the staff of that or any other hairdressing salon the extra money needed to bring them up to the minimum wage – it is a disgrace they were below it. However, I wonder if the Minister was aware this would happen.

This legislation must ensure a level playing field. I have great concerns about the element of the legislation that will allow group schemes to be excluded if they deal with policies of more than three people. All the small brokers will suffer as a result of this because they almost always provide pension schemes for very small companies with one or two staff. The Minister has excluded the big group life assurance companies. Pension and permanent health policies will be excluded if more than three people are involved.

Will the Minister confirm that he will re-examine the new section 43E inserted by section 7, which deals with where the client has previously cancelled a policy about which the sale person in the new case knows nothing. In such cases, the replacement policy should be excluded from the anti-churning provisions. It is possible a person might not know another person's policy had been cancelled. That person would then be guilty of an offence. The Minister should carefully consider some alternative wording to protect people who sell insurance policies not knowing they are assisting in a wrongful selling.

The new section 43B imposes an obligation on life assurance companies and intermediaries to provide information before the conclusion of a policy. At present, some information must be disclosed under the 1994 life assurance framework regulations. Since this is generally provided at the same time as the cooling off notice, it is important that this provision comes into force at the same time as section 43E. I know this point has been made to the Minister of State's Department by the Insurance Federation of Ireland. I would like him to confirm that he will reconsider it.

It is also important that the new section 43D is as specific as possible. An insurance agent will have to disclose the commission on the policy being purchased by the customer. The looseness of the language in section 43D appears to imply that the agent has to give every single bit of information about the distribution, conclusion and issue of policies. The words "marketing, sale, distribution" should probably be deleted. We can discuss this in further detail on Committee Stage.

Why has the Minister decided in section 27 to exclude policies taken out through travel agents? Why should they not have to disclose their commission? Sections 9 and 10 refer to the new powers for the authorised officers. The Minister should look carefully at these sections to make sure they are as close as possible to the same sections in the Companies Act so that there will not be a discrepancy between the authorised officer's powers under that Act and those in the Insurance Bill.

I welcome the Bill but we will be looking at a number of sections very closely on Committee Stage.

I, too, welcome the Bill subject to the difficulties outlined by Deputy Owen and Deputy Perry being overcome. While there is some need for improvement, the Bill's objective is good in that it seeks to protect the customer.

In his speech to the House on 2 March, the Minister of State said the Bill will "lead to greater competition on the market, thus reducing the price of insurance". That is a very important issue which should be addressed. I have repeatedly spoken about another way the price of insurance could be reduced, which is by tackling the compensation culture. Over the past ten years we have been asking various Ministers to examine the difficulties experienced in the insurance industry, including the cost to those who pay insurance premiums and the scandals surrounding the level of claims and the compensation that is paid.

Those of us who are involved in local government know about the level of claims being made. It is often suggested that 20% of such claims are spurious but I would say the real number far exceeds that figure. People do not take responsibility any more for their own safety and do not accept blame when they have been irresponsible. People try to place the blame elsewhere, but they should accept responsibility for their actions.

The Law Reform Commission should prepare a detailed report on how this issue can be tackled. Ireland is one of the most litigious countries in Europe. The compensation culture is like a cancer eating into our society and it almost borders on the immoral. The State must move quickly to halt the slide down a slippery slope to where all commercial and service industry will grind to a halt. We are less competitive in industry and commerce than our partners in Europe because of the level of payment of compensation and the consequential increase in insurance premiums.

Some time ago, IBEC calculated that if we had the same level of insurance payments in the area of employers' liability as other countries, over a four year period some 10,000 jobs would be created because of the improved level of efficiency. We are uncompetitive in many areas, especially in manufacturing where we are in competition with our European partners, because of the level of claims taken against employers.

Young people cannot obtain motor insurance, but why must insurance premiums be so high for them? They are many times higher than in the UK or elsewhere in the EU because the level of compensation payments are way ahead of that of our continental partners.

There is also the practice of insurance companies coming to agreements. They do so because claimants will settle for less rather than going to court, and this has been proven statistically. However, it creates a situation where people who make spurious claims do not even have to take the stand to give their side of the story. An agreement is reached on the steps of the court and they go away laughing.

The system acts against the best interests of the genuine claimant who may have to wait many years for a resolution of his or her claim, with its consequential distress and uncertainty about the level of compensation. This discourages rehabilitation and a return to work. People are advised, if they have a claim against their employer, to delay returning to work until their claim is settled. This area of the courts is clogged with claims. People who are fit to return to work are advised in the interests of their claim not to do so. That is not in the interests of the claimant, the employer, industry and commerce, or the State.

Insurance costs are creating complications for employers, businesses, motorists, public authorities, and voluntary and sporting organisations. No area has been spared the paralysis which has accompanied the escalation in litigation. For example, school teachers can no longer send a student to the nearest shop for a message. Open season has been declared on public houses, clubs, hotels and supermarkets by people who fall down in such premises. Once a person falls in any premises, the first thing to enter their minds is to make a claim. It is regarded as humorous and people joke about it, but it is a very serious matter. The compensation culture is pervasive and is on its way towards destroying ordinary decent people's enjoyment of life.

I am not suggesting that anyone should be denied his or her legitimate and constitutional right to compensation for genuine personal injury claims. However, the constant and automatic reaction of a substantial number of people is to lodge a claim with a solicitor if they suffer the most trivial injury and, occasionally, when they do not suffer any injury at all. It is almost becoming the norm.

I will deal briefly with claims against local authorities. A recent examination of the variety of claims lodged against local authorities is interesting. Claims are being lodged for every conceivable situation, including falling on roadways, footpaths and in playgrounds, falling from bicycles and motorcycles, driving into potholes, and for injuries caused by colliding with litter bins and when slates fall from public buildings.

One of the major problems encountered, particularly by Irish Public Bodies Mutual Insurances Limited, in seeking to defend public authorities is that many claims are not made for several months or even years after the date of the alleged accident. This can make it impossible for a local authority to investigate fully the circumstances of the alleged accident.

An individual who alleges he sustained personal injuries as the result of falling into a pothole on a public road, need not submit his claim until two years and 364 days after the alleged incident. By this time the pothole has been filled in, the local authority has forgotten about it and was probably unaware that an incident had ever occurred at the location. There is no hope of seeking witnesses, presenting a cogent defence or disproving the claim.

The Minister and the Government should examine this serious situation. I have avoided mentioning litigation against the Department of Defence because this matter has been discussed at length in the House. I would draw the Minister's attention, however, to what has happened with the Army deafness claims, which represent another serious aspect of the same problem. The Minister must examine this area because we are compounding the difficulty. It seems to be open season for claims. We were told it could not be tackled before in the case of owner occupiers, but it was done under the terms of the Occupiers Liability Act. Many landowners were very happy with the effective way in which that problem was dealt with. This issue should be tackled in a similar fashion and with similar vigour.

I appreciate the various contributions that have been made to this debate by many Deputies. I thank them for raising the issues which they consider give cause for concern. Several of the proposals which have been made are such that I will need to reflect further on their implications before coming to a final decision regarding their inclusion in this legislation.

Since its publication I am pleased to say there has been a broad welcome for the Bill from all quarters, including in the House. As might be expected, however, not all the Bill's provisions have met with universal acclaim. In particular, reservations have been expressed by some sections of the insurance industry on a number of our proposals to introduce disclosure requirements and the manner in which disclosure will be made.

These proposals have come about as a result of a long-standing failure within the insurance industry as a whole to provide adequate comprehensible information to their many clients. In addition, this unsatisfactory situation left many vulnerable people at the mercy of unscrupulous individuals who engaged in the mis-selling and churning scandals that have come to light in recent years. We are determined that insurance consumers will be provided with sufficient information to enable them to make rational and informed choices about their insurance requirements and that the resulting competition in the marketplace will encourage the promotion of better products at a lower cost. In this regard I am indebted to the Society of Actuaries in Ireland for its assistance with the manner of presentation of the relevant facts and figures for insurance consumers in a simple and understandable manner which will form an integral part of the regulations to be made under this legislation.

I am encouraged that as a result of the publicity surrounding the preparation of this Bill, a number of undertakings have already begun to take the initiative to improve the level and quality of information which they provide to their customers. I welcome this trend and I would like to see other undertakings follow suit even in advance of the new legislation coming into force. The insurance industry, which is a large employer and is an essential element of Ireland's social fabric can only benefit from such developments.

Concerns were expressed about the restrictions which this Bill may put on intermediaries dealing with people who do not have bank accounts. We believe that many of these concerns are exaggerated and perhaps misplaced. First, it will be open to any insurance intermediary who wishes to accept cash from clients to apply to the supervisory authority for authorisation to do so. On receiving authorisation he or she will then be entitled to accept cash or other negotiable instruments which should be lodged to what is known as a section 52 account under the Investment Intermediaries Act, 1995. The findings of a recent survey by the Irish Banking Information Service revealed that eight out of ten of the adult population who were over 18 years of age in Ireland hold deposit accounts, with seven out of ten adults holding current accounts in financial institutions. Given that many dependent teenagers have no need for such accounts and that a large number of couples hold a single or joint account, these figures would suggest that the number of people in this State who have cause to take out insurance policies but who do not hold current accounts is quite small indeed.

It also gives the banks a great opportunity to know who is buying insurance and where to turn in the market.

I agree but the insurance industry is complaining that it needs current accounts and I am saying that they are already there. There is no need to panic.

The realities of modern life mean that it is becoming increasingly difficult to administer the affairs of any household without the convenience of access to a bank or building society account of any type. Reference was also made to alleged sharp practice by the banks involving interference with customers, to which Deputy Owen referred, who are lodging lump sum drafts for clearance in advance of doing business with their insurance intermediary.

Certain banks have been accused in the past of delaying the implementation of instructions from their customers as part of a tactic to influence them in their choice of insurance intermediary. The Central Bank took a very serious view of this disgraceful practice and issued written instructions to the banks to address this problem. These instructions require that all valid payment instruments must be processed on receipt and without recourse to the customer for the purpose of offering alternative services. Neither are banks permitted to offer personal information regarding a customer to any non-banking subsidiary or affiliate for marketing purposes without the prior consent of the individual customer concerned.

However, the insurance industry operates in a free and competitive marketplace and the banks are free to promote the advantages as they see them of doing business with their insurance agents. I wish to achieve an undertaking from the major banks that they will not abuse their dominant positions in banking to interfere unfairly in existing client intermediary arrangements. Failure to achieve such an undertaking will leave me with little option but to consider extending the regulations to cover the excesses of the banks as a whole in this regard

Do it with this legislation.

Deputy Perry expressed concerns about the extension of the powers available to authorised officers provided under this Bill. I assure the Deputy on this issue. The amended powers for authorised officers proposed under this Insurance Bill are almost identical to those available to authorised officers who are appointed under the Investment Intermediaries Act, 1995. This is in line with our intention to create a level playing field for the regulation of the investment and insurance industries.

It is not the same as the Companies Acts.

It is a different Bill.

Yes, I know but it is important.

Deputy Perry referred to the inclusion of travel agents and tour operators and Deputy Owen made a similar reference, and possibly Deputy Upton as well. I am currently examining the situation concerning travel agents and tour operators under the 1989 Act. Our officials are consulting with their counterparts in the Department of Public Enterprise which has responsibility for the travel industry. When I was in the Department of Transport, I had political responsibility for that area. I am also examining section 37 of the 1995 Act to which Deputy Owen and Deputy Perry also referred.

Deputy Upton referred to delays in establishing a single regulatory authority. This is of the utmost importance to the Government and it is essential that all the implications of the various options available to the Government for the restructuring of the single regulatory authority are carefully considered before final action is taken. The Minister for Finance and the Tánaiste are currently engaged in consultations with a view to submitting a joint memorandum to the Government on this issue at the earliest opportunity. The priority of the Government will be to ensure that equal weighting is given to consumer interests and prudential supervision. Deputy Upton also insinuated on behalf of Deputy Rabbitte that I delayed making disclosure regulations, but nothing could be further from the truth.

Do not mind him, he is always making allegations.

In response to Deputy Upton's comments on behalf of Deputy Rabbitte, legal advice obtained by us indicated that the regulations prepared by our officials when Deputy Rabbitte was Minister would be likely to face legal challenge if they were made under the consumer protection legislation Deputy Rabbitte had proposed and with which he was pushing me to proceed. It was necessary to prepare new provisions in our insurance legislation to facilitate the making of the disclosure regulations and both the Attorney General and the parliamentary draftsman indicated in their replies to us that it was quite clear that that would happen.

It took the Minister of State a while to obtain that advice.

I inherited a situation already there. I studied it in great detail having taken up office on 9 October 1997 and I believe in festina lente. It is better to make haste slowly and get it right than rush headlong over the cliff and leave unfortunate consumers without adequate protection.

The Minister of State told us that legislation was not needed. Does he want me to give him the quote? He was a latecomer.

I do not think so. Deputy Owen talked about the disclosure of pure protection, policies and she also referred to the Consumers Association of Ireland's submission. I had other submissions from the same organisation earlier which were diametrically different. The submission of the Consumers' Association of Ireland recommended that the Minister should retain the powers in the legislation to require disclosures of pure protection policies in case it should be required at a later stage. The disclosure of pure protection policies will be addressed in the disclosure regulations. It will be undesirable not to retain provision for disclosure of all policies in the primary legislation. Otherwise we would have one hand tied behind our back at all times.

Deputy Owen wants to know who will pay for the regulation. I am pleased that the Minimum Wage Bill has had an immediate impact because it is important that goals we set ourselves are transferred to the workers around the country and that they are receiving the minimum wage. The Central Bank has indicated that it will be in a position to undertake the regulation of insurance intermediaries from within its existing resources. This issue may be addressed again in the context of the single financial regulator.

The Minister of State missed my point. The consumer is paying the minimum wage, not the insurance companies.

I appreciate that fully. I understood the Deputy's point clearly. I am delighted it is being passed on very quickly. Deputy Owen also referred to an intermediary unknowingly assisting and churning. The disclosure regulations will be quite specific on churning. This Bill is only providing the enabling provisions. Great care will be taken in drafting the regulations to ensure that an intermediary will not unknowingly break the law.

Deputy Owen also talked about the powers of authorised officers as opposed to companies legislation – that was referred to by Deputy Perry. There is no necessity for the powers of authorised officers to be aligned to the powers available under the company law. We are talking about two separate systems of operation. We established our authorised officers very quickly as a result of churning and within hours we had tremendous information available to us. Within an hour and a half the chief executives of the management team of the relevant company were with me and our team did a wonderful job within 48 hours in getting all the information available because we had no problem in gaining co-operation from the company. Now we have new legislation in position which makes it mandatory on the company to co-operate irrespective of the situation. I am quite confident that matter has been adequately dealt with.

A number of Deputies referred to concerns in the insurance industry about the disclosure regulations relating to insurance business. I ask Members not to confuse the legislation we are discussing with the draft regulations which will be required to be effected as disclosure provisions of this Bill. I ask Members not to confuse the legislation being debated today with the draft regulations which will be required to give effect to the disclosure provisions of this Bill. These draft regulations were made available to interested parties some time ago as part of the consultation process, but I stress that they are not the finished product. It is my responsibility to ensure that the primary legislation before the House is framed in a manner that will empower the Minister of the day to make whatever regulations are considered necessary to provide a practicable level of transparency for all consumers in relation to insurance products which are on the market both now and in the future.

We have been in consultation on this issue since autumn 1997. I have addressed and met the industry. Nobody is in any doubt as to what we want to achieve, so I do not foresee any major difficulty in ensuring a balance in what is required and in what will be implemented in the interests of the consumer and the industry. Since the Bill was published last December my officials and I have continued to consult the insurance industry, the Central Bank and other interested parties about the content of the Bill. A number of issues have been identified as arising from these consultations which will form the basis for a series of Government amendments I propose to move on Committee Stage. I am satisfied that acceptance of these amendments will benefit the overall quality and effectiveness of the Bill.

I record my appreciation of the insurance industry as a whole for the constructive and co-operative manner in which it has approached the development of this Bill. As a group it recognised the need for an improved regulatory regime and recognised other shortcomings in the industry regarding consumer information and protection. As a result of this co-ordinated approach, the legislation will enhance the standing of the insurance industry in the eyes of the public and help to repair a reputation that has been tarnished by a small number of devious operators in recent years. I am confident the standards and obligations imposed by this legislation will not constitute any hardship either for insurance undertakings or for intermediaries who are committed to the future success of their business and the industry in general.

I thank all Members for their sincere, detailed, positive and comprehensive contributions. I look forward to working with them on Committee Stage, where we will do our best to have the best legislation in place in the interests of consumers.

Question put and agreed to.
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