I am keenly aware of the concerns expressed by the tourism industry in relation to the impact that the continuing uncertainty in relation to Iraq is having on booking patterns. Whereas indications for business in the first quarter of 2003 look good, it seems apparent from reports from the industry that there has been a considerable softening in bookings for the period after March, most notably from the United States.
This is a time for cool heads and measured responses. The key to tackling the situation is to closely monitor evolving consumer reactions in key marketplaces and to develop appropriate and balanced responses, in particular in the area of marketing and promotion.
My officials and I have met the chief executives of the tourism State agencies to ensure that a robust contingency plan is in place to respond to the impact of any outbreak in hostilities. My objective is to be proactive and to support the industry in whatever way I can in dealing with the emerging situation. The contingency plan has three central tenets: establishing a communications network to gather market based intelligence on actual events and their impact on consumer behaviour and confidence; evaluating this intelligence and altering our tourism marketing campaigns and programmes as necessary; and putting in place an industry response group to monitor events and actions as a central pivot to maintaining excellent communications with the tourism industry in Ireland and overseas.
An internal response team is meeting within Tourism Ireland Limited on a weekly basis to analyse the most current information available from the markets, utilising its global office network located in 19 countries worldwide. The objective will be to identify the best prospects available to us and to review our marketing messages, mediums and programmes to ensure that they suit the changed environment.
Although remedial action would be premature at this point, this may eventually entail shifting focus from marketing Ireland as a destination towards the use of tactical marketing, working in tandem with the industry to promote specific products and services and focusing on territories closer to home. The domestic marketing campaign and niche marketing activities programmed by Bord Fáilte will also be adjusted as necessary. A tourism industry response group, operating under the auspices of the tourism marketing partnership, will be convened and will meet as often as necessary to review the situation and the implications for marketing activities.
Additional informationThe marketing programme for 2003 was devised by Tourism Ireland and Bord Fáilte against a background of political and economic uncertainty. It is flexible and highly responsive to emerging market developments. To financially underpin the marketing programme I have secured an additional €5 million for the tourism marketing fund in my Department's Estimates for 2003. This brings the Exchequer investment in frontline marketing activities to €48 million, part of which can be specifically earmarked to cater for measures to deal with a possible Gulf conflict.
Both policy makers and tourism practitioners have learned a great deal from the experiences of foot and mouth disease and the events of 11 September. The tourism sector in Ireland is a mature and resilient industry which has a proven capacity to deal with external shocks. The major difference between the previous two crises and the Iraqi situation is that the industry has had good notice.
No one can predict with confidence how the current situation will unfold or how long it will take to resolve. We are however, forewarned and I am confident that the tourism agencies and the industry are well placed to implement whatever contingency plans are necessary to deal with the difficulties and challenges that lie ahead.