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JOINT COMMITTEE ON SOCIAL PROTECTION debate -
Wednesday, 19 Jan 2011

Pension Issues: Discussion

We are joined by Mr. George O'Sullivan to discuss pension selling practices and by the Irish Brokers Association to discuss a proposal - pensions to power prosperity. I propose to give one hour to Mr. O'Sullivan and one hour to the Irish Brokers Association. Is that agreed? Agreed. I welcome Mr. O'Sullivan and the delegation comprising Mr. Donnchadh O'Riordain and Ms Maureen Quinn. The format of our meeting will be a brief presentation followed by a question and answer session.

Members are reminded of the long-standing parliamentary practice to the effect that members should not comment on, criticise or make charges against a person outside the Houses, or an official, either by name or in such a way as to make him or her identifiable. By virtue of section 17(2)(l) of the Defamation Act 2009, witnesses are protected by absolute privilege in respect of their evidence to this committee. If you are directed by the committee to cease giving evidence in relation to a particular matter and you continue to so do, you are entitled thereafter only to a qualified privilege in respect of their evidence. You are directed that only evidence connected with the subject matter of these proceedings is to be given and you are asked to respect the parliamentary practice to the effect that, where possible, you should not criticise nor make charges against any person or persons or entity by name or in such a way as to make him or her identifiable.

I ask Mr. O'Sullivan to commence his presentation.

Mr. George O’Sullivan

A Cathaoirligh, Teachtaí Dála and Seanadóirí rather than read my presentation, which has been circulated, I will comment on some pages. I heard what the Chairman said about protocol. Our mission has been one of truth and transparency at all times in the public interest. We also want to respect the privileges of the House and what the Chairman read out about naming people. At the same time, we want to tell the story. Can I refer to people in terms of the officerships they hold? I may have a difficulty telling the story if they are total strangers.

Mr. George O’Sullivan

All we are trying to say on page 1 is that we have been at this for almost nine years. Our background is that we are teachers with expertise in the area. Mr. O'Riordain and I are the two specialists. Mr. O'Riordan is a former school headmaster and knows every regulation about pensions. I am a financial analyst. I have done a lot of work for the Government and sat on boards. When I retired he brought me into this group in the Teachers Union of Ireland which was running a pension information service and a helpline.

My job was to do comparisons between the two main choices public servants have when they want to buy gaps in service. The two options were the superannuation scheme where one can buy this notional service and the other was the AVCs, a well-known recognised commercial product. I have given members a history of AVCs but I will not go into that. AVCs were very necessary in the public service. They were really good for topping up a pension but from the point of view of hard value for cash if one was buying service, one would be better off to opt for the safe defined benefit Government option, which is one of the best in Europe. It provided for wage inflation after retirement but that is a little fuzzy now. It had all of these attributes and it was very safe.

If one was to look at the safe alternative, AVCs, one was talking about a safe return of 1% while operational costs, APR, were anything from 2% to 3%. If one wanted a safe return on one's pension investment, one would get about 1%. If one followed the Government way, one would get 8%, all guaranteed and safe. Our conclusion was that if it was based on service alone, one should be going for the public service option, but if one wanted other things such as to ensure one's spouse was looked after, it was different. Most importantly, one might not be able to afford to buy the full pension which was very dear - about €1 million for a lifetime pension and perhaps up to €500,000 with five, ten or 20 years missing but generally around the €100,000 mark. It is big money. If a person said he or she was ten years short but could afford to buy only seven, we would tell him or her to have the best of both worlds - go for seven years of the Government option and buy a three-year gratuity through the AVC instrument which is very flexible. They can go together side by side to the benefit of the employee or consumer.

In the 1980s the unions came to a commercial arrangement with some of those involved in the pension finance sector, under which they would put their brand on these AVCs. It was a good idea. They persuaded the Department of Finance to adopt the system and it was working. If we had been around and doing the figures at the time, we would have said it was great. We would be telling people to use an AVC to receive a top-up and avail of the Government option for a good, old-fashioned, solid defined benefit pension. The formula was simple, even if some of the calculations were complex. What went wrong was that when it was being set up, the Department of Finance did not want to get involved. It told the unions to run it like a sports club or something similar. It would offer them the deduction facility and they were to appoint the trustees and pick the companies to provide it. It stated it would prepare and sign the trust deeds. Only the employer can make pensions legitimate. Every public service employer signs the trust deeds; their names are at the bottom. The unions said that was great.

We were very active, as we are all past officers and some of us were founder members of the TUI. We were well used to this. However, I do not think a lot of research was done. The Department more or less gave a free hand to the people who had approached it. There were two major providers which I will not name for protocol reasons, but the story has been covered in the media, including "Prime Time", and has been a cover story in Business and Finance. If the committee asks me, I will name them. There were two major providers and the TUI was dealing with one of them. What seems to have happened in every public service union, almost without exception - there may be one or two exceptions - is that the union secretary decided that the union was not in that business and asked about trustees and the providers said, “Do not worry - we will find a trustee.” Trustees are expensive and the providers also offered to pay them. They told the unions they did not have to worry about it, that they should just put them in touch with their members and that is what happened. When the companies got in touch with the union members, not only did they begin to sell the AVC top-up options which we recommended and still recommend, but they also began to sell them in substitution for the Government option. What happened then was that 90% of public servants, for the purposes of bridging service gaps, were taking the safe 1% option instead of the safe 8% option. The “Prime Time” programme got this figure from the Department of Finance; it is a matter of public record. I have the transcripts which I can give to anybody. That was what emerged.

The theme of my talks was pension optimisation - how to get the best value for oneself and public servants out of the options available. I was putting up figures and telling people, for example, that if they spent £80,000 on an AVC choice for notional service, they would receive the equivalent of about £160,000 worth of value. Depending on the proportion of a person's salary involved, he or she would receive about £160,000 by way of the public service pension.

I thank Mr. O'Sullivan for his presentation. Can we take questions now?

Mr. George O’Sullivan

Yes.

On a point of clarification, does Mr. O'Sullivan consider he has covered most of what he wanted to talk about?

Mr. George O’Sullivan

I would just like to convey the main message. We went to our union and other unions and told them what was happening. They sent us to the trustees and we told them what was happening. Suddenly, Mr. O'Riordain, the secretary of the Retired Members Association, received a note saying that he had better get rid of this guy O'Sullivan because he was wrecking AVC sales. We have letters in which the trustee has written the words "damage to AVC sales".

I thank Mr. O'Sullivan, Mr. O'Riordain and Ms Quinn for their submission. I also thank the Chairman for facilitating the meeting. I am aware, having read background material, that the delegates have put in a tremendous effort for a number of years.

Mr. George O’Sullivan

Yes.

I would like to ask a couple of questions without going back over all of the detail. Mr. O'Sullivan may respond after a few others have made contributions. Who are the two main providers? Mr. O'Sullivan said he would tell us if we asked him.

Mr. George O’Sullivan

Is it all right for me to answer that question?

Mr. George O’Sullivan

One of them is the Marsh & McLennan Group, a multinational which has a number of subsidiaries in Ireland, including Mercer, a well known consultancy, and the Affinity service which sells AVC products. The other company is an Irish Life & Permanent subsidiary, the Cornmarket Group.

Strictly speaking, have these companies done anything illegal? Could they make the argument that they were trying to present their product in an attractive manner, which is a commercially acceptable practice?

Mr. O'Sullivan has been doing this for a long time. If such things are happening, why has he not made a breakthrough? Why has there not been a revolt by union members if they are being badly short-changed? Why have they not voted with their feet and left, or have many of them done so?

What is the solution to the problem about which Mr. O'Sullivan is telling us? How would he advise us? Does he believe we should bring in officials from the Department, representatives of the various companies and even the Minister to tell them about the abuse or illegal act - whichever it is - that is occurring and what should be done to rectify it? Have union members been apprised of Mr. O'Sullivan's concerns? If not, how can the difficulties be addressed?

We will take all of the questions together and Mr. O'Sullivan can then answer.

To be fair to the delegation, they are not public officials. On this occasion they should answer the questions asked. This gentleman will not be able to take all of the questions and I would prefer if he answered them as we went along.

Is that agreed? Agreed.

Mr. George O’Sullivan

I would prefer to take them one at a time. It is a very complex matter.

Mr. O'Sullivan can discuss it in detail with Deputy Timmins at a later date.

I would be quite happy if Mr. O'Sullivan could provide a concise answer. If, following a perusal of the transcript of these proceedings, he wished to provide a more detailed written response, I would also be happy to accept it.

Mr. George O’Sullivan

The question that is usually asked is: why is no one complaining? We are the only ones who are complaining. That is why it is extremely important for us to get our message across to members. What we have to say will stand up to scrutiny.

The main question asked was: why did it happen? The main reason is ignorance. I am not stating public servants are ignorant people. However, they are ignorant of the facts. When the alliance was established, the industry's approach was to place on it the brand of the unions - the TUI, the INTO, the ASTI and the INO - via the various AVC schemes. It was, therefore, a flagship service. Members must recall that AVCs were valuable, if properly selected. It was a flagship service and the unions included it in their members' diaries. However, from the 1990s on, our union excluded all references to notional services in members' diaries. If a person asked a question on how he or she should top up his or her pension, the answer provided was he or she should make AVCs. The unions were of the view that they were selling this product almost in opposition to that on offer within the public service. Our union motto refers to the best interests of members. What we are really saying is that once organisations had put their brands on the product, they suddenly appeared to forget about the best interests of their members. We are talking in this instance about the best interests of their flagship service.

We ran into brick walls in respect of the second matter to which I wish to refer. We were offering an information service - Mr. O'Riordain and one of his colleagues received gold medals for the work they had done on it. Ours was the only union providing a comprehensive service. When we complained to the trustees, they sent out an instruction, in the form of a five-page letter, to the general secretary of the union. I met one of the trustees and the question of test cases arose. I stated I had sent on six such cases and asked that he write to the people involved. He never did this. However, he did write a five-page letter to the general secretary of the union in which he basically stated I, George O'Sullivan, was not properly qualified or authorised. He indicated that the quality of my material was not good and that I was damaging AVC sales. He further stated the union "should have no more to do with this person". Prior to this, when the Department of Education and Skills was bringing out a new paper on pensions, we were dispatched to represent the union. In other words, the unions adopted a policy and, as a result, no union will allow us to speak to its members. This is because they are taking advice from their commercial partners which have stated, "We do not think it is a good idea to bring in these people."

In such circumstances, what is the likely solution?

Mr. George O’Sullivan

There are two aspects to the matter, the first of which relates to the point of view of public servants. I worked in the private sector for many years in which pension schemes were established and monitored. We met the companies which were running the schemes - one would have been the Marsh & McLennan Group - and they went through all of the relevant material with us. We ensured, via this process, that our employees were being fairly treated. It was not in our interests to be a party to anything under which our employees would lose out. One needs one's employees to be onside. If we are to get out of our current difficulties, we must ensure public servants are onside. We always say to employers they should look after their employees. The civil servants in the Department of Finance are responsible for making decisions in this area. We met them courtesy of arrangements made by the Taoiseach and informed them that their employees were losing out. Their answer was to the effect that they were protecting the public purse and that this issue was none of their business, rather it was a private matter. They also indicated that they had obtained an indemnity and that the public purse was protected. We asked about their employees and stated they were losing out.

Will Mr. O'Sullivan indicate what he perceives to be the solution in precise terms?

Mr. George O’Sullivan

We submitted a six-point solution to the Minister for Finance, from whom I received a letter, dated last October, in which he states he was examining the matter. We managed to encourage the Minister for Enterprise, Trade and Innovation, Deputy Batt O'Keeffe, with whom I worked as a teacher, to intervene. We are awaiting a reply from the Minister for Finance on whether he will - this is outlined at the end of the document we submitted - assume responsibility for the administration of AVCs, as recommended by the Commission on Public Service Pensions in 2001. That is the first solution.

The second solution involves what we term "interaction" with those involved in the industry. Yesterday we met the three relevant officials from Mr. Elderfield's office. That was the first time in nine years we have met them. As I informed the newspapers, our hats are off to Mr. Elderfield. One of the Deputies present previously worked as a teacher and I am aware that many of the other members know the story. What happens is that consultants arrive at one's school. These are the only consultants to whom one has access; there is no one else. I do not know of any actuary who has publicly stated his or her firm provides exclusive advice on public service options. We are the only ones doing this and only a fraction of those affected come to us.

Those who filmed the "Prime Time" programme - we can provide for members copies of the transcript relating thereto; we also have a video recording - spent a number of months with us before it was shown. They acted very responsibly. We had been providing them with information and one of them decided to pose as a mystery shopper. We gave him a profile to assist him and stated he should pose as a man of 40 years of age and that he should espouse the benefits of notional service. He was not told by the consultant whom he approached about notional service. When he eventually raised the matter, he was informed by the consultant - this is a matter of record, as it was caught on tape - that notional service would be both very expensive and risky.

I thank the Chairman for allowing me to contribute. As I am not a member of the committee, I thank him for allowing me to pose a brief question.

I recall the "Prime Time" programme to which Mr. O'Sullivan refers. It is important members are shown that programme because a number of serious issues were raised during it. It is some time since it was aired and some of the questions which arose have still not been answered.

I wish to ask three questions. Mr. O'Sullivan has indicated that initially the Department of Finance did not want to become involved and adopted a hands-off approach. Why is he of the view that the Department could or should have been involved at the time? Would it be possible for it to become involved now?

What has been the role of the Pensions Ombudsman, Mr. Paul Kenny, in this matter? In Mr. O'Sullivan's opinion, would it be useful if the committee were to invite Mr. Kenny to come before it in order that he might deal with many of the unanswered questions directed towards him?

Will either Mr. O'Sullivan or Mr. O'Riordain provide an example of the type of operation which Mr. O'Sullivan describes as or alleges to be a "scam operation"? Will they indicate how these scams work and how people have lost out as a result?

I apologise for my late arrival. I was unavoidably detained elsewhere. I thank Mr. O'Sullivan for his presentation. I do not know whether he is aware of the responses the committee has received from the Pensions Board and the Departments of Social Protection and Finance on his case.

Mr. George O’Sullivan

One of the officers told me that nothing had arrived two days ago.

They will arrive late.

They only arrived yesterday at 3 p.m.

Mr. George O’Sullivan

I have not seen them.

We will make them available to Mr. O'Sullivan as we are interested in what he makes of them. The case raised by him highlights the weaknesses of the pensions system. Much is left to the market and the private sector to decide. Many find when they seek advice that they are not getting independent advice or advice that is in their best interests and that it is difficult to access independent advice. I do not know if there has been any such service provided by the unions in advising people on the route to take if they want to top up their pension. People have been left at the mercy of the market and we need to go further than just saying "buyer beware" because it is not easy to obtain independent advice from somebody who does not have a vested interest.

I am not sure about what Mr. O'Sullivan is proposing regarding the takeover of the responsibility for AVCs. Has it been put to the Department of Finance?

Mr. George O’Sullivan

Absolutely.

How did the officials respond? This is a serious issue and we are grateful to Mr. O'Sullivan for highlighting it for the committee. God only knows how many others have been similarly affected and who have not had the benefit of a support network such as ours. The committee wants to pursue this issue and we will undertake to do so when we have had an opportunity to consider the responses received from the different agencies. I thank Mr. O'Sullivan for attending and putting the case so well.

I welcome the delegation. I have major concerns about the issues raised. The "Prime Time" programme was worrying and following this meeting we need an independent investigation. It needs to be independent in order that we will not cast aspersions on anybody. The Department of Finance, the Financial Regulator and the Financial Services Ombudsman should appear before the committee. Such an investigation is needed because, as the Deputy Shortall said, people find pensions very difficult to understand. It is like civil servants drafting legislation in gobbledygook language to make sure people will not understand what is happening. The only time they understand is when they retire and seek a return on their pensions and the money is not available. They then realise there is a problem. The Department of Finance, the Financial Regulator, the Financial Services Ombudsman and whoever else is involved in pensions need to conduct an independent investigation through this committee.

I am not a member of the committee, but I was previously and I am aware of the difficulties for many years that have been brought to its intention. I agree with Deputy Ring that the language used by the pensions industry is difficult to understand. The terms used are opaque and this happens purposely to confuse consumers. We need to start using clear language and eradicate the gobbledygook in order that people can understand exactly what is happening. An independent report, rather than an investigation, needs to be carried out on the industry. I call on the committee to do this quickly. An independent person of ability and experience should look at all of the submissions made to the committee on the matter and bring forward a report, drafted in clear language, in order that everybody can understand what is happening. The pensions industry uses a foreign language and the terms used are difficult for people to understand. I agree that serious matters have been raised. I am delighted the Financial Regulator will be involved, but action is needed now in order that the issue will not be long-fingered again.

Mr. George O’Sullivan

We would welcome it because we have challenged the industry to have this all out in the open – truth, transparency and honesty - and we will account for anything we say or do. We welcome the comments of the Deputies in that regard.

I read the report of the pensions commission. When we were accepted in certain TUI circles, we were given access to much of the information. The commission recommended this and the public servants attempted to implement it with the intention that one could take over one's pension. The unions are not involved in any other European country. They have no place in the pensions Acts. The commission recommended that individuals could take over their pensions and the Department of Finance started with this. Everybody agreed at the first meeting that it was a very good idea and that the sooner it was implemented the better. I read this in the notes, but I do not have them with me.

Then the three teachers' unions had a problem and stated they were not yet ready for it. That is all we know about that. The Department of Finance stuck to the agreed position arising from talks following the report of the public service pensions commission which is before the Minister again. We have outlined a six-point plan which includes the ones raised by Deputy Ring. It includes nominated advisers whom the Government has approved and who know about both options. Many actuaries have no contact with the public service option and are perfectly honest. They say, "I haven't read up on it and it will cost you a lot of money if I have to read up." We would love to see that started.

The quotes from Mr. Kenny were reported in the media. We are not making this up. He made the following comments in the Public Sector Times:

I am concerned about these matters, about these people. The Financial Regulator is very concerned and regrets his powerless to do anything about it

These people, it's not that they give bad advice but they give the same advice to everybody...

On "Prime Time" he said, "I have sent two e-mails to Prime Time about cases I am concerned about" and went on to refer to "a definite case of very poor advice." He also said, "The sad thing is that people are being kind of pressurised to buy one particular choice and they have no redress." He was not talking about either of the two providers; he was talking about the two of us. These are public statements by Mr. Kenny.

Will Mr. O'Sullivan clarify that comment? Was the Ombudsman talking about him?

Mr. George O’Sullivan

The consumer has no redress because the people concerned have no insurance cover, which is true about us. We have written to Mr. Kenny many times and have written to him again about these comments.

Has Mr. O'Sullivan met him?

Mr. George O’Sullivan

No, although we have asked to meet him three times. In a particular case I felt we needed an oral hearing, which is provided for in the Act, because there was a huge conflict of evidence. However, on each occasion we sought an oral hearing Mr. Kenny said it was at his discretion and he was not prepared to give it to us. Another time, Marie and I just wanted to go in and have a chat with him. We never met him and have only seen him on television. We have had a great deal of correspondence with him, but we have never met him.

Would Mr. O'Sullivan like to meet him?

Mr. George O’Sullivan

Yes. We would like to meet anybody. We would love if this committee invited us to attend a session, though it may not wish to do that, at which he made a statement or comments. We would be delighted to attend and assist the committee.

Another issue arose after the "Prime Time" special with regard to one provider, not one of the big ones. The big providers have an agreement with the unions. In other words they are the union brand. They are the only two to my knowledge that have the union brand deal. Many of the other small brokers are not happy about that relationship, because it keeps them out. They would prefer a more open market.

Is Mr. O'Sullivan referring to Cornmarket?

Mr. George O’Sullivan

Yes.

What are the unions saying to Mr. O'Sullivan currently? Do they recognise the problem?

Mr. George O’Sullivan

No. The unions have their brand. When we went to our union, we were referred on to the agent. We wanted to meet the union executive and say the issue was a union matter and that we wanted to talk to the union about union matters. The union would talk to us if it was about conditions of employment concerned with education, but it would not talk to us about AVCs because it had its advisers on those. In that case, it was Marsh and it was the trustee for dealing with the AVCs. The union suggested there was no use in having two dogs and it would not talk to us. We took the matter to the Equality Tribunal and we are meeting our union to discuss the agenda that we put back in 2002 for the first time.

Mr. Donnchadh Ó Riordain

I refer to what I see as an information deficit. While the industry sends its representatives to different venues, nobody from the Department of Finance makes any effort to sell its pension. Teachers are the group with which I am familiar and when they look for information on pensions, they face a difficulty. I have here the first document that was produced with information on pensions for vocational teachers. This was produced in January 2002, and is referred to as a circular letter of 2002, but it is now out of print and out of date. There is no similar document for third level teachers. Therefore, I suggest that the first thing to do is to resolve the information deficit, which exists across the public service. It must be resolved and the responsibility must be put on HR departments. If the terms set out in statutory instrument, SI 301/2006, were applied, that would help resolve the deficit of information at HR department levels.

Mr. George O’Sullivan

May I respond to some of the other questions? Deputy Charles Flanagan asked for an example. I have made out several examples and done the calculations. If somebody spends X years paying 8% of salary into one or the other AVC, that person has built up a fund. What we then need to ask is how many years that fund would buy and find out from the calculation. In other words, if someone walks in with €60,000, all they should need to do is look at the calculation to see what that would buy them in years. It would buy X years. I worked out the alternatives and calculated that if Mary or Paddy had paid exactly the same money or percentage of salary into an AVC for the same number of years, it would buy 2X years. So, my friend Pat, who is a teacher, invested €60,000 odd. He has got out of AVCs now and has changed over to notional service. He lost €60,000 as he should have got €120,000. Recently, a person from Galway wrote to the Minister - I have a copy of the letter from the Minister to this constituent - and I reckon that person lost between €50,000 and €80,000. I do not have the data to work out the details accurately. These stories were published on "Prime Time" and were checked by an actuary from UCD.

There is no doubt but that the figures can be calculated accurately. Not alone can they be calculated accurately in hindsight, which is the way I did it, but the calculations can be done accurately with foresight. The quotation here is a standard quotation and is an example used by either Marsh or Cornmarket. When they are providing a quotation for a pension, they must provide all the figures. They must tell the person what his or her pension will be. That is all in the schedule. The book Mr. Ó Riordain brought has tables with the figures also. They are at the back and the committee can see them. The problem is that it is like trying to working with metric and imperial measures. One would need an analyst to compare them because one set of figures includes the lump sum, but the other does not. I did the analysis, because I have the training to decode the figures and come up with answers. Yesterday, we suggested to the people in the regulator's office that they should get these people to bring in the quotation they got for a pension and calculate two columns of figures. One column would have the public service figures showing that the pension would cost €80,000, for example, based on current predictions and the other column would show it would cost between €150,000 and €170,000 for the AVCs. If people had got that information, we would not be here today.

This is just one example. People have lost a great deal of money.

If it is as obvious as that, why do the unions not provide the advice to their members?

Mr. George O’Sullivan

I will answer that the best way possible. All of this is in Mr. Kenny's letter. I asked for a full copy of the information from the guy who published it in the press, who is a broker, but he will not give it to me. This letter is barely legible, but I will provide the committee members with copies. As the committee can see, Mr. Kenny has not been recommending us. He sees us as a threat. He also wrote to the general secretary officially, telling him it was not in the union's interest to have us helping.

In response to the Deputy's question, Mr. Kenny recommended that what we needed was the Gilhawley report, which was prepared for a group of trustees in the public service unions, and that we should use that report because it was excellent. He said Mr. Aidan Gilhawley was a well-known actuary for a reputable company in the Dublin area and that we should use his report. I read all 50 pages of that report. It is an excellent report and every option one could think of is covered in it. I wrote to Mr. Gilhawley and congratulated him on his report, which made the comparisons between AVCs and notional service and was recommended to us by Mr. Paul Kenny. However, I went on to point out that there was one very important thing missing from his report and asked him why he had not included cost comparisons. I meant comparisons like those done on "Prime Time" and those I have been doing. I received a reply from Mr. Gilhawley telling me I should talk to Cornmarket about that because he was under instructions from them and did not have control over the report. In other words, it was not the trustees who commissioned the report, but one of the providers. That answers the Deputy's questions.

Is Mr. O'Sullivan saying the unions did not do anything?

Mr. George O’Sullivan

Yes. We met the new general secretary and asked him if he would publish our six point pension optimisation suggestions. We put forward six key points and AVCs were included in three of them. He is a decent man and he in a sense came to apologise to us. We said that our egos can take that. When one goes into this territory, one gets battered. I asked them to publish this in the TUI News and to put our name to it. He said he would have to consult with the AVC trustees. We argued that we are talking about our members and that it has nothing to do with the AVC. We gave it to him and we asked him and we will be asking him again next month. We wrote to all the public service unions. A great colleague of mine, labour public servant, Michael Ahern, a former lord mayor of Cork, wrote to David Begg and said that as a labour person he was very uneasy about this alliance. He was given a fobbing-off reply. This is the reason we are here today. Why are the unions preventing us and other people?

Deputy Shortall referred to those reports in response to the committee from the Pensions Ombudsman, the Pensions Board and the Department of Finance. In fairness to the group, I suggest the delegates should be furnished with those reports and asked for a written response within a certain timeframe as it might be unfair to ask them to deal with the reports sight unseen.

I agree. We have given a commitment that the committee will pursue this issue. Once we hear the delegation's response to what the various agencies say, we will then decide how to pursue it within this committee but we are committed to pursuing it as it is an important issue.

We will agree to that.

Mr. George O’Sullivan

In my submission I have listed five areas. Thanks to the Equality Authority we are meeting our own union next month. We will urge the union to try to take action within the trade union movement. We raised matters with the Institute of Chartered Accountants in Ireland. We told them that this was a national issue. We received a very positive response. We asked the institute to investigate the conduct of the major trustee who handles virtually all Marsh business and the nurses' scheme for Cornmarket. The institute is now in the process of investigation and we will be submitting evidence. The consumer affairs people were most receptive and they commended us on our public concern. They told us they had no intention of investigating us and they said we were perfectly entitled to do what we are doing. They tell us they are a long way off. I was trying to tell them about Ms Maureen Quinn's case and Kay from Dublin. I can talk privately about those cases because it would take too long here. In my view, two of these cases from each of the commercial groups are very close. We are moving towards the area of fraud. I make no apology for saying that and I would like to talk with the committee about those cases. We wrote to the Pensions Board but I believe the new board met this morning for the first time. The Minister for Finance has been asked to review the recommendations of the public service pension commission. We particularly focused on the Minister, Deputy Ó Cuív, and his predecessor. We want him to take into account information we have of liaisons between the Pensions Ombudsman and the people in the industry and ourselves. This is all described in our submission.

We have been nine years waiting to meet the committee and we are delighted it is an all-party committee. Ms Quinn is a volunteer who told the story and she can repeat it in private if the committee wishes.

Mr. Donnchadh Ó Riordain

It would not be right and proper if we left here without paying tribute to some Departments. I acknowledge the support we continue to receive from the pensions section of the Department of Education and Skills. I also compliment the service, support and compassion received from the Department of Social Protection, in particular from the Sligo office.

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