I have already supplied a copy of my script to the committee and I presume it has been circulated, so perhaps I will not read it in detail but touch on it.
Let me set out my role as I see it in relation to the industry. I was appointed by the Minister for Transport, Deputy Brennan, on 14 February 2003, to undertake consultation with the industry and other stakeholders and to progress improvements in standards pending the appointment of a statutory regulator and the putting in place of a regulatory system for the industry. My input is of the order of two days a week and the work period is envisaged as of six months' duration, by which time it is expected that a permanent regulator will be in place. My appointment stems essentially from concern that progress should be made on improvement of standards in advance of the statutory system coming into operation.
I have already met representatives of some 19 bodies and groups, as can be seen from the appendix supplied to the committee. I apologise to Mr. Tom Coffey who is described on the list as being attached to Dublin Chamber of Commerce when in fact he is with the Dublin City Centre Business Association.
On the basis of discussions I have had to date, I see a need to move as quickly as possible to the statutory regulatory system, with a start being made by the early setting up of an advisory council and proceeding with the arrangements for the appointment of the permanent regulator in advance of the enactment of legislation. This is proceeding with some urgency, but I am, to some extent, an outsider looking in rather than an insider.
An issue which is frequently raised in the taxi area is the increase in taxi numbers arising from liberalisation in November 2000. The only thing that I can say on that issue is that it is not up for review or decision by me. A decision was taken in November 1999 to issue 3,100 licences in the Dublin area. That was challenged in the courts and the court decision made clear that thelimitation of taxi licences was not legally sustainable.
That switches the discussion onto the question of standards of service. Since deregulation there has been a very substantial increase in the number of taxi licences, and we are not talking merely of the Dublin area but about the whole country. While that has helped meet demand, which has increased substantially, there is a range of concerns about standards of service. Accordingly, I feel that the emphasis must now switch to the need for qualitative requirements for vehicles and drivers.
The training and education of drivers automatically comes up and has been raised in the various discussions I have had. I see that as necessarily covering many areas, including the ability to find specific locations, delivering a quality customer service, the duties and responsibilities of drivers and the obligations of clients and customers using taxis, specific environments for wheelchair accessible taxis and dealing with the needs of a broad range of people with disabilities. Disability is not just about people in wheelchairs but much wider. I have given quite some time to the issue of training in consultation with various people, groups and bodies. However, it must be put in place. It is important that equal standards are required and that matter is also under consideration.
I will spend a few moments on the taxi hardship panel. The case is also made by taxi interests for taxi licence holders regarding the open market value of licences before liberalisation in November 2000. A taxi hardship panel was set up and has made recommendations on payments for extreme personal hardship arising from liberalisation. It was made clear at the outset that there was no question of payments being made to holders of taxi licences in November 2000 for any perceived loss of value. The question of compensation payments is also the subject of several High Court actions which have yet to be heard. The issue at this stage is the implementation of the report of the taxi hardship panel. I considered that issue, having discussions at ministerial and departmental level. It now boils down to putting in place arrangements for a system for the receipt of applications, their processing and phased payment of the recommended hardship sums.
I will skip the issue of the taxi ranks. Members have the text and if they wish to ask me about anything in it, I can deal with it. The use of bus lanes by hackneys is also covered in my text. Rather than waste members' time, I will assume that they have read it. If they wish to come back to me, they can do so. I also mentioned the question of fares in my script. Members are open to ask about it also.