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Seanad Éireann debate -
Thursday, 17 Apr 1997

Vol. 151 No. 1

Adjournment Matters. - Dublin School of English Dispute.

I welcome the Minister to the House. I know he will thank me for patience in waiting for him. The matter I am raising is a sorry tale about the Minister for Education failing to fulfil a contract to the Dublin School of English to ensure the payment of over £36,000. The Minister will dispute this, but there is an underlying problem with matters of this sort — that small businesses such as the Dublin School of English cannot afford to be bullied by large Departments such as the Department of Education. This bill is undoubtedly in dispute, but the delay in resolving it is unforgivable. The problem dates back to last summer. There have been exchanges of letters. Sometimes it has taken up to three months for the Department to even reply to letters written in good faith by people who are owed as much as £36,000.

I cannot emphasis more strongly to the Minister that a bill of this sort is a large amount of money to a reasonably small business and badly affects its cashflow. The least which can be expected is prompt replies and responses to questions. If there are objections and queries about the Bill, they should be put up front straight away.

In this case the school is out of money since last summer and the dispute appears to be that the Department is implying that the school of English, which taught English to a group of Bosnian refugees last summer, did not supply it with full enough attendance records. As a result, the Department is delaying the payment of this bill. This seems to be the kernel of the dispute.

Unfortunately, in the middle of this problem stands the Refugee Agency. The agency, which has been in touch with both parties, refers every query made to it by the Dublin School of English to the Department of Education, who in most cases refuses to reply. Much of this is a brick wall situation, with delays of months. The school of English has now sent bill after bill to the Department and is now charging interest which will eventually cost public money if it is agreed and settled. However, the delay has continued.

The dispute, which I am led to believe is about the attendance record, is not fair to the Dublin School of English because the Refugee Agency was fully aware of the attendance records at all times. Reports of the attendance record were sent to the agency at all times. There is an attempt to blame the Dublin School of English for some sort of incompetence, of which it is not guilty. The Refugee Agency received reports of attendance and course progress reports. One group of children who were taught English in July and August, 1996, were based in Cappagh, and a bill of £10,000 for that has remained unpaid.

I do not understand that, even if the Department of Education has a case to make, which I do not believe reading the facts, why has it not paid part of the bill and said it does not know how many people attended these courses? Why did they not pay some of it, leave the matter in dispute and resolve it through an arbitrator or some other way? It is unfair to put up a big brick wall. Invoices have been sent to the Department at all times. The Department has implied the school is charging incorrectly, which is completely unfair. The Refugee Agency has been kept informed and there is a case for the Department to answer.

I suggest the Minister puts the boot into his civil servants who are in charge of this matter and ask them why this delay has taken place. They should get on with it, send the Dublin School of English a cheque for amounts not in dispute and resolve the issue of attendance records immediately.

On 16 April, 1991, the Government decided that special services for English language training should be made available to all refugees who require it for a period of at least one year, within two years of their arrival in Ireland. Overall responsibility for the day to day care of the refugees was assigned to the Refugee Agency. My Department has, through three public tendering processes, invited applications from EFL — English as a Foreign Language — agencies to provide English language tuition for refugees in order to fulfil its obligations arising from this decision.

The Dublin School of English was one of the agencies selected for contract following the 1993 and 1995 public tendering processes. The costs associated with the provision of these classes are met by my Department following the submission of claims by the agencies concerned. The agencies also meet the pupil transport costs on public transport and are reimbursed subsequently by the Department following receipt of the invoice.

The Refugee Agency keeps the adequacy and efficiency of the service provided by agencies under constant review. This includes examination of individual reports at the end of each period of instruction. In October 1996, following consultations with the Refugee Agency, a number of issues were identified relating to the operation of the contract by the Dublin School of English which gave my Department cause for concern. Following preliminary consideration of the issues raised the school was advised by a letter dated 18 December that a number of matters relating to amounts invoiced to the Department required detailed examination before outstanding invoices could be authorised for payment or a new contract awarded.

On 19 March a comprehensive letter was issued to the school outlining the points at issue in order that the Department could further progress its examination. The school responded in a letter dated 21 March 1997. This letter is being considered by my Department in conjunction with the Refugee Agency. Consideration of the case is at an advanced stage and until the Department has concluded this consideration it is not proposed to make any further payments to the Dublin School of English. In assuring the Senator that the Department will endeavour to bring this issue to a conclusion as a matter of urgency I wish to place on record the need for the Department to satisfy itself that public moneys are properly expended and accounted for.

I accept the Minister's reply. In view of the delay admitted by the Department in correspondence to the school, the Minister should ensure that this matter is resolved within weeks. There is evidence that this matter has been delayed and the Department has apologised for this to the school. Will the Minister give an assurance that this matter will not be allowed drag on for more than another three or four weeks?

This matter is being dealt with as a matter of urgency and decisions will be made as soon as possible once the outstanding issues are resolved.

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