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Seanad Éireann debate -
Wednesday, 19 May 1999

Vol. 159 No. 10

Motor Insurance Costs: Motion.

I move:

That Seanad Éireann calls on the Minister for Enterprise, Trade and Employment to make a statement on the progress she is making in devising policies and programmes to reduce the burden of insurance costs on consumers and the economy.

I welcome the Minister of State, Deputy Treacy, to the House. I raise this matter because of the exorbitant quotations being made and the huge variations in price between insurance companies and brokers. Young drivers in the 18 to 24 age bracket suffer most of all. Most of these young people are paying four figure premiums. For them, buying the car is the easy part.

In urban areas there is an emphasis on reducing the number of cars on the road and using public transport. In rural areas there is no public transport in many places and cars are a necessity, not a luxury. It is difficult for young people to cope with premiums such as these.

The Insurance Industry Federation issued figures for 1997. Then the average premium quoted for a comprehensive policy was £502, for third party, fire and theft the average was £482 and for third party the average was £402. For the 1998 figures, there was increase of around 5.5 per cent. This year there would be a further increase in line with inflation.

Drivers between the ages of 17 and 24, however, pay premiums which are between 92 and 121 per cent in excess of the prices I have quoted. Those aged between 25 and 30 pay premiums which are between 11 to 24 per cent higher. The claims paid out by insurance companies for the 17 to 24 year age bracket are between 88 and 124 per cent in excess of claims paid to the average driver.

I attended a presentation by the Irish Insurance Federation which put a strong case for higher premiums for young drivers. An enormous number of claims are being paid to young drivers. It is difficult to argue with the insurance companies when they can say that in 1997 the premiums earned in the motor insurance business were £709 million, while the cost of claims was £710 million. I fear what would happen if the insurance companies did not have other sources of revenue. For every £1 earned by insurance companies, they pay out £1.16. That causes problems.

We pay much higher rates of insurance than our EU counterparts. We pay those rates because there are higher casualty rates, there are more personal injury cases and the cost of claims is higher. The accident rate is twice that of England and Germany and three times that of France. Those statistics are alarming but they justify insurance companies charging such high premiums for young drivers.

The insurance companies cannot, however, justify the variation in premium quotations. This can happen even with different brokers using the same company. If someone sits down with the Golden Pages and spends time telephoning for insurance quotations, he can save up to £500. Something is seriously wrong when that can happen. It is one thing to justify the high premiums but they should be the same across the board. There could be small variations but those which exist are totally unacceptable.

A large number of claims are being paid out by insurance companies. I am concerned that insurance companies can take it upon themselves to pay claims of £10,000 or less on the nod. I have had personal experience of this, as I am sure have many others. I am being deprived of my democratic right to go to the courts to make my case. I am within my rights to go to the courts to defend myself at all times. An insurance company which agrees to settle a claim because it is too expensive to go to court is not even obliged to inform me of that, yet I am the customer. The company may settle the claim for £4,000, £6,000 or £10,000. It is unacceptable.

The Irish Insurance Federation put forward a number of solutions to this problem and it is worth mentioning some of them. We know that the number of accidents on the roads must be reduced, regardless of whether they are caused by speeding, drinking and driving or bad driving habits. All these factors contribute to deaths on our roads and the number of deaths is increasing steadily. It is unfortunate because many young lives are lost on the roads.

The Irish Insurance Federation believes that public debate should take place on compensation levels. There is a compensation culture in this country and the public is not prepared to accept anything less – we all want more and none of us can honestly say we would not accept a large settlement from an insurance claim if we went to court. This issue should be discussed but I do not believe we will make any progress on it.

Other solutions mentioned included further improvements in the legal system and the reduction of legal costs. The reduction of legal costs is a non-runner because, if we are to be realistic, legal costs will increase, not decrease. It is difficult to know how to solve this problem. It is unfair to castigate insurance companies because they have a role to play. We have a role to play also, as does the public, and we should work together to address this problem to the satisfaction of everybody.

The increase in motor premiums for young drivers is very high. The number of miles travelled on the roads has doubled in the past ten years and road deaths now exceed 500 per annum. Apart from the tragedy associated with each road death, the cost in insurance terms is estimated at £860,000.

The insurance industry pays out approximately £600 million per annum on motor claims. That is the main reason for the high cost of insurance. In that context, the Minister of State at the Department of Enterprise, Trade and Employment, Deputy Treacy, established the Motor Insurance Advisory Board in September last year. I welcome that initiative and I wish the board well in its proceedings because it has an important role to play. The only way to reduce insurance costs is to reduce the number of claims arising from accidents. That means improved road safety and we can all play a part in that. Road safety is an important part of the solution to this problem.

I put down this motion because I feel strongly about the way young people are being victimised in terms of the exorbitant prices they are being charged to insure their cars. The insurance companies may be able to justify that but they cannot justify the huge variation in quotations. People can be given quotations ranging from £500 to £1,300 or £1,400. That should not be the case.

People paying insurance premiums should be entitled to defend themselves in court in the event of an accident. Millions of pounds are paid out by insurance companies every year because of the huge legal and other costs involved in going to court to fight what they call small claims. Insurance companies will pay a small claim, which may be under £10,000, but the person who pays the insurance premium suffers because the no claims bonus is lost automatically. That is my concern. People should be entitled to go to a court to make their case. That may not be the answer in all cases but I am sure many of the claims being paid should not be paid for the reasons I stated earlier.

I thank the Minister of State for coming to the House and I look forward to his reply.

It gives me great pleasure to address the Minister of State this evening on the issue of insurance. I want to reiterate some of the points made by my colleague and, in doing so, I second the motion.

Why do insurance companies settle claims with such haste? When such claims are settled, two people lose their no claims bonus. It may be a method used by insurance companies to reduce the number of no claims bonuses. If that practice is taking place, the Minister of State should ensure it is eliminated.

There is now direct selling of insurance by telephone or in insurance offices but there is an onus on the person buying the product to ensure they give truthful answers to the company involved, particularly when buying insurance over the telephone. It is easy for the person on the other end of the line to sell the product because the customer may be getting it at a reduced rate. Customers may not always read the small print, however, and it is not until an accident occurs or the insurance company discovers the car is being used for business purposes when that was not specified at the outset that problems arise. Telephone selling of insurance needs to be more closely regulated.

I know of cases where people believed they were covered by insurance only to find out ten or 14 days later that the insurance policy was not valid because they did not adhere to the terms outlined at the outset. It is difficult for those people to then buy insurance from another agency after that ten or 14 day period. In all dealings with insurance companies it is important that the buyer is wary of the direct selling techniques being employed. There is an onus on insurance companies to ensure that customers read the small print when buying the product.

In proposing the motion my colleague outlined the way to reduce the cost of insurance. There will not be any argument about whether it is too costly to insure a car, particularly when we are talking about young drivers. Young people under the age of 21 are almost prohibited from insuring a car but it helps if they have a car with a small engine, a full driver's licence and can prove that they are a member of the Pioneer Total Abstinence Association.

There is no doubt that the cost of insurance is extremely high but the number of claims is high. There is an onus on insurance companies to ensure that savings are passed on to customers but, as already outlined by my colleague, we must work to reduce the number of accidents and the number of claims. Insurance companies must work to reduce the legal and medical costs that arise in the process.

I heard recently that a person who works in the House bumped into the back of another car and, two minutes later, the other driver jumped out of his car calling for an ambulance. This person was taken away in an ambulance because of a back injury. All too often back injuries result from the smallest accidents. This gives an indication of how difficult it is for the insurance industry to operate in an aggressive claims culture. The legal profession must share some of the blame for the aggressive promotion of litigation and personal injury claims services. Lawyers offer to handle claims on a no foal-no fee basis. At times they actively encourage people to proceed with claims in the hope that cases may be settled out of court or that they may be able to introduce expert witnesses. Thus we end up with the adversarial system of one expert versus another.

We need to look at all these issues. There must be a better way to handle this process than bringing claims to courts and people putting themselves through the entire process. The only people who gain from such a situation are the insurance companies, the legal profession and experts who might offer medical opinions.

The Government adopted the first national road safety strategy to try to reduce the level of deaths from road accidents. We are seeing some success in the small but significant reduction in the numbers killed on the roads. The strategy will continue as we move towards 2000 and we should continue to see reductions in the rates of accidents and deaths. The accident rate will also be improved if we can reduce the levels of speeding and drink-driving and increase the wearing of seat belts.

I support the comments made by Senator John Cregan. The cost of insurance will come down if we can reduce the number of claims, the costs of processing these claims and if we can make the roads safer. We can also reduce the cost of insurance by examining the implementation and monitoring of our health and safety legislation.

A continued decrease in crime levels will result in fewer burglaries and break-ins resulting in a decrease in the cost of house insurance. We must address this problem by focusing on reducing the reasons why moneys are paid out. I am delighted to second the motion.

I move amendment No. 1:

To delete all words after "That" and substitute the following:

Seanad Éireann condemns the Minister for Enterprise, Trade and Employment for her failure to make progress in devising policies and measures to reduce the burden of insurance costs on consumers and the economy.

The Minister of State is welcome to the House to discuss an issue which impinges on young drivers more than anyone else. Senators John Cregan and Cox raised one major issue with regard to insurance companies – the early settlement of claims without any defence being offered for the person involved in the accident. I am aware of one case in which a settlement was reached but not on the basis mentioned by Senator Cox, namely, that the insurance company would receive the no-claims bonuses of both parties involved in the accident. This case involved a car and a bicycle. The amount paid out exceeded the loss to the driver in terms of how much he would have to pay over the next five years to reclaim his bonus. We must question why insurance companies rush to pay out in such cases. Why do they rush in without a defence? It must be that they feel a court settlement will be more costly than a settlement agreed out of court. We should examine the procedure from the time of the accident to the time of the settlement, including medical costs. It is obvious that these costs are too high for the insurance companies to take on.

Insurance companies operate on the basis of statistics, not emotion. We must examine whether too much money is being paid out in court settlements or whether accidents are being falsified. Twenty years ago people did not make so many claims in cases of minor accidents. People now rush to make a claim for whiplash or other injuries. It is not a joke. High costs are being predominantly carried by young, high-risk drivers. The majority of young drivers are safe drivers but some of them are the cause of the high claims.

No one would believe it possible that 4,920 people were killed on the roads in the past ten years. In the age group 18 to 20 years, 39 people were killed and 1,116 were injured; in the age group 21 to 24 years 62 people were killed and 1,301 were injured; in the age group 25 to 34 years, 84 people were killed and 2,565 were injured; in the age group 34 to 44 years, 40 people were killed and 1,561 were injured; in the age group 45 to 54 years, 41 people were killed and 613 were injured and in the age group 65 years and over, 66 people were killed and 613 injured. In 1997 there were 13,150 injuries from 8,072 reported accidents. A survey carried out by University College Galway at the large casualty unit at University College Hospital indicated that over 40 per cent of those involved in accidents were between 17 and 26 years of age. This is where the burden lies.

In early April the House debated the issue of dangerous driving and road deaths during which I quoted Mr. Ray Fuller of Trinity College, Dublin, who delivered a paper entitled "The Psychology of the Young Irish Driver; What Shall We Do With the Novice Driver". Mr. Fuller stated that young drivers included a sub-group of high-risk lifestyle individuals who tended to be exposed to more vulnerable conditions, such as peer pressure. The report refers to this sub-group of drivers who live a high-risk style of life and tend to over-estimate their ability to drive safety.

Mr. Fuller made a recommendation which might seem far-fetched but which might have some value. This recommendation referred to virtual reality and that, in this age of computerisation, it is possible to establish a test similar to that used by Aer Lingus where trainee pilots use a cockpit simulator which mirrors real conditions. Such a system would allow drivers to be tested and to gain experience of driving in all kinds of conditions – driving at night, driving in the rain and so on. One of the problems faced by this sub-group is that they only learn by crashing – they only learn the extent of their skill or the vulner ability and limitations of their car by having accidents. This is a valid point which may seem far-fetched but it is worthy of consideration.

I look forward to the Minister of State's response as this is a Fianna Fáil motion asking why insurance costs are so high and what he is going to do about it. The Minister of State gave a response in the Dáil regarding driving standards and safety awareness among young drivers in which he spoke about the introduction of an insurance scheme whereby premium discounts are given to young drivers in conjunction with the driving register. The scheme also involves the completion of a number of driving lessons, the introduction of road safety education programmes for students and an advertising campaign by the National Safety Council to discourage speeding. Unfortunately, the scheme does not appear to be working.

However, I welcome the Minister of State's decision to re-establish the Motor Insurance Advisory Board. If my memory serves me correctly, the board was first established by Deputy Howlin and I am glad to see it re-established. The board is representative of young drivers, the Garda Síochána and the Departments of Justice, Equality and Law Reform and the Environment and Local Government.

In order to ensure that young drivers are better trained, I recommend that the Minister look at what is taking place in other countries. In West Germany, learner drivers apply to a recognised driving school from the age of 18. They receive ten hours instruction in theory and road signs and ten hours practical instruction in a dual controlled car. This includes night driving and motorway driving. Questions in theory are put to them, and if three questions are answered incorrectly, the student fails and must be re-examined. After the test, a provisional licence is held for two years. If the driver has an accident within that period, the whole test must be retaken. The same applies in the United States. If a young driver is found to have excess alcohol levels, or alcohol in the car in some states, he or she must return to driving school and pass the test before driving again. The statistics indicate that the number of people killed on the roads in Europe is much lower than in this country. In England half the number of people per car are killed. Eye tests and medical tests are carried out in some cases.

Approximately 70,000 people are awaiting driving tests. These tests must be carried out properly. We must not have a repeat of what happened in the past when people in possession of a provisional licence were automatically entitled to a full driving licence. Thousands of young people continually renew their provisional driving licence. They do the driving test and if they fail they renew the provisional driving licence.

According to Garda statistics, more than 3 per cent of the driving population are uninsured. The burden of this is carried by people who are accident free and pay high insurance costs. I ask the Minister to reduce insurance costs, not just for young people but across the board.

I second the amendment and welcome the Minister of State, Deputy Treacy, to the House.

I was canvassing recently in Carnmore, County Galway, an area with which the Minister is very familiar. I met a young girl who said that the last time she met me was eight years ago in Bundoran. She said that she was ten years old at the time and I was accompanied by my one year old son who did not like the nocturnal activity and had to be brought home the following day. She is now 18 years old, drives a car and has a vote and a driving licence. This brought home to me the number of young people who drive cars. Where the Minister and I live in County Galway, commuting between the rural area and the city is of vital importance. Therefore, it is essential that young people have driving licences. In the context of the local and European elections, approximately 60 per cent of those who will vote did not vote in the last elections. This means there is a large young population to whom driving is very important. It would be a pity if young people were prevented from driving because of prohibitive insurance costs. This could lead to people taking chances on the roads and driving without insurance, which would be regrettable.

I would make one suggestion as someone who is involved in education. As a former colleague of mine on County Galway VEC, I know the Minister of State is familiar with the education process in the county. There are a number of training centres in County Galway, notably in Ballinasloe and Tuam, such as Youthreach and Department of Justice, Equality and Law Reform community training workshops. One of the subjects introduced recently in these centres was driving instruction. These instruction courses have met with enormous success. Many of the young boys who attend these centres acquire driving licences and this has led to jobs for many of them. Some of the young people who have been in minor trouble with the law have now changed their ways and taken a great interest in acquiring the art of driving vehicles. A number of them have acquired employment as a result of this.

In the context of the forthcoming adult education Bill, driving instruction should be mandatory in Youthreach and VTOS programmes. This would not only provide an opportunity for these people to obtain licences, but it would help many who drive without insurance and are at loggerheads with the law to conform and get a job. In this context, it is vitally important that insurance companies, when these people apply for cover, give some recognition if they have done a course in a training centre or educational institution and learnt the art of driving and the rules of the road. This might end joyriding and reduce the number of accidents. I ask the Minister to provide assistance in the forthcoming Bill for training centres which provide driving instruction and to give some recognition, by way of a reduction in their premium, to people having taken part in these programmes in order to learn the rules of the road and the dangers involved in driving.

I hope this will take place as a result of the amendment. I have confidence the Minister of State will respond positively to the amendment tabled by Senator Coogan and myself on behalf of Fine Gael.

I welcome the Minister to the House. This is a debate which deserves much recognition because it is a subject which has concerned us all for the past 20 years. The cost of insurance for young people is enormous.

I compliment the Minister on setting up the advisory board and I look forward to seeing how this will reduce the cost of insurance for the future leaders of the country. I cannot understand why young people who have reached the age of 18, are entitled to frequent pubs and order drinks, get married and raise a family are refused insurance. The insurance companies have a lot to answer for on account of their treatment of young people. Young people may be insured as a named driver on their parents' vehicle at a reasonable cost, but as soon as they seek insurance in their own right they are faced with a massive bill and there is no recognition of their insurance record. That is totally wrong. People can get married and start a family at 18 years. They can get a mortgage. Some as young as 22 and 23 years are being chosen for highly responsible jobs, some as managing directors, yet they face penal insurance to drive their car. It is morally wrong to penalise drivers on the grounds of age. Young people in rural areas in north Kerry who drive up to forty or fifty miles a day to their jobs face a vehicle insurance bill of up to £2,000 each year. This has to be addressed. The number of years driving on their parents' or company's insurance and the fact they have passed the driving test should be taken into account when calculating the cost of insurance. In the United States and Australia young people are entitled to their own insurance cover at 16 years.

In rural areas you need a car to go to work. I know of only one company that collects workers by bus every morning, but in all other cases young people need their own transport. When they pass their driving test the insurance companies should treat them exactly the same way as they treat any other individual. When the insurance companies do this we will all be better off.

I welcome the Minister to the House. When the Insurance Federation and insurance companies quote the statistics on road accidents it is easy to understand the reason premiums are high. However, I believe there is a cosy cartel among insurance companies. My colleague, Senator Cregan, outlined the price variation for insurance cover from different companies and how the first insurance company can miraculously reduce the cost below the second quotation. We can understand the reason young drivers are initially penalised, but the companies can reduce the cost of insurance for all other drivers. It is grossly unfair that a young person is paying £2,000 insurance on a car worth £1,100 to £1,200. If we are to tackle this problem we have to introduce some incentives for younger people.

Some Members stressed the importance of education. While I agree with them, young people will be young people and it is natural to speed on an open road. There is no point in saying that public awareness will change that. It is a fact of life and we will have to deal with it. I support the special premium reductions for non-drinkers. That happens at the moment but the reduction is only approximately £50. A sum of £50 is not a lot of money to be taken from £1,500 but that is approximately the reduction in one's premium.

It is understandable that the insurance premium must be increased for the year, but if by the end of the year there have been no accidents or claims, why can a reimbursement not be made to younger drivers? Even if it were a nominal amount, it would be a recognition of driving ability. If that is not possible, there must be some other way to reduce the premium for the following year by a greater percentage. There must be an incentive and putting money in people's pockets would have an effect.

This could go hand in hand with a points system for misdemeanours on the road, which I hope will be introduced soon. It works very successfully in Northern Ireland and Great Britain. It applies not only to speeding, although we tend to refer to speed when discussing motor insurance, but also to any sort of misdemeanour such as those relating to the condition of the car or the use of seat belts. If a points system for no claims or accidents is introduced shortly, as I hope it will, it should be possible to formulate a procedure whereby insurance premiums can be reduced.

I have no problem with people who are seriously injured making large claims. I support wholeheartedly financial recognition for someone who is hurt badly or maimed or for a family when there is a fatality. However, I have a serious problem on a personal level with the incidence of claims of less than £10,000. There should be greater investigation into smaller claims. Insurance companies say they investigate small claims. If an individual has many claims they will investigate the matter to see if there is an underlying trend, in the same way the local authority would investigate if someone falls down the same manhole on a couple of occasions. This does not happen to the same extent in motor insurance cases but if someone has a minor road traffic accident it constitutes an opportunity for that individual. We are living in a compensation culture and that is the first thing that enters a person's mind when he or she receives a little tip, which may not even affect the car. An opportunity has arisen and, as the saying goes, when the sun shines people will make hay.

Insurance companies have the attitude that they should settle early and fairly. To whom is it fair? It is not fair to the person holding the insurance policy. If someone is unfortunate enough to run into the back of a car, even if nobody is injured, the other person may instantly develop a pain in his back or neck. I am a nurse by profession and back aches and pains generally occur only 24 hours or so later. However, this is run-of-the-mill. People who are whisked off to hospital and later discharged are very capable of visiting their solicitor on the way home. It begs the question of how injured they really are. If I was injured seriously, the last thing I would try to do is climb the steps of a solicitor's office. Unfortunately, that does not appear to be the approach in many instances.

Insurance companies believe in settling early and fairly for a lower cost. Perhaps it is a lower cost to the insurance company, but it is not a lower cost for the individual's insurance policy, leaving aside losing the no-claims bonus.

I thank the Minister of State for taking up this issue. I look forward to hearing his statement on this matter because it affects every young person in the country.

Ba mhaith liom buíochas a ghabháil le gach éinne sa Teach a ghlac páirt sa díospóireacht seo faoi árachas agus fadhbanna árachais na tíre. Molaim na daoine a chuir síos an rún a thug seans duinn an díospóireacht a bheith againn.

I thank all Senators for giving me the opportunity to address the House on the important issues being discussed this evening. While some of the issues addressed are outside my direct remit, I propose to respond in some measure to the wider issues raised and, in particular, in relation to the pursuit of activities for reducing the burden of insurance costs overall.

It is generally recognised that liability insurance premium costs, including motor insurance costs, are higher in Ireland, in gross and average terms, than in other EU countries, including the UK. From the time of my appointment as Minister of State with responsibility for the insurance sector, I have given considerable attention to the initiation of policies and programmes aimed at reducing the burden of insurance costs on the economy in general and on small business and the consumer in particular.

In devising effective policies and programmes to reduce the insurance cost burden, it is necessary to identify the key factors contributing to the high cost of both liability and motor insurance in Ireland. Empirical research undertaken by my Department has found the main cost factors are a high claims propensity among the Irish public; high delivery costs of personal injury claims, including legal costs; high levels of medical inflation and disproportionately high awards of general damages in smaller personal injury claims.

The cost of delivering compensation claims has a major bearing on the premium rates ultimately charged in the marketplace. While good risks will always attract cheaper quotations, prudent insurers must set their premium levels to match compensation payments and other costs. Disadvantages are also caused by economies of scale of insurance operations here in Ireland, as there is a much smaller pool of insurance risk relative to other EU member states.

The Department's examination of the factors contributing to the relatively high level of insurance costs in Ireland has focused on a few key cost elements, including the levels of personal injury compensation and the costs associated with settling compensation claims. Concurrent with this examination, we are trying to identify measures which both individually and cumulatively could have a moderating effect on insurance costs.

It should be borne in mind that Government action of itself will not solve the problem of high insurance costs. The general public, the insurance industry, trade unions, employers, employees and their representative organisations all have a role to play in tackling this complex problem. Successive Governments have sought to contain the rising cost of insurance premiums while recognising that, for prudential reasons, insurers must be free to set their premium rates based on their claims experience in order to ensure the projected level of future claims costs can be met.

The system of compensation for personal injury in operation in Ireland could be described as reflecting a "claim and blame" culture. It is grounded in the law of tort which entitles the individual to seek adequate monetary compensation for damage to person or property caused by the acts of another and has been validated by the courts' recognition of the constitutional right of the individual to bodily integrity. This compensation system is underpinned by the capacity of the insurance industry in Ireland to generate sufficient premium income to indemnify tort feasors against liability for damage and personal injury, over a wide spectrum, including employers, occupiers, producers, motorists and the professions.

Given the adversarial nature of the tort system and the high claims propensity in Ireland, the cost of establishing and defending claims is high, particularly in terms of legal costs and the expenses of expert witnesses. The high settlement costs of claims are reflected in the levels of premiums charged by the insurance industry. Over-reliance on the tort system as a mechanism for pursuing personal injury compensation claims in Ireland makes the delivery costs of compensation extremely expensive when compared with other EU countries which have a greater reliance on no-fault systems.

In 1995 a major in-depth consultancy study of insurance costs in Ireland by Deloitte & Touche was commissioned by my Department to identify the key factors contributing to high insurance costs, to evaluate their economic impact and to make recommendations aimed at reducing them. The consultants' 1996 report found that the main contributory factors in rising premium costs were the high legal costs component of small claim settlements, the faster rate of medical cost inflation and the high level of general damages awards relative to special damages in smaller claims.

The consultants also found, based on a survey of about 500 small and medium-sized enterprises, that the economic impact of high employers' and public liability premiums fell largely on small firms. These were generally categorised by insurers as a high-risk category which did not have adequate risk management systems in place.

Following consideration by the Government of the consultants' report and recommendations, a special working group was established under the aegis of my Department with two substantive terms of reference: first, to advise on the establishment of a personal injuries tribunal and, second, to examine issues surrounding alternative systems of personal injury compensation in operation in other jurisdictions. The special working group completed the first part of its remit and recommended a structure for a voluntary mediation system for occupational injuries which could be operated within the reformed courts system.

While the special working group had discussions with representatives of the Bar Council, the Law Society and the working group on a courts commission in preparing its report and recommendations, there is no indication as yet that the courts are putting such a system into operation. The working group is currently researching and evaluating alternative systems for compensating accident victims in the EU, Canada, New Zealand, the USA, Sweden and Denmark and it aims to submit its report to my Department over the next few months.

Consideration of alternative compensation systems, including no-fault systems, would have significant legal, constitutional and socio-economic implications here. However, if we are to succeed in reducing the excessive burden of insurance costs on our economic activity, especially the high cost burden on consumers and small business, we must confront the underlying systemic problem inherent in our system for dealing with personal injury and other third party damage and injury claims.

Experience in other EU countries suggests that their lower insurance costs are directly related to their higher levels of State expenditure on social protection, including rehabilitation, with less emphasis on establishing liability in the area of occupational and other personal injuries. This raises the question of whether a no-fault approach to personal injury compensation would offer a more cost effective option if introduced in this country, either as an alternative to or complementary with our existing compensation system.

If our existing insurance based compensation system is to remain viable, greater attention to safety in the workplace and on the roads must be achieved by us all. Increased safety measures reduce the risk factor and reductions in the rate of serious accidents in the workplace can significantly moderate the cost of claims settlements. A higher level of risk management in companies and initiatives to stave off spurious and potentially costly claims can further reinforce insurance cost reduction measures taken at governmental level.

Last year I formally launched the voluntary code of practice adopted by the initiative on workplace safety group established in May 1996. Under the chairmanship of Mr. Frank Cuneen of the Health and Safety Authority, the group represents the key players in the area of accident prevention and claims mitigation and includes representatives from my Department, ICTU, the Health and Safety Authority and IBEC. Regional launches of the code have also taken place in the last number of months.

The group has developed some of the themes referred to in the Deloitte and Touche report with regard to accident prevention, responsibility for health and safety issues, training and a special approach for SMEs. The group has adopted a twin-track approach – health and safety and accident prevention, on the one hand, and the compensation process on the other.

The code of practice has been agreed between IBEC and ICTU and has the support of the Irish Insurance Federation. Essentially, the proposed code provides for agreement between employers and employees on actions without prejudice in the event of an accident occurring in the workplace. It is proposed, for example, that all necessary fees and medical costs be borne by the employer whose best endeavours will be pursued to find an internal settlement among the parties without recourse to the courts. The object is to have in place a set of agreed steps to be followed through by agreement where injury or accidents occur in the workplace. This approach, by working from management to shop-floor level, will inculcate a new partnership approach to health and safety in the workplace and provide a fruitful climate for voluntary mediation of claims.

The cost of motor insurance is relatively high here in comparison to other EU countries and, some would say, excessively so in the case of young and inexperienced drivers. The 1996 Deloitte & Touche report on an economic evaluation of insurance costs assessed the Irish motor insurance market in relation to consumer choice and price competition. The report's survey of motor insurance premiums indicated that there was no uniform market price for motor insurance due to factors such as differing assessments of claims histories by insurers, strategies towards niche markets and specialisation and segmentation of the market. Within these parameters, motor insurers quoted widely different premiums for similar risks and this is characteristic of a competitive market. While mature drivers with good safety records benefit from competition between insurers in segments of the motor insurance market, the consultants' survey found that young drivers were regarded as a high-risk category and that certain insurers refused to quote for them.

The primary focus of initiatives aimed at reducing the cost of motor insurance must be on reducing the frequency of accidents and the associated cost of claims. The key, therefore, to reducing insurance costs for young drivers is to create appropriate conditions for improving their standards of driving and their appreciation of road safety. A number of initiatives are in place and are being taken to improve driving standards and safety awareness among all drivers, including young drivers. The Irish Insurance Federation, in conjunction with the driving instructors' register, has introduced a scheme of insurance premium discounts for the young driver on completion of a required number of driving lessons. This was referred to by a number of Senators, including Senator McDonagh. This is the way to proceed in terms of training young people to be competent and proficient in the management of a mechanically propelled vehicle. When they get a certificate to show they have competence and proficiency I am confident the insurance industry will respond.

The National Safety Council, in co-operation with the Garda, continues to promote anti-speeding and anti-drink driving media campaigns, including road safety educational programmes for secondary school students. I have also exhorted my colleague, the Minister for the Environment and Local Government, to expedite his Department's examination of a graduated licensing system for learner drivers based on the Ontario model, which I believe could have a significant impact if introduced here.

My re-establishment of a revamped Motor Insurance Advisory Board was a major initiative aimed at providing me with information and advice on trends in motor insurance costs and with policy recommendations for addressing them. The expanded membership of the new board, which includes a member representing young drivers' interests, is broadly representative of all of the interests concerned, including road safety education and enforcement experts. I look forward to receiving its report shortly.

I am proud of the make-up of the board because we selected members who had interests in the motor, road haulage, insurance, bus and tourism industries, road safety, the Garda Síochána and the National Roads Authority. They are all represented to take account of the overall position pertaining to the serious and complex responsibility and liability that impacts on the insurance industry. We have referred a number of issues to the board and look forward to their deliberation on them.

Certain concessions to young drivers were introduced previously. In my first year in office I obtained a commitment from the insurance industry to provide a special concession to young drivers. However, it had to be reviewed because of the huge costs arising from serious accidents and it was not possible to continue with the initiative. Concessions had been given to young drivers by major insurers in the Irish market against the background of increasing underwriting losses in motor insurance.

The 1997 annual insurance report prepared by my Department showed that motor insurance underwriting losses increased from £90 million to £114 million in 1997. This is very worrying. The deteriorating underwriting situation resulted in some insurers implementing increases in certain insurance categories in 1998. In these circumstances there is no soft option for reducing motor insurance premiums for young inexperienced drivers. As a group, they represent a very high risk for insurers and many insurance companies are reluctant to quote for that risk. As in any other branch of insurance risk, reductions in premiums can only be achieved by improved safety standards. In the case of young Irish motorists, the inculcation of safer driving standards, education in driving skills and the early acquisition of a driving licence represent the key to reducing their high accident rate which, in turn, should lead to lower premium quotations.

The position of proprietors of recreational and tourist facilities, landowners and owners of premises was strengthened by the enactment by the Oireachtas of the Occupiers Liability Act, 1995 in July 1995. The Act obliges the occupier to take reasonable precautions for the safety of recreational users and visitors. The provisions of the Act address many of the concerns of those engaged in tourism and in the admittance of the public to their premises. It lessens their potential exposure to public liability claims by modifying the previous onerous common law duty of care owed to visitors, recreational users and trespassers. It is expected that this legislation will, in the course of time, have a downward impact on the cost of claims and on liability premiums. In drawing up the Bill, a very wide consultative process was engaged in by the then Minister for Justice, Equality and Law Reform. Members of the farming community had a particular input into its provisions and I understand that it was found possible to accommodate many of their concerns.

This House will know that much controversy and debate surrounds the question of advertising by solicitors in respect of personal injury compensation. There is a widespread belief that certain practices by members of the legal profession in that regard may encourage the high claims propensity among the public at large, to which I have already referred. My Government colleague, the Minister for Justice, Equality and Law Reform, is progressing the passage through the Dáil of the Solicitors (Amendment) Bill. This Bill, which I understand has the support of the Law Society, provides a clear statutory framework which will provide stricter controls on advertising by solicitors, particularly in the area of personal injuries, and will ensure that in the future such advertising will be balanced and informative.

We have given a lot of time and attention to the problems of the insurance industry over the past two years. I thank the dedicated officials in the insurance division of my Department for their dedication, commitment and outstanding professionalism in ensuring that we can have the most professional policy possible, the most adaptable methods of responding to insurance problems and the most up-to-date information so that the consumer gets the best deal from the insurance market. This is governed by the laws of supply and demand and the liabilities created as a result of huge compensation paid over many years.

I thank all the Senators for giving me the opportunity as Minister of State with responsibility for insurance to inform the House on the current state of progress in my efforts to effect a moderation in the burden of insurance costs on economic activity and, in particular, on small business and motorists. We will continue to do our best to reduce those costs in so far as that is attainable.

Mr. Ryan

Thank you, a Chathaoirligh. Ní dóigh liom go dtógfaidh mé an oiread ama agus atá ar fáil agam ach tá cúpla rud gur mhaith liom a rá.

There have been a number of peculiar decisions about insurance such as the abolition of juries in personal injuries cases. That was supposed to solve all our problems, but it was a mistake. Whatever sense of unreality juries had, it appears that the Judiciary have an even greater sense of unreality. Recent events have further advertised this. It is clear that the level of damages awarded by a non-jury system has been greater than that awarded before. This industry has been studied to death but still the average consumer's impression is, as with an American used car salesman, that the sales pitch is more substantial than the product. Most consumers still feel they are not entirely sure what they are buying or for what they are covered. They are satisfied they are covered for the requirements of the law but many are not clear about what precisely is covered by their home insurance.

Senator Leonard said we are a most litigious nation. We appear to be getting worse. Any person who has served on a public body is aware of the extraordinary capacity of people to sue for the most trivial of matters. If a child slips in a playground and cuts a knee, there should not be a court case to compensate them, as in one instance involving a broken tooth and eight stitches, where compensation of £13,000 was awarded. Every minor accident is seen as the source of payment for summer holidays for the next ten years.

The small claims court is used in other areas where a considerable part of the legal cost is eliminated. Senator Cregan said that the tendency for insurance companies to settle without reference to their customer should be brought to an end. If a company is required to pay, for instance, £5,000 in damages and the legal cost involved in bringing that case to court is another £5,000, an insurance company will obviously pay the £5,000 damages. This simply means putting up the customer's premiums and avoiding the legal costs.

I would like to receive from the Minister some detail of the underwriting losses, particularly in the motor insurance industry, which he says have increased. This is a disturbing trend. Are those figures due to a number of large claims rising every year or is it an increased volume of small claims? The former concerns persons who have been seriously injured with very expensive individual claims. The latter concerns large numbers of small cases. Given that there is a huge increase in the number of cars on the roads, a certain increase in road accidents is inevitable. The remedy depends on the cause of the trend. The legal costs associated with relatively small claims of £4,000 or £5,000 make it prohibitive for the insurance company to contest the cases. There is a considerable number of chancers in the country who are aware that claims of £4,000 or £5,000 are more likely not to be contested by the insurance company, providing the claims are not all against the same company. Local authorities took a policy decision to contest all cases in court and discovered that there was a pattern of individuals running essentially an insurance scam. This also became apparent to most members of the Judiciary. A gentleman in Cork went to prison because he was a well known source of information on the location of a good pothole into which a person could fall in order to sue Cork Corporation. He was receiving a percentage in every case where compensation was awarded. It was not until this matter arose in court that it was discovered that a large number of people belonging to one family were identified in a few cases as having sued local authorities. The insurance companies involved seemed to have bad record keeping practices because they did not discover the connection.

This House should not have to worry about all of these aspects. This issue has more to do with the lack of a consumer friendly attitude and inefficiency on the part of insurance companies. These companies, particularly motor insurance companies, do not worry about claims because people will have to pay whatever rates they charge.

Motor insurers have the extraordinary idea that if someone has a full seven year no claims bonus they will be a worse driver at the end of that period of time. For example, a couple may marry and decide to run one rather than two cars. If the spouse who is not the named owner of the car decides to buy a new car after five or six years he or she will discover that the no claims bonus has been lost, even though no claims have been made. Insurance companies do not have a scrap of evidence in their records to suggest that someone who had a no claims bonus for ten years and who becomes a named driver on another's insurance policy or is entitled to drive by virtue of their licence, automatically has a worse driving record after a period.

A long-standing grievance of mine relates to people who may be compensated for a personal injury and the Department of Social, Community and Family Affairs insists on adjusting their income and treats their compensation as additional income. It is not additional income. It is compensation for a loss that has already occurred. The compensation may bring their financial position back to a level balance. In other words, it is an additional payment to compensate them for costs they are anticipated to have. To reduce their social welfare payments proportionate to the award is to make a mockery of it. The people concerned will not benefit from their compensation award.

This has been an interesting and worthwhile debate. I welcome the Minister of State's comprehensive reply. He covered many of the issued we discussed.

I wish to refer to a couple of the main points made during the debate and also to the points made by Senator Ryan. One of the biggest difficulties we must overcome which has been acknowledged by the Minister of State in his reply is the number of small claims being paid by insurance companies. I accept that insurance companies must weigh up the pros and cons and decide if it is in their interest to go to court and pay any legal fees incurred. They must decide whether to take their chance in court or to forget about the legal fees and agree to pay compensation. However, anyone who has been involved in an accident and believes they are in the right is entitled to go to court to state the case without fear or favour. People pay insurance premiums in order to get a service.

I am also aware of insurance companies settling claims without consulting or advising their policy holders. This should not happen. It would be worthwhile for the Minister of State or his officials to examine this matter.

As I said at the outset, insurance companies gave me quotations. This morning during a presentation to the Fianna Fáil parliamentary party, I read some frightening statistics about road deaths, their causes and the age of the most responsible drivers. Insurance companies can jus tify the high premiums they charge young drivers but they cannot justify the variation in such premiums. The Minister of State also referred to this matter in his reply.

In 1996, a survey was carried out on a range of companies in which a quote was sought from each one for the same risk. It was discovered that there was a big discrepancy between quotes. If a person takes the trouble to shop around they can save as much as £400 on a quote. Perhaps people trust their insurance brokers and insurance companies too much. Perhaps we take our premiums for granted every year and when we receive our insurance renewal notices we simply pay up. I advise any young person looking for insurance to take out a copy of the Golden Pages and to ring around as many insurance companies as possible. I guarantee they will make savings.

I thank the Cathaoirleach for this opportunity to reply. I also thank the Minister of State for coming to the House, facilitating this debate and giving his comprehensive reply. Insurance claims is a topical subject and one which will not go away. We will try to work together to bring about the necessary changes, particularly with regard to reducing premiums for young drivers.

Amendment put and declared lost.
Motion agreed to.

When is it proposed to sit again?

At 10.30 a.m. tomorrow.

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