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Seanad Éireann debate -
Wednesday, 13 Nov 2002

Vol. 170 No. 12

Tourism Industry: Statements.

I welcome the opportunity to address the House on current conditions in the Irish tourism industry. It is particularly appropriate to review this as we come to the end of this year's tourist season and take stock of developments during the first five months of the Government's term of office. Since taking up my appointment in early June in the newly constituted portfolio of Arts, Sport and Tourism, I have had extensive consultations with tourism interest groups and reviewed developments with staff in my Department and the principal tourism State agencies. Our general strategy to sustain the medium and long-term growth of the sector is set out in An Agreed Programme for Government and I will be energetically pursuing the individual actions set out in it.

Given the difficult challenges facing the tourism sector over the past two years, my initial work has been focused on a range of issues including freeing up over the summer €3 million for additional front-line marketing activities to generate extra business this year; exhorting the industry to provide better value for money and to improve competitiveness in the light of public criticism this year of pricing and quality levels; supporting Tourism Ireland Limited – the new all island tourism marketing company established under the Good Friday Agreement – in autumn promotional campaigns in the United States and Britain; progressing the preparation of legislation to establish a new national tourism development authority bringing together the functions currently carried out by Bord Fáilte and CERT and putting in place arrangements for a major review of tourism policy.

The tourism industry has now achieved a scale and status as a major player in the Irish economy, generating €4 billion in annual foreign revenue earnings and €1.2 billion in domestic expenditure. Employment in the industry is estimated at 150,000. Visitor numbers, at six million in 2001, have doubled over the past 11 years and foreign revenue earnings have increased threefold over the same period generating estimated annual tax receipts of at least €1.2 billion. The recent ITIC report on the impact of tourism on the Irish economy estimated that capital spending of the order of €4.3 billion at current prices took place during the 1990s with the support of EU and Exchequer funds. This has widened the tourist product base, added an extensive range of public and private attractions and upgraded our access transport infrastructure.

After ten successive years of uninterrupted growth up to 2000, the industry faced its first major setback in many years with the double blow of the foot and mouth crisis in the spring of 2001 and the aftermath of the tragic events of 11 September 2001 in the United States. Although there were varying fortunes within and between different sectors and regions, the hard evidence is that we coped well. This was due to a combination of resolute actions at industry and Government levels. While official CSO figures for 2001 show that the number of overseas visitors to Ireland fell by 5% in comparison with 2000, they were still at a very healthy level of six million. Total foreign revenue earnings from all overseas visits actually increased by 8% to €3.96 billion. In addition, domestic holiday business remained buoyant last year, with expenditure rising by 16% according to Bord Fáilte figures. Our performance in terms of tourism receipts was ahead of the world and European average.

While evidence from CERT employment surveys shows there was a marginal reduction in permanent employment in Irish tourism in 2001, recruitment of skilled staff remained a challenge for the sector, with evidence of a continuing interest in recruiting labour from third countries. There was little hard evidence of major permanent job losses or closures in 2001, although margins were undoubtedly under pressure in many businesses.

The year 2002 has been a difficult one for Irish tourism. It has been characterised by a marked shortening in the booking period for holidays. This has made it difficult for operators to predict levels of business from month to month. That, in turn, led to a high and understandable level of uncertainty in the trade. The latest available official tourism and travel statistics from the CSO relate to the first quarter of 2002. These show an increase in the total number of overseas visitors of 10.3% on the same period last year with foreign revenue earnings up 5.8%. These are good figures but should be treated with a degree of caution given that first quarter business generally accounts for less than 20% of total annual visitor numbers. I understand that figures for the second quarter are scheduled to be published by the CSO by the end of this month. These may be expected to show a certain softening of demand, due to a number of factors – the so-called World Cup effect, political instability internationally, economic uncertainty in Germany and the USA and a marked reduction in airline capacity on American routes. The poor weather over the summer months also had a negative impact on the British and domestic markets.

The market intelligence available from the industry and tourism agencies indicates that the peak season produced mixed results. The good news is that the British market, traditionally our biggest market, has held up well with estimates of up to 6% growth in visitor numbers. This confirms the wisdom in the recovery strategy of targeting Britain as a market that could yield immediate and significant results this year. On the downside, visitor numbers from the United States have fallen and this has had a negative impact in those sectors and areas which depend heavily on this market. Estimates for mainland Europe show mixed results; Germany remains weak with some good results from the southern European countries. Overall, I believe that the outturn for this year will be better than originally expected with current forecasts suggesting a small percentage increase in visitor numbers which could bring us back to close to year 2000 performance.

This year has seen the largest ever budget being deployed for the international marketing of the island of Ireland. Tourism Ireland Limited, which was successfully launched towards the end of last year, has a total budget of €50 million this year, of which €27 million represents direct programme spend. This is supplemented by substantial budgets for regional and product marketing by Bord Fáilte, of the order of €25 million. Shortly after my appointment as Minister for Arts, Sport and Tourism and following consultations with the industry and tourism agencies, I decided to reallocate a further €3 million in funding for front-line marketing activity. With the help of that funding, Tourism Ireland extended its marketing activities in those markets with the best prospects for generating visitors and revenue in the short term, targeting in particular Great Britain, closely followed by Europe and North America.

Coming from Kerry I am conscious that the North American market is particularly important for many sectors of the tourism industry. There were difficulties increasing our marketing returns in this market during the peak season because of reductions in direct air capacity. In view of the high load factors and pricing on the American routes, I did not favour putting extra resources into the US market during the peak period. However, I did consider that it would be worth pursuing some of the traditional autumn business. In order to support that campaign and to help kick-start the 2003 campaign, I travelled to the United States in October on a promotional visit to Chicago and New York where I met key players in the tourism trade there and carried out a number of media promotions in order to add whatever political weight I could to Tourism Ireland's efforts to reverse the downturn in this vital market.

In the programme for Government, we have set the target of increasing our share of the continental European market. Our performance in the German market, in particular, has been disappointing over the past few years and I believe strongly that we need to look again at our approach to it. Tourism Ireland has conducted a major review of the German market and I hope to see the fruits of this work next year.

One good news story emerging through this difficult period for tourism has been the ongoing strength of the home tourism market. The most recent figures available show that hotel bed night sales from the home market have actually risen this year by 15%. This volume of growth does not happen by accident and is a tribute to the trade and the tourism agencies which have delivered this performance through the introduction of innovative special offers and strong promotional campaigns.

Based on soundings from the industry and our tourism agencies we should see some further improvement next year. The medium to long-term outlook for the tourism sector remains bright. As long as we can maintain our international competitiveness in terms of pricing, access and the quality of our product, the sector should overcome its present difficulties. Tourism Ireland and Bord Fáilte are working in close consultation with the industry, North and South, on their marketing programmes for 2003. This close interface with the industry will ensure that the programmes are soundly based and target the available resources where they can deliver the greatest dividends. I look forward to launching the new 2003 programmes in December.

I am convinced from my recent visits abroad that we need to sustain strong marketing campaigns to ensure that Ireland remains in the minds of potential visitors and to meet the more intense international competition that has emerged recently. My objective during the recent discussions on the departmental Estimates for 2003 was to ensure sufficient funding would be available within the tourism budget to mount robust marketing campaigns in our key target markets next year.

I cannot talk about next year without mentioning that the largest international sports event in the world in 2003 takes place in Ireland from 21-29 June. I refer to the Special Olympics World Summer Games, when Ireland will play host to an estimated 7,000 athletes, 3,000 coaches and delegates with 28,000 relatives and friends. Delegations from more than 160 countries will participate in 22 different sports at various venues in the greater Dublin area and Belfast. This will be the first time the games will be held outside the United States and I understand from the organisers that preparations for the event are well advanced and on schedule. Fundraising is also on target. Senators will be aware the Government has taken the initiative in this regard by agreeing to provide €10 million. The remainder of the money is being raised through contributions from the corporate sector, private donors, fundraising activities, the European Union and Northern Ireland.

Other tasks being undertaken as part of this truly great task include preparation of a host town programme, which will see 170 delegations stay in cities, towns and villages throughout the island of Ireland for four days prior to the games; securing accommodation at games time for the majority of the athletes and officials taking part; recruiting 30,000 volunteers, 15,000 of whom have already been recruited, and organising volunteer training programmes; and arranging to provide services during the games in 52 different languages. All those involved in the organisation and backing of this great project deserve the congratulations and support of this House.

While marketing is a key element of Government policy for the tourism sector, I am convinced a much broader strategy is needed to underpin the medium and longer-term growth of the sector and get us back on track to achieve the 5% average annual growth rate set under the national development plan. An Agreed Programme for Government outlines the principal actions proposed which include a broadening of our source markets and, in particular, seeking to increase our share of the continental European market; fostering expansion and competition on air and sea routes; support for the work of Tourism Ireland Limited in promoting the whole island of Ireland as a tourist destination; completing the task of creating a new national tourism development authority bringing together the functions currently carried out by Bord Fáilte and CERT; examining the case for the construction of a national conference centre and the active promotion of conference business; putting the maintenance of standards and service at the top of the tourism agenda, a hugely important issue; encouraging small accommodation providers and year round tourism activities; and ensuring local authorities take account of the infrastructural needs of tourism and the promotion of sensitive development of tourism areas and environmental best practice.

I am convinced that the maintenance of competitive access links by air and sea to Ireland is critical to future success in tourism. While we are well served as regards access by sea, I will work closely with my colleague, the Minister for Transport, to encourage the opening up of new air routes and the introduction of enhanced competition in the operation of our airports. I welcome, in particular, the recent decision by Aer Lingus to reinstate the Baltimore-Washington route and hope it may be possible to open up further US routes to help restore the 20% reduction in seat capacity which we lost last year.

I am also following developments closely at Dublin Airport in regard to the provision, at the earliest date, of expanded rapid turnaround facilities to meet the specific needs of carriers operating at the lower fares end of the market. I welcome the recent announcement of new continental European routes by Aer Lingus and look forward to additional continental services in the future. I have also asked Tourism Ireland to work closely with the air carriers and Aer Rianta to ensure greater co-operation in marketing activities associated with new route development.

Following high level consultations with Bord Fáilte and CERT, the Government decided in principle this time last year to create a new national tourism development authority bringing the two bodies together to promote the development of sustainable tourist facilities and services, including the promotion of training, human resources and marketing skills. On taking office, I moved quickly to establish an interim board to accelerate the preparatory work, including arrangements for the appointment of an interim chief executive, in order that the authority could be up and running in time for the 2003 season.

The draft legislation to give effect to the new authority has been finalised and I will seek Government approval over the coming weeks to have the Bill published and introduced at the earliest date. The new authority will be ideally positioned to help the industry to address the new set of challenges facing tourism as we go into the 21st century, including issues such as value for money, competitiveness and quality, which were subject to much public debate this year.

There has not been a major review of tourism policy since the current boom began and much has changed in the meantime. After the successful decade of the 1990s, the industry is operating in a more turbulent environment and has experienced recent major external shocks. However, these adverse developments should not mask growing concerns about the price and quality of the product that we offer to our customers. The industry needs to sharpen its competitive edge to capitalise on the massive investment of €4.3 billion in the sector over the past decade.

I have initiated a major review of tourism policy with a view to identifying the key determinants of both an industry and Government-led strategy for the future sustainable development of tourism in Ireland in order that we have an updated and dynamic policy orientation for our work. This review will be led by my Department, with the help of external specialist consultancy advice, and in consultation with the tourism industry. The Irish Tourist Industry Confederation recently produced its own assessment of the potential of the sector which will be of help in undertaking the review.

I have set out my assessment of our recent tourism performance, outlined my views on this year's season and indicated the broad policy objectives which will guide my work as Minister in line with the Government's agreed programme. I intend consulting widely with the industry, the tourism agencies and other experts to guide me further in my work.

While the industry faces genuine difficulties and both this tourism season and last season have been challenging, the industry has the resilience and the potential to overcome current obstacles and return to sustained growth. Tourism is a sector of enormous economic performance, with a wide regional impact, and I pledge, as Minister, to do my utmost to support and develop the industry during my period in office. I look forward to listening to the contributions of Senators and, once again, thank you, a Chathaoirligh, for the opportunity to address the House on this important subject.

I welcome the Minister to the House for this important debate which was requested by me and others. I thank the Leader for facilitating it. I am glad the Minister has chosen to come to the House to discuss tourism. The industry is at a crossroads and, while I hope I am wrong, I do not necessarily share the Minister's optimism regarding its future. It cannot be taken for granted. There will not be an automatic improvement in its performance without the influence of the Government.

The future success of the industry largely depends on the growth in demand for Irish tourism products. The scale of the demand is dependent on three primary factors – consumers' incomes, prices and product quality. I accept the Minister cannot do anything about the incomes of consumers from continental Europe and further afield, but the Government has an important role to play in regard to prices. All indicators point to a serious erosion in price competitiveness in the economy which is having a significant impact on the tourism industry. The issues of product quality and prices can be better described as value for money. A recent survey of tourists conducted by CERT highlighted that 23% of overseas visitors felt there was scope for improvement in overall value for money. In this regard the Government has an important role to play in the upcoming budget.

The Minister referred to the Irish Tourist Industry Confederation's report, which provided an extensive account of the tourism industry over the past 30 years. It pointed out that since the 1960s the number of visitors coming to Ireland had increased fivefold and foreign exchange earnings had increased by a factor of 40. We have seen significant growth in the tourism industry since the 1960s. Although it stalled during the economic depression of the 1980s, it improved towards the end of the 1990s and it is now reaching a plateau.

Visitors spend €6 out of every €100 spent in Ireland. That clearly shows the impact tourism has on the economy. It also had a major impact on the surge in consumer spending between 1995 and 2000. Inflation adjusted tourism spending increased by three-quarters between 1992 and 2001, which is significant. When one adds together current and capital expenditure on tourism, one can see that it accounted for 6.8% of GDP for the years 1995 to 1999. Tourism contributes significantly to the economy. ome 137,000 people were employed in the tourism industry in 2001, an increase of 83% on the 74,000 figure in the early 1990s. However, CERT's figures for 2001 show that that number has started to decrease. I hope the Minister is right that it will not be a prolonged decline.

Regionalisation is important. There is a demand that all Government agencies and offices should be decentralised. Tourism demands that people travel to tourist attractions. There is great scope to develop the regions. The Minister mentioned the south-west region. The south-west and the west are two of the most peripheral regions in the country and they have benefited greatly from the tourism industry in recent years. Although only one-quarter of the population lives in those areas, two-fifths of all tourism related income are generated there. Tourism is of significant benefit to those peripheral regions. However, it is disappointing that the poorest region, the midlands, which has 5.6% of the population, only generates 3.2% of total tourism income.

One of the most under-utilised resources in the country is the River Shannon, for which I understand 21 agencies are responsible. It is not marketed or utilised to its full potential. Much could be done for the midlands region if the River Shannon were marketed as a tourist attraction. The facilities on the river must be upgraded.

The importance of the tourism industry is highlighted by the fact that 47 cent out of every €1 spent by a tourist generates tax revenue for the Government. That is a significant figure. While the number of people visiting Ireland fell last year, the Minister said he predicts a marginal increase for 2002. It is unclear what the final figure will be, but I hope he is right. In its report the Irish Tourist Industry Confederation recommended the establishment of a tourism development strategy group similar to the industrial development strategy group which was set up in the early 1990s and was successful. Fine Gael supports the recommendation of the Irish Tourist Industry Confederation because the tourism industry relies too heavily on Government decisions and actions. Tourism growth would greatly assist the pace of national economic development. There was a marked decline in economic growth last year. Although it is still at a good level, the tourism industry could be exploited to increase economic growth into the future.

There is no automatic way to revive the tourism industry as it depends on action taken by the Minister and the Government. However, the Minister could have a positive influence on it if he makes the right decisions. The Government, for example, should look at the issue of VAT. VAT on accommodation is at 12.5%, while it is as low as 5.5% in many EU countries, such as France. That should be considered. High prices are also caused by the imposition of VAT on food. VAT on food is at 21%, while many other countries do not impose VAT rates. The Government should consider that in the forthcoming budget.

Another factor which has had an influence on the tourism industry in recent years has been the introduction of the minimum wage. Although I welcome it, it has had a big impact on the tourism industry. I do not think the Government fully recognises its impact. Another issue which affects business is insurance premiums. Like every other industry, the tourism industry was greatly affected by the insurance premium increases of between 40% and 200% in the past year alone. I know the Minister for Enterprise, Trade and Employment, Deputy Harney, is investigating this area, but she has been in office for six years and nothing has yet been done about it. Perhaps she could do something as quickly as possible.

I am glad the Minister referred to the national conference centre. What is the position in that regard? Spencer Dock was mentioned as a possible location. The country is missing out because we do not have a national conference centre.

I always get frustrated at the lack of signs for tourist sites and locations. There is a standard brown sign with white lettering for tourist attractions. However, such signs either do not exist or the writing is unclear. There must be a concerted effort to direct tourists to such sites. We have all been asked for directions by tourists who do not know where they are going because of the lack of signage.

As regards sport, the Minister said we are prepared for the special Olympics. Perhaps he could tell the House the exact nature of the preparations for the special Olympics. As regards the Community Games, the leaders of the Community Games announced two days ago that after this year they will be looking for a new home. This is vitally important because more than half a million young people between the age of six and 16 take part in the Community Games annually. It would be appropriate if the Government would do all it could to ensure the games have a permanent home after this year.

With the end of the year and the new tourism season approaching, this is an opportune time to discuss the tourism industry and address the decline, for the first time in ten years, in the number of visitors. It is also very opportune that we have in the House the new Minister for Arts, Sport and Tourism, Deputy O'Donoghue. I congratulate him on his appointment, coming as he does from the nerve centre of our tourism industry, the south Kerry and Killarney region. He, more than anyone else, will be familiar with the importance of tourism for the economy, especially in isolated areas where there are few employment opportunities in other economic sectors. As we face into a new season, it is critical that the Minister should introduce new initiatives for tourism, such as those he outlined. I wish him well in his appointment and hope the House will work closely with him in the years ahead to ensure the small decline in visitor numbers is halted and growth returns to the industry.

In the past decade or thereabouts visitor numbers have dramatically increased. The overall figure has doubled, revenue has improved substantially and employment in the tourism industry has increased considerably. However, now is the time to examine the product, access and new opportunities to find ways to advance the tourism industry in a way that impacts more critically on revenue and employment over the next five or six years. I welcome, therefore, the announcement of the establishment of Tourism Ireland, the new North-South body, and the new tourism development authority, for which legislation will be introduced later.

To some extent, the tourism industry depends on the activities of other Departments, such as the Department of the Environment and Local Government, which has certain responsibilities in the areas of parks, wildlife and fishing. For generations, inland fisheries have been one of our major tourist attractions and it is a cause of concern that one of our prime marketing products has been in decline for several years due to the effects of pollution, overfishing and other problems. It is fundamental, therefore, that Departments which share responsibility for the development of inland fisheries take account of the role of the new authority, which should acquire some degree of responsibility in this area.

I suggest the Minister should establish a team of experts drawn from the various Departments to examine the inland fisheries product and identify areas where improvements could be made and investment is needed. It may find that such direct investment is not the responsibility of the new tourism development authority or the Department of Arts, Sport and Tourism, but of the Department of the Environment and Local Government or other Departments with responsibility for inland fisheries.

This also pertains to inland waterways which the previous speaker raised. Our inland waterways are a very important tourism product, especially with regard to the German market. However, interest from Germany in this sector has fallen in recent years, partly due to the decline in the German economy, a matter over which we have no control. While I am not certain what the contents of the legislation will be, it will be necessary to get expert advice to assist in remedying the shortfall in the development of our inland waterways product and ensuring they are improved and developed.

The Minister will be fully aware of the impact Killarney National Park has had on the development of tourism in Killarney, County Kerry and the south-west region. It is one of the jewels in the crown of our tourism industry, drawing hundreds of thousands of people to the area. Glenveagh National Park has also made a significant impact in County Donegal. It is unfortunate that controversy about locations in one of our most interesting regions, the Burren area of my constituency, has hindered the development of the national park in that area. The issue of interpretation centres needs to be resolved as it is vitally important that there is no delay in advancing the development of a national park in the Burren. The area, which attracts hundreds of thousands of visitors, is badly in need of management. It appears the whole concept has been abandoned because of the row over the interpretative centre, despite land being purchased. It is essential that the decision to make the Burren a national park is not left in abeyance because of disputes over the detail.

We had a similar situation with regard to the Cliffs of Moher, one of the country's most important sites, where two State bodies – three if An Bord Pleanála can be so described – are at loggerheads because Clare County Council and Shannon Development cannot agree on how the area should be developed. We find ourselves in the very unhappy position of having two official bodies in disagreement, thereby wasting taxpayers' money and delaying the implementation of the development proposals which would bring a major visitor attraction to the area. The tourism business has been calling for the proposed interpretative centre for the past 20 years. While I do not want to get side-tracked by these minor issues, they indicate that if we are to maintain our position as a prime international tourism destination, we cannot rely on existing products.

I suggest there are two reasons for the decline in the number of visitors. The Minister needs to scrutinise both. The events of 11 September 2001 together with the outbreak of foot and mouth disease and other issues highlighted today are the first factor. There is, however, a more fundamental reason, namely, that Ireland has become too expensive as a tourist destination. With the best will in the world there is no way the Minister will resolve all the problems in the tourism industry during his term of office. However, if he could resolve a few critical areas, he will have made a major contribution to the health and development of the sector, one which will see visitor numbers rapidly increase again. A target should be to double the number of visitors in the next five years.

The indications are that Ireland has become an expensive location due to insurance costs and other factors. This is placing the possibility of holidaying here beyond the reach of ordinary people. There is something radically wrong when pricing is haphazard and lacks uniformity. For instance, charges for bed and breakfast range from €35 to €195 per night. The cost of a meal here is frequently twice as high as in other destinations.

The point I am endeavouring to make is that, while there are problems in the tourism industry, there are also great opportunities and that we must not damage the business by failing to recognise the reason tourists come here. They come here because of the attractions of the location, but they also want value for money and there are indications that they are not getting it. If it is obvious that they are not getting value for their money, it will seriously undermine the tourism business over the next four or five years and instead of a doubling of the numbers coming here, we will see a continuous decline.

It is important to develop our product line. In this regard, there have been some outstanding projects in the mid-west on which I compliment Shannon Development. I single out the efforts made to get an American company to set up the new golf club in Doonbeg, near where I live, at a cost of $50 million so far. Shannon Development provided substantial funding of £2.5 million under the national development plan helping to provide us with a unique and important golf facility, well planned by the renowned expert, Greg Norman. Employment opportunities have been opened up in a remote area which had none and which has suffered from the decline in the tourism industry during the years. Young people have had to leave the area to find jobs. This huge investment opens up a whole new vista of tourism development possibilities and job creation, due in no small way to the efforts of Shannon Development during the years. I register our appreciation for the work it does in the mid-west.

There was criticism during the years that the regional tourism organisation for the mid-west was abolished. During the reorganisation of bodies in the region in 1987 and 1988, the Shannonside Regional Tourism Organisation was dismantled and its functions given to a new body set up by Shannon Development which has never really worked. There has been ongoing lobbying to have the organisation in question re-established, supported mainly by members of Clare County Council, such as Flan Garvey, who has been very involved in cross-Border tourism. The mid-west seems to be the only region that does not have a local development organisation at a time when it is of critical importance in developing the tourism industry that one has available the views and expertise of those involved in the region, some of whom are professionals and have been involved in the business for many years. Many have a keen interest in partnership with Shannon Development, Bord Fáilte and the new tourism development authority, Tourism Ireland, in order to help influence the way the industry develops in their region.

There have been many complaints relating to access. I draw the Minister's attention to the two areas of most concern to some of us, pricing and access by air. We have been deeply concerned by the fall – off in transatlantic business. There has been widespread concern in Shannon Airport in my constituency about the cancellation of services and the loss of connections in recent years. I appreciate the outstanding work the new chief executive of Aer Lingus, Mr. Walsh, has done to turn around in a very short time the fortunes of the company which was in danger of total collapse a year ago. It is now operating in a profit-making environment again and some of the cancelled services are being re-established.

It is important, however, that we look at the broader issue of access. While it is welcome from the customer's perspective that there is a price war between Ryanair and Aer Lingus, if it continues in the long term, it will be dangerous and detrimental to both airlines and bad for Ireland and the consumer. We have had several debates about below cost selling and its damaging side effects, about which no one knows more than the Minister of State. The price war cannot be sustained indefinitely. It would be far better for the country if the airlines had reasonable and sustainable prices which would ensure their business thrives. I caution strongly against opting for the short-term benefit consumers might feel they get because the long-term damage could be catastrophic if the war was followed to its logical conclusion. The Minister needs to give attention to access. While Aer Lingus and Ryanair should be encouraged to continue competing, that competition must be reasonable. The €5 seat arrangement is a gimmick, will be seen as such and will not last. It will damage business, the country and tourism.

Action must be taken to stem the fall-off in transatlantic business which has seen a very sharp decline related in the main to the events of 11 September. That business is critical for Shannon Airport and the west. The Government must take initiatives in conjunction with Aer Lingus, national and international carriers, such as Delta, which is the reason I welcome the recent visit by the Minister for Arts, Sport and Tourism to the USA where he engaged in discussions about getting new carriers to fly into Shannon and other Irish airports. It is important that he continues and accelerates such work to provide us with more and more opportunities.

The Leas-Chathaoirleach is looking at me very suspiciously.

An Leas-Chathaoirleach

I have let the Senator go over his time.

I thank my colleague, Senator Phelan, who has assisted me on tourism. He will make his own contribution later. I wish the Minister well in his work. This debate marks the start of a very useful discussion we are going to have on the tourism business. We can return to the issue of the development of the tourism industry and set down our targets to double the number of visitors in coming years.

I appreciate the attendance of the Minister for Arts, Sport and Tourism and the Minister of State who took time out of their busy schedules to be with us for statements on a very important matter. The tourism industry is important to the economy, especially in those parts of the island which, in many ways, depend on it, not least of which is my constituency of Cork South-West. There is a high level of reliance and dependence on the industry in the south west region in connection with which I refer to a tourism federation report which shows that prices have risen dramatically in the sector. That is a cause of concern because it demonstrates to us all – not least the Government – that the difficulties in the industry are not solely the result of lack of investment in marketing. Action is required to review the cost of goods and services, which rose by a massive 45% between 1996 and 2002. The report confirms the common perception of the spiralling rise of hotel, restaurant and bed and breakfast prices in recent years. As the number of tourists increased rapidly in the late 1990s, the cost of visiting Ireland did not decrease accordingly. The recent decline in tourist numbers must be reviewed in the light of this fact.

The confederation report also indicates that the tourism boom is over and that urgent remedial action is required in order to offset further job losses and income decline. Not least among the reasons for this are the events of 11 September and the subsequent downturn in the global economy. No analyst could have predicted what would occur on 11 September, but it had quite a negative impact in many areas of the economy and tourism was particularly affected. The events of 11 September and the foot and mouth epidemic are the two main reasons that so much money was lost by the tourism industry in the past 18 months.

It is important that we should be prepared for events of this nature in the future. I am not stating we should be in any way overly obsessed with something which may never occur. However, we should be prepared by putting in place, for example, a reasonable tourism recovery programme which would be of assistance if there was a recurrence of events of that nature. The current global conflict is somewhat like a stew simmering on the stove. We do not know when it is going to boil over and have reached a point where anything could happen. There could be a repeat of the terrible tragedy that occurred a year and a half ago and we must have a reasonable tourism recovery programme in place in order that we could immediately respond to the needs of those in the tourism sector, particularly those who own family run bed and breakfast establishments and guesthouses. The latter are the ones who felt the heat following the downturn in the tourism sector. We must be in a position to recover as quickly as possible from the type of events to which I refer, to facilitate those affected by them and to encourage people in the various areas of the tourism sector to remain involved. If we are not seen to be taking such action, the tourism sector as a whole could suffer.

We must also recognise that the cost of visiting Ireland is excessively high and that cost increases at twice the rate of inflation, as has been the case since 1996, were never acceptable and are no longer sustainable. The long awaited tourism development authority should be established forthwith. The Government should be seen to maintain a level of competitiveness in the tourism sector.

The issue of infrastructural projects such as, for example, sewerage treatment schemes is a matter of concern for many. The latter are a necessity in any area, town or village, but particularly important in towns which rely heavily on tourism. Kinsale and Skibbereen in south and west Cork, respectively, pride themselves on being tourist orientated, but unfortunately they have major concerns because both lack a decent sewerage system. These picturesque towns are well equipped as tourism centres and visited by thousands each year because of their sheer beauty, selection of fine restaurants and accommodation, festivals and all of the other attractions they possess which help attract tourists. It is not good enough that one can actually smell the raw sewage being pumped into the River Ilen in the centre of Skibbereen, a town that prides itself on its tourism industry. The wrong signal is being sent to tourists visiting the town if they are greeted with such a bad odour. As Senator Daly pointed out, an interdepartmental committee or something of that nature should be put in place to consider tourism centres which require Government assistance with infrastructural or other projects, particularly those that are as necessary and essential as sewerage treatment schemes.

I am sure the Minister of State, Deputy Michael Ahern, will agree that the development of Cork Airport is of major importance to the region. I beg to differ with Senator Daly in respect of his comments about Shannon Airport which has been crying wolf for many years to the disadvantage of Cork Airport which we must consider in the context of the service it delivers to the region and the reliance industry in general, but primarily the tourism sector, has on it. Cork Airport must be developed in conjunction with our major plans for the development and promotion of the tourism sector in the south west region. Another terminal should be built at the airport. I would be extremely cautious about any plan to sell off part or all of the airport because it is an essential part of the entire machine which provides massive assistance for the social and economic life of the south west. The airport is as important as any other facet of tourism policy in this area.

Another issue I wish to raise is the concentration – perhaps in certain quarters the lack thereof – on the British market. The section of the market responsible for attracting UK tourists is essential to the entire tourism sector. We have been reliant on Britain at the lower level for many years. In the light of the events of 11 September, we have become more reliant, not just on Europe, but, in particular, the United Kingdom. Prior to any major boom in the tourism industry in Ireland, we always attracted the bulk of our visitors from Britain. Additional funding is required in order that we can maintain the level of visitors from the United Kingdom and, I hope, entice more of them to come here. The latter will only come about as a consequence of the provision of further funding.

I urge the Government to monitor the progress of the tourism sector closely. I also urge it to become more cognisant of the role State agencies can play in the area of tourism. Some State agencies such as An Taisce, for example, could possibly hinder the intentions of some in order to promote the sector as a whole. The activities of the State agencies must be reviewed in order to discover whether they are aimed at the betterment and development of the tourism sector. The establishment of the tourism development authority is enormously important. The authority is long awaited and has been long promised. We are more than entitled to delivery at this stage.

The tourism sector provides hundreds of millions of euro for the economy each year, but also requires major funding. At a time of economic belt-tightening – whether this takes the form of adjustments, cutbacks or whatever – the level of funding in the tourism sector must be maintained and increased in order to finance the projects which are essential to the development of the entire industry.

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