I welcome the Minister of the State. I compliment him on his gift of prophecy because he indicated that he has taken note of all the things Senators have said. Some of us have not said much so far, but I am sure what we say will be noted.
People have declared an interest in this matter by stating that they are auctioneers. I am not an auctioneer, but I am part of the "descendancy". My grandfather inherited three incumbent farms, which he had to return to operation. He did a little bit of everything – he ran a post office, he engaged in auctioneering and his name was a byword for honesty and good humour. There are plenty of good, decent auctioneers and I have spoken at meetings on their behalf. I have at home a small brass gavel, an auctioneer's hammer, which they presented to me because I made them laugh. However, I accept that there are problems in this area.
I welcome the Minister of State's comment that the Government will consider introducing further regulation. That is excellent, honest and open and a clear vindication of Senators O'Toole and Ross for tabling this motion. We have received an acknowledgement from the Minister of State. Good contributions were made on the other side of the House, including that of Senator Ormonde who, like me, thinks the majority of auctioneers are decent honourable people. However, she gave some instances of gazumping in the marketplace and of people floating houses at a particular price. In such circumstances, the situation usually becomes similar to that with air fares, where there is suddenly only one return seat to London priced at 99p while all the rest cost £199, plus half an ounce travel allowance. Such things may not happen that often in the auctioneering business. Concern about the fact that they do occur, however, was sufficient to cause the Government to introduce a review, which I welcome.
Guide prices are a complete nonsense. They are used as bait. I love the supplements on Thursday in The Irish Times and on Wednesday or Friday in the Irish Independent because they cater to my snooping instincts. I am able to look at other people's houses to see what they are like and how much they cost. It is terrific fun. However, sometimes the guide price for magnificent houses is set at next to nothing. We all know it is bait to get the nincompoops in so that there will be a big auction and people will bid. We all know that there have been instances where auctioneers have introduced people in the back of the room to bid a property up. That is a bad practice.
Let us consider solicitors and the fees they charge. If a person gets a mortgage when he or she is buying a house, an extensive search is done which costs a huge amount of money. That search should be done for all time and it should be stamped on the deeds that they have been investigated by a reputable solicitor. If a person gets one, two or three mortgages from the same mortgage company on the same property after it has been bought, the solicitors will charge on each occasion they are obliged to go through the motions of the same search. That is theft and it should be stopped. I ask the Minister of State to take note of that.
I looked at the rules of conduct of Irish auctioneers and those of British auctioneers, which are five times as extensive. They cover material in considerable detail. We should look at that as a model while we are investigating the possibility of introducing some form of regulation. I am not impressed by the fact that one must advertise in a newspaper – well, break my heart. They have educational courses, but people do not have to take examinations. How many of us would take examinations if we did not have to do so? I would not volunteer. That is complete nonsense. A person must put a notice in the newspaper and apply to the District Court for a licence. He or she may take an examination if he or she desperately wants to, but he or she does not have to possess any qualifications or training. However, he or she must not be bankrupt.
In the rules of conduct of the British auctioneers, there is a clear and detailed duty to maintain separate and internal accounts. Rule seven in the British model does not seem to have a parallel in the Irish rules of conduct. It states:
A member shall not seek business by methods which are oppressive or involve dishonesty, deceit, or misrepresentation. Members shall not use any business term, name or initials which could cause confusion between their own business and that of the Association.
The note attached to the rule goes on to state that:
It is considered oppressive to seek business by methods designed to take unfair advantage of the age, condition, infirmity, ignorance or bereavement of a prospective client or by any course of action which amounts to harassment. Members are not permitted to use any cheat or subterfuge to obtain business.
I am not alleging that any auctioneer in this country would engage in such behaviour. However, when I was 20 years of age I was faced with having to sell the family home. I went to a reputable auctioneering house. The person who was sent out was genteel – I knew his family – but it was his first day in the business and he was told he would learn the business on the job. In other words, he was learning at my expense. I still know him and he is still a decent fellow. He did not have any training. I showed that house to the people. I knew what to do and I had to do it, but it was awkward. I was bereaved because my mother had just died and that was the reason we had to flog the house. There was no bid at the auction and there were mistakes in the advertising. I was encouraged and harassed to sell it to someone afterwards who bid a good deal under the market value. I raised the price of the house by refusing to sell it. The person to whom it was sold was a solicitor who did business with that firm. I cannot say that there was anything wrong with that; it may have just been a series of coincidences. However, I was a vulnerable young person and I did not feel that I was protected.
I have, on the other hand, had extremely good experiences of other auctioneers and their professionalism. Clients should be made clearly aware of the fact that when they put a house up for sale, in many instances the auctioneer will charge a scaled fee, which is quite large. However, they will exclude from that advertising costs, photography and other incidentals. That is fair enough as long as the client realises it.
There are occasions when houses are put on the market by auctioneering firms but when they are not sold. In such instances, the vendor may eventually be approached by someone and they may agree to sell it. One must be careful and question whether the auctioneering firm, which has failed to sell the house, should be entitled to reap the benefit of the vendor's capacity to sell the house on his or her own behalf. I raise a question mark about that because it does happen.
I compliment my colleagues on tabling this motion. They were right to do so. The Minister of State has indicated they were right because he has taken careful note of what they said and he is taking some degree of action. I do not believe that the intention of my colleagues was to vilify the auctioneering trade. I have suggested that there were some occasions when I had doubts, but they may be unjustified. I have met a great number of thoroughly decent auctioneers. Enough was said by the Government side and by those on this side of the House, including the Independents, for the Minister of State to take this action, which fully justifies the tabling of the motion by the university Members.