Skip to main content
Normal View

Seanad Éireann debate -
Thursday, 21 Oct 2010

Vol. 205 No. 3

Tourism Sector: Statements

Tá áthas orm deis a bheith agam labhairt ar an ábhar tábhachtach seo. Tourism makes a vital contribution to Ireland's economy. With the support of the Government, the Department of Tourism, Culture and Sport and the tourism agencies, the tourism and hospitality sector has the resilience to overcome its current difficulties and make an important contribution to Ireland's economic renewal. In 2009 the sector provided approximately 190,000 jobs, helped to generate almost €4 billion in foreign revenue earnings and contributed an estimated €1.2 billion in tax receipts. While 2009 and 2010 have proved to be exceptionally challenging years, the tourism industry remains resilient and has responded to the global economic difficulties by offering exceptional value to its customers.

The Government's recently launched strategy and action plan for Irish trade, tourism and investment to 2015, Trading and Investing in a Smart Economy, was drawn up by representatives from the relevant key Departments and agencies, including my Department, Tourism Ireland and Culture Ireland. The strategy contains targets for job creation, exports, tourist numbers and inward investment projects to 2015 and sets out how the Government and its agencies will achieve these priorities and targets. The tourism related elements of the new strategy draw on the robust analysis carried out by the tourism renewal group in its report and framework for action published in autumn 2009.

Since the publication of the report of the tourism renewal group, my Department has been driving progress on the key measures in the framework for action, focusing initially on survival actions, in conjunction with the tourism agencies and other relevant Departments and bodies. For example, building on the framework for action, the 2010 budget recognised tourism as a critical labour intensive sector and provided for a 3% increase to €153 million in the overall tourism services budget. This allowed us to maintain the real level of investment in overseas marketing, as well as to provide a significantly increased capital allocation for tourism product development. The tourism sector was also included in several cross-cutting measures to support enterprises and jobs, including the employment subsidy scheme and the credit review system.

I established the tourism renewal implementation group in July to oversee and drive actions on measures that support tourism development in Ireland, increase competitiveness and ensure the sector is set for recovery and growth. The group has met twice under my chairmanship, on 6 and 20 September, and is scheduled to meet again on 27 October. Its first progress report which summarises progress on measures in the framework for action has been published on my Department's website. We have either implemented or are making good progress on four of the five survival actions recommended. These include maintaining the overall level and value of investment in international and domestic tourism marketing, strengthening Ireland's tourism attractions and products, providing active support for tourism enterprises and focusing and co-ordinating public spending on tourism related investment. As regards the nine recovery actions, the group notes good initial progress in the case of each of these actions.

The Government's new strategy and action plan for Irish trade, tourism and investment recognises the absolute importance of access and transport for tourism, as well as for trade and investment. The tourism renewal group reviewed the impact of the air travel tax, drawing on analyses by the tourism agencies, the tourism industry and the airlines, and recommended that it be abolished. I have discussed the tax in bilateral meetings with the airlines and listened to their concerns about it. I met Mr. Christoph Mueller from Aer Lingus, Mr. Michael O'Leary from Ryanair and Pádraig Ó Céide from Aer Arann. The issue has also arisen in meetings with other bodies involved in the tourism industry and was discussed at the recent forum of tourism interests convened as part of the development of the Department's new statement of strategy. In any consideration of the tax we must be conscious of what we could gain in return for the country and the tourism industry. I have asked the airlines what they can offer in exchange for the removal of the tax such as protecting or adding routes. I am discussing the air travel tax rather than the passenger taxes charged by Dublin, Cork and Shannon Airports. I have relayed the concerns raised with me to the Minister for Finance and will be discussing the matter with him further in the context of the forthcoming budget. However, if the money does not come from an air travel tax, we will need to find it somewhere else.

As the House is aware, we are experiencing the impact of an international recession of unsurpassed severity. Every major economy, including our key source tourism markets, is suffering. In our own case, the situation has been exacerbated by unhelpful exchange rate movements and the challenges in the domestic economy. Tourism worldwide has seen a significant downturn in the past two years due to the global economic slowdown and loss of consumer confidence. Figures for the first six months of the year show that while we welcomed over 2.6 million overseas visitors, this represented a reduction of just over 20% on corresponding 2009 levels. Outbound trips from Great Britain were particularly affected, with the euro-sterling exchange rate making it extremely challenging to attract visitors to Ireland and eurozone destinations generally. Furthermore, the exceptional weather conditions in the early part of the year and the closure of airports in April and May owing to the volcanic ash cloud meant that it was inevitable that a fall-off in the numbers travelling, particularly in north-west Europe, would be experienced in the first half of the year.

On the positive side, the latest published monthly figures for June show a monthly fall of 5.7 % compared to the figures for June 2009. This is a significant improvement on the year-on-year fall witnessed in the earlier months of the year. Furthermore, the numbers of visitors from North America and other long haul destinations actually increased, by 1.4% and 4.1% respectively, in June compared to June 2009. Visitors from these markets are particularly important for the tourism sector, as they tend to stay longer and spend more than visitors from our nearest markets.

Economic circumstances are making trading conditions difficult for most businesses. These difficult conditions are exacerbated in the case of the hotel sector by the build-up of room overcapacity in recent years. This is proving to be a complex problem to solve and, inevitably, it will require a market-led solution over time. I had the opportunity last week to have a useful exchange of views with the chairman, chief executive and other senior executives of NAMA on how the agency's operations were likely to impact on the hotel and tourism sectors. My engagement with NAMA was at an overall policy level and not related to a specific enterprise or borrower. I encouraged NAMA to be strategic in its approach and welcomed its willingness to remain in contact with the Department and the tourism agencies at a general policy level as it worked its way through the management of its hotel-backed loans portfolio. For its part, NAMA indicated it had completed the transfer of a number of tranches of loans, which included 35 Irish-based hotels, and had begun its engagement with borrowers in regard to business plans on a case by case basis. NAMA expected that its portfolio of hotel-backed loans would increase further, but not as much as anticipated publicly.

I was pleased to be advised that NAMA has not, nor does it intend to, subsidise loss-making hotels and accepted the need for adjustment to the new market realities. Indeed, NAMA has already met the Irish Hotels Federation to allay any concerns that NAMA was acting in an uncompetitive manner or as a monopoly hotel player. I am pleased to say NAMA is open to taking account of overall tourism policy considerations as its own strategy development evolves.

The provision and management of finance to hotels, restaurants and other businesses is a complex issue. For some time now, business interests, with other representative bodies, have been urging Government to help improve access to credit to SMEs. In order to ensure that applications for credit get a fair hearing, the Government has put in place a credit review system, under the direction of Mr. John Trethowan, to ensure applications for bank credit by viable businesses, including tourism businesses, are assessed in a reasonable manner by the banks.

I am aware of the difficulties that many hotels and restaurants are facing in meeting the cost of local authority charges and have written to the Minister for the Environment, Heritage and Local Government regarding these costs. I have been told the local authorities have taken a number of steps to support local business and employment generally. Local authorities have also implemented some reductions in their own cost base, with a view to reducing the need to increase charges on businesses and some local authorities have reduced their rates in recent times to support and stimulate employment in their areas. However, many businesses, particularly those in the tourism industry, are still struggling to meet the cost of local authority charges. I urge all public representatives to do everything in their power to ensure councils consider the needs of employers when setting their annual budgets, with a view to supporting jobs for local people.

I have acknowledged on many occasions that we are currently in a very challenging period for Irish tourism. Tourism worldwide has been deeply affected by global economic difficulties and loss of consumer confidence but the medium-term prospects for a global revival in tourism are very positive. With regard to future targets the report, Trading and Investing in a Smart Economy, sees visitor numbers increasing to 8 million by 2015. The strategy envisages 15,000 new jobs being generated directly in the tourism sector by this growth in numbers. In terms of achieving these targets, the report recognises that, in the short to medium term, Ireland's best prospects from a tourism perspective are in the United States, Great Britain and the major European markets of Germany, France, Italy and Spain. In the longer term, it highlights the Asia-Pacific region as one of the fastest growing outbound tourism markets, with China and India being the highest priorities for Ireland.

Tourism Ireland was represented on the high level group which drafted the new strategy and it is envisaged that it will also be represented on the new Foreign Trade Council which is being established for the purpose of monitoring, reviewing and promoting implementation of the agreed targets as set out in the strategy. In terms of prospects for 2011, Tourism Ireland is at present finalising its business plan for next year, for subsequent approval by the North-South Ministerial Council. I understand that, drawing on the overall strategic objectives set out in Government policy, it will contain targets for returning to growth next year from all our significant overseas markets. Activity being planned by Tourism Ireland includes leveraging the strength of St. Patrick's Day, targeting the Irish diaspora abroad and emphasising the great value now on offer in Ireland for visitors.

New infrastructure, such as the recently opened convention centre in Dublin, will also be used to promote Ireland overseas as a first class professional conference and business tourism destination. Events in 2011 such as the Solheim Cup at Killeen Castle, the start of the Tall Ships race series which will be hosted by Waterford, the UEFA cup final at the Aviva Stadium and the Irish craft year, as well as the Volvo ocean race which returns to Galway in 2012, can be used to attract significant positive publicity around the world. They will provide valuable opportunities to place Ireland in the international spotlight and showcase the many attractions we have to offer as a holiday destination.

On the domestic front, Fáilte Ireland will continue its significant investment in tourism product and services and will also continue to support local festivals and events. These, together with Fáilte Ireland's highly successful holiday at home marketing campaign, are playing a key role in improving tourism revenues around the country as well as boosting employment.

The quality and value of the tourism product in Ireland has improved dramatically in the past few years. Accommodation quality, particularly in the case of hotels, is among the highest in Europe. There are many more things to see and do, and we have built on our internationally acknowledged natural assets and resources. Visitors constantly express satisfaction rates of well over 90% for their stay here.

Under the Government's infrastructure investment priorities 2010-16, significant funding will be invested in tourism-related infrastructure to promote Ireland as a high quality tourism destination and to maximise the economic contribution of the tourism sector. This funding will be focused on completing the upgrading of major tourist attractions, developing a small number of key iconic attractions, improving infrastructure for recreational cycling, walking and water-based activities and heritage attractions. Recent approvals under the tourism capital investment programme have included almost €9 million in respect of the Waterford Viking Triangle, €3 million in respect of Tralee Lee Valley and over €7.5 million toward the development of New Ross Quay, the Dublin Writers Museum, the Irish National Heritage Park in Wexford, phase 2 of the Mayo Greenway and Meeting House Square in Temple Bar.

In acknowledgment of the difficulties faced by the tourism sector, the Government, through Fáilte Ireland, is also investing over €11 million in 2010 in the form of direct supports and advice for tourism enterprises nationally. The key elements of Fáilte Ireland's enterprise development supports include a comprehensive €3.6 million business support programme; a suite of management and skills development training programmes to tourism clients; measures to better develop, manage and promote tourism destinations; and strong e-business supports to underpin Fáilte Ireland and industry marketing activities, the delivery of enhanced visitor services and the availability of new on-line learning tools for industry clients.

I thank the House for the opportunity to contribute and look forward to hearing the contributions of Senators, many of whom are directly involved in the tourism industry. Any ideas they might have for helping the industry through this very difficult time would be very welcome. I see this as a partnership between Government, the industry and all of the tourism agencies in an effort to ensure we position the tourism sector for recovery and growth as part of our wider plans for economic renewal. From my dealings with the industry in recent months, I am confident it can rise to the challenge and will lift itself out of this difficult period.

I welcome the Minister and thank her for her overview. There is no doubt Ireland has some wonderful attractions and events, of which the Minister listed several, and we very much accept and appreciate all of that. I am glad we are discussing tourism, which has much potential. Sadly, however, we are in a queer street and the industry, as the Minister acknowledged, is in difficulty.

We have had a wonderful hospitality trade down the years and we nurtured it well, a point I am very conscious of, coming from Killarney. It is frightful that at present, while this does not apply as much in my area, many good hotels are going into NAMA. To pick up on one of the Minister's points, NAMA has taken in 35 hotels and more will follow. One of the reasons not many more will follow, however, is that many such hotels are deeply indebted to Bank of Scotland, which has withdrawn, and to Ulster Bank. The number of hotels in difficulty throughout the country, unfortunately, is large, and while this was not masked intentionally by the Minister, who gave accurate information on NAMA, it is being masked by the financial institutions. These hotels are being choked, which is very sad.

We have been hit by the global recession, by exorbitant costs and, unfortunately, by the Government-introduced levy on tourists — the travel tax. We also had the frightful situation earlier in the year caused by the sporadically erupting volcano which played hell with the trade. I hope there will be no further eruptions of the volcano in question, especially as it was the cause of major disruption in the past year.

Tourism is a very important industry and it requires support. Those involved in tourism probably became carried away during the Celtic tiger era. The advent of the financial crisis, however, has brought home to people the importance of the tourism industry. Tourism is important for every town and village and it reaches into every part of the country. Ireland has suffered more than most other countries, perhaps as a result of the additional factors which come into play here. Tourism is dependent on a discretionary spend. In a downturn, such a spend will always be the first thing to be affected. As a result, even more difficulties are created.

I would like the Minister to comment on the figures relating to tourism. I was provided with a figure of 6.6 million in respect of the number of overseas visitors to this country in 2009. I have been informed that, as a result of a staffing difficulty, the CSO is no longer publishing figures every month. In compiling the figures relating to the number of overseas visitors, I understand it may have included everyone from here who, for example, travelled over to Britain and back. Does the CSO have a method by means of which it can calculate the true figure for overseas visitors? Have we been placed in a situation whereby the CSO, as a result of the difficulties to which I refer, will not be in a position to provide accurate statistics?

The impact of the recession has been that since 2007, 1 million fewer visitors have come to this country. The likely further decrease this year means that the overall drop since 2007 will be 1.5 million. There was also a 20% drop in the number of bed nights last year. In such circumstances, I am of the view that a recovery is at least three to five years away. There are those who have stated that it might even take ten years to materialise.

Despite the best efforts of Fáilte Ireland and Tourism Ireland, it has proven difficult to retain business in our top markets. I often wonder whether we are doing enough to attract business from our nearest neighbour. Is it possible that we could be more focused in our efforts in the British market? We should be able to attract even greater numbers of British tourists.

We face a number of main challenges. First among these is the fact that Ireland is an island nation. As a result, affordable access is vital, particularly as 90% of our visitors arrive by air. However, airport capacity has declined. Competitiveness is a factor, especially in the context of labour and energy costs. There is also the banking crisis and the impact of the work of NAMA on hotels. A further challenge relates to the fragmentation of the tourism industry and the fact we rely on the UK, which is our largest market. With regard to the latter, currency problems have been a major issue. The budget cuts announced in Britain yesterday will, when they filter through, also affect tourism here.

Cultural tourism is very important. The Minister referred to Dublin being designated as a UNESCO city of literature. Perhaps there is something more which could be done to foster this type of tourism. On the activities side, we have done well in the areas of walking, hill walking and golfing holidays. Again, it might be possible to do better and do more. The Minister also referred to festivals and events and I am glad these will continue to be supported. The forthcoming London Olympics may also afford us some opportunities.

I am glad the Minister met representatives from the airlines. These individuals publicly offered proposals in the recent past. Perhaps the Minister might clarify the position in this regard. The travel tax is a major deterrent and one receives nothing but complaints in respect of it.

Despite the downturn, continued investment in marketing is going to be important. My party has proposed that we could cut the tax on employment by reducing the upper rate of employers' PRSI by 20% and the lower rate by 50%. On average, this would lead to a 3% cut in wage costs for employers. We also support reducing local authority rates, where possible, freezing Government and local authority charges and reducing energy costs.

In light of current circumstances, there is a need for a complete overhaul of the wage-setting system set up under the joint labour committees. I hope Members will forgive me. I think I am developing a cold and need a drink of water.

The Senator already has one.

Yes, but I will struggle on.

The Senator is hoarse.

Yes, my county team won last Sunday. However, I missed thematch.

The Senator is still celebrating.

It was a great win for Colm "Gooch" Cooper and the lads.

I hope the Senator is not blaming the Gooch for his catching a cold.

No, I am not. I am delighted for those involved.

The Senator has a wee bit of congestion.

It happens to the best of us.

Yes. There is one aspect of the hospitality sector which I fail to understand. I intend no disrespect to them but I am informed that more than 6,000 non-nationals are employed in hotels and elsewhere in the tourism industry. These people do not have the requisite training, do not possess the skills and do not represent the traditional brand of Irish hospitality. As those who appear on the front line, sadly they do not give the correct impression. Given that more than 450,000 people are unemployed, I do not understand how our work permit system can operate in such a way as to allow so many non-EU nationals to work in the hospitality sector. Consideration must be given to this matter.

We need to reduce administration costs and deal with the complexities relating to Irish visitor visas. We must also roll out high capacity broadband to the regions, particularly as a lack of access to this facility is affecting some of those involved in tourism.

Action must be taken in respect of the practices of predatory pricing and reckless trading in the hotel sector. I appreciate what the Minister said in respect of NAMA hotels. We are all aware, however, of instances where traditional, family owned hotels which are run by people who have been in business and who have given great value for many years are being put to the pin of their collars as a result of what some of their competitors appear to be doing. I accept NAMA's statement to the Minister to the effect that it does not support the type of behaviour to which I refer. I must, however, ask the question as to how this is happening. We are all aware that it is happening and Members will have received many messages in respect of it.

In the Lower House, my colleague, Deputy Deenihan, raised the issue of the travel tax with the Minister. He pointed out that in Holland, a similar tax costs three times more than it generates. Perhaps the Minister will comment on this matter. I had understood that Mr. Michael O'Leary put forward proposals which would have ensured that Revenue would not have been placed at a loss.

We must take action in respect of the supports being given to hotels that are not viable. The Minister does not have the answer in this regard and neither do I. We are aware of what is happening to the family-run operations to which I have already referred. I do not know if NAMA can do anything about what is taking place. I referred to the activities of Bank of Scotland Ireland and Ulster Bank in this regard. There may be a need to consult the Irish Banking Federation in respect of this matter.

The Minister has raised the issue of excessive local authority charges with the Minister for the Environment, Heritage and Local Government, Deputy Gormley, and the Minister for Finance, Deputy Brian Lenihan.

The Minister might provide further clarification in this respect. There are some penal charges.

The golf sector is very close to our hearts and we appreciate the success of the Irish Open in Killarney. With respect, there is no better venue, although I would say that anyway. Fáilte Ireland and the Minister would acknowledge this. There is infrastructure, capacity and accommodation in place, and the country has 411 golf courses; more could be done with golf tourism. There is a latent demand for Ireland and the people who love the game all over the world must visit the destination. It is particularly popular in Britain and America.

The Irish Open must receive special consideration, as it is popular with the players, the European tour and Fáilte Ireland. The Minister attended the event this year and she might give us an assurance that Killarney will be the host again next year. That would be best for Ireland as the promotional value is significant. The Leas-Chathaoirleach would appreciate these issues and in segmenting the golf product, he could give us advice. There are different categories of courses.

I will leave these comments with the Minister. There are many other points I wish to deal with but we will catch up with them. I look forward to the Minister's reply.

I thank Senator Mooney, the spokesperson for the Government side, for allowing me to speak first for eight minutes. Senator Mooney will take 12 minutes. I welcome the Minister to the House at a difficult time for the tourism industry. When we look back on 2009 it will be seen as one of the most difficult years ever experienced in tourism. Everybody was looking forward to the early part of 2010 but unfortunately, the volcanic ash cloud decimated the industry, including hotels, restaurants and guest houses. We are thankful that the industry has picked up from June, with the Minister correctly pointing out that numbers of American visitors have picked up.

This industry has significant job potential and employs up to 300,000 people; therefore the maintenance of employment and opportunities for new positions are absolutely crucial issues and the priority of the Government. They are also a priority for every Member of the Dáil and Seanad, regardless on which side of the Houses they sit.

Opportunities which had presented themselves in financial matters for the industry have been seriously affected by the announcement from Bank of Scotland (Ireland) that it is to withdraw from the Irish market. I understand up to 40% of all the hotel accounts in Ireland are in that bank; I would guess that 80% of all new hotels built in Ireland from 2004 are Bank of Scotland (Ireland) customers. This will leave significant challenges in the industry as businesses may have to change current and loan accounts for the long term.

The ground rules at the Department of Finance were known to everybody, with the thresholds clear for investors in the industry who would employ significant numbers. All the projections for businesses took into account the Government's policy at the time. However, the Department of Finance has begun to row back thresholds; two years ago it was up to €250,000 that could be repaid without being liable to tax but in the last budget an €80,000 threshold was introduced. Anybody who knows the business and is worth their salt knows a hotel bedroom could not be erected for less €100,000 from 2004 to 2008. Without fear of contradiction I contend that 90% of the hotels in Ireland built from 2004 to 2009 will not be in a position to make complete financial repayments within the next 50 years. The Government has put in place retrospective legislation, which we always assumed would never happen. It is decimating an industry with massive job potential. I do not know if the Department of Finance realises the damage it is doing to the tourism industry and the undermining of the current Minister as she faces challenges.

One advantage for the industry is that quality has substantially improved. I thank the Minister for her kind remarks and acknowledgement in her major address to the Upper House on the tourism industry. There is quality in the product available to attract people to our country. The Government led by Charles Haughey and Ray MacSharry made tourism one of the three planks for recovery in our economy in 1987, and it was proven correct. When families, multinationals or other investors place confidence in a destination because of the ground rules from the Government, the industry can only be decimated if those rules are changed. There is no way most people will be able to pay the principal of loans because of what Department of Finance officials have done in the past two budgets.

I know exactly what I am speaking about because I know many colleagues in the industry. I know the industry well because my family is heavily involved with it. Many people are in the position I describe and no further investment will take place in the next five or ten years because the Department of Finance has changed ground rules relevant to understandings and undertakings given by various Ministers for Finance to encourage people to invest in the sector.

We need more tourists to come to our country. I congratulate the Minister on meeting the chief executive of Aer Lingus and representatives from Ryanair. Aer Lingus is the flagship carrier of the country and has been a successful company over the years. Ryanair is the number one airline in Europe and Mr. Michael O'Leary is one of the top business people in Ireland and is one of the greatest achievers and success stories in most of our lifetimes.

Senator Coghlan is from Kerry, which has the fantastic destination of Killarney, and I congratulate everybody associated with the Irish Open, including Fáilte Ireland, the 3 mobile phone company and the European tour for the wonderful event. I congratulate the Minister, who was present to see it all happen and participate. I did not believe the €10 air tax was a barrier but people insist that it is; if so, we should have a trial of two years. The bona fides of the proposal should be examined, as the Minister indicated, and I support her in that regard.

There is a shining example from Dallas and Hawaii in how to get people to come to Ireland. When "Dallas" came on our television screens, tourism to that destination increased fourfold. When "Hawaii Five-O" came on television screens, tourism to America increased elevenfold the following year. I note this because Ireland should have its own television channel on the Sky network. It could be entitled Ireland Calling and everything happening in Ireland could be beamed out. Tourists come mainly from the UK, Italy, France, Germany and Spain, and the Sky system can be beamed to all these destinations. We have all seen this when we are on holidays. I know the power of television, as 70% of the penetration in the marketing world is through television, with 20% through radio and a fragmented 10% through the print media. We should go for the masses. All the footage is available. For less than €1 million we could have our own television channel beaming out from the UK to all the countries the Minister has outlined to the House which are crucial for people continuing to travel to Ireland. I would not be surprised that if we started our own television channel we would have a 50% increase in tourism on the island of Ireland within two years.

I compliment the Minister and look forward to working with her. She is a breath of fresh air in terms of listening to proposals. She has always given us an opportunity to make our proposals and work on them, and I look forward to working with her for the duration of her portfolio in the current Government.

I welcome the Minister. My wife and I own a rural pub in east Galway and have a role and interest in seeing tourism numbers increase in that neck of the woods. As somebody involved in the industry I was hugely heartened to see the Minister appointed to the role. She had an excellent track record in her previous ministries and approaches things with a can-do attitude which I am sure will come to bear in her tourism role in the near future.

A contributor to the website www.politics.ie stated two days ago:

I flew into Shannon yesterday evening and never saw the place so deserted. All that was missing was tumbleweed. At 6.30 p.m. all upstairs bars and shops were shut. I could only see one other person on the whole floor, the garda on duty at the departure door and maybe 20 people downstairs including staff.

The concern voiced by the contributor is real. It is reflected in the many calls I have received from people in the west who have passed through Shannon Airport in the past few months. Shannon is dying on its feet. From a peak in 2007 it has seen a 55% drop in passenger numbers. At its height in 2008 Ryanair employed 300 staff at Shannon, had six aircraft based there and served 53 destinations throughout Europe. Just two years later Ryanair has just one aircraft at Shannon Airport and now employs 45 people. It will shortly close its route to Paris and, having closed that, will serve just six destinations in Europe from Shannon.

We have moved from a time where 53 cities in Europe had direct access to the heart of the west, arguably our most valuable tourism asset, to a situation where there are now just six cities. The argument the Minister made, namely, that the drop in numbers can be partly attributed to the global economic downturn, does not stack up. Those who remember discussion of the travel tax which began in late 2008 will recall that it was the first time in ten years it was becoming more than apparent to everybody involved in tourism, including airlines, hotel owners and those who owned and operated attractions throughout the country, that a downturn was beginning to happen. It was the first time in ten years that the numbers travelling through airports had begun to drop and the drop was perfectly apparent to everyone. I cannot understand what sort of gathering of minds occurred in a room and which, having looked at the figures and an impending drop in tourism numbers and looking for ideas as to how we might halt that drop, developed only one idea, namely, to charge people €10 more every time they set foot in the country. That decision may have been made at a time when some still believed that our economic growth was set to continue. It was made at a time when a €10 travel tax was not that much of an imposition on travellers.

We are now in a very different place. When one logs on to the Ryanair website, as I did this morning, one will find that next March one can travel from Frankfurt to Killarney for €42 return, one quarter of which comprises the €10 travel tax. If I am sitting in Frankfurt deciding whether to travel to Killarney, Rome, Oslo or Paris, the €10 travel tax will have a very real effect on the decision I make. Let us consider what is happening in the rest of Europe and the tourism figures in countries which do not have a €10 travel tax. Tourism numbers in Spain are up 2.9% in the past year, in Germany 7.3% France 3.3%, in Italy 6.3%, in Turkey 24%, in Portugal 5.1%, in Finland and in Morocco 15.3%. There are two countries which have seen their numbers drop, the UK and Ireland. What is the common thread? The UK is imposing an £11 travel tax and we are imposing a €10 travel tax.

The Minister spoke about speaking with Mr. Mueller and Mr. O'Leary and asking them what they had to offer in return for dropping the tax. It is a very valid question because we have to be certain that if we were to drop the tax there would be something for the State in return. The only figures I can offer are those which Ryanair gave to me in the past number of days. It told me that if the tax is abolished it can increase the numbers through Cork Airport by 800,000, in Dublin Airport by 4.5 million and in Shannon Airport by 600,000 between now and2015.

Who is to know whether those figures are accurate? I do not want to try to read the mind of the Minister but I have a funny feeling from listening to her words earlier that she is increasingly of the opinion that this is the approach to take. Let us give Ryanair that opportunity in the next two years and call its bluff to see its bona fides, as Senator Cassidy described it, and see if it can produce those figures. We do not have a lot to lose and despite what people say about Mr. O' Leary there is a certain element of patriotism at the heart of everything he does. Obviously, as a businessman the bottom line is where the buck stops with him but, if given the opportunity, Ryanair and Aer Lingus could produce the increases in passengers they described.

I spoke about Shannon Airport. We have to do something drastic and radical if we are to save it. Imagine if the situation in Shannon applied to any other industry, where its manager is effectively its biggest competitor. Shannon Airport is managed by the Dublin Airport Authority, DAA. It is like having the management of Dell managing Intel in Ireland. It does not make any sense. The approach the DAA seems to be taking is that it needs to legitimise and support the decision it has taken to build terminal 2 and in order for it to do that it needs to drive passenger numbers towards Dublin.

There has been a large drop in passenger numbers in Shannon and we will see a similar drop in Cork, and are already seeing similar drops in Killarney and other destinations. Everything the DAA is doing has the aim of driving passengers towards Dublin and the new terminal, in particular. Why can Shannon and Cork Airports not compete with Dublin Airport? Competition has worked for this country in every sector in which it has been applied fairly, legitimately and with some sense of planning. For example, in the telecoms sector one can now go to a shop and buy a phone — one operator is giving them away for free. It would not have happened 20 years ago without the competition we have had in the telecoms sector. Our electricity prices are constantly dropping because competition works.

I worked with a charity that flew disabled children and their carers to Lourdes every Easter when 1,000 of us would descend upon the town. My job was to get them there and back safely. In doing so I worked hand in glove with the authorities at Tarbes airport, a reasonably sized airport just outside the town of Lourdes. It is owned primarily by the Tarbes chamber of commerce and Tarbes is a city of approximately 60,000 people. Why could we not examine the option of allowing Shannon Airport to be owned and operated by the joint chambers of commerce along the west coast and include Galway, Limerick and the other towns which have active chambers of commerce which would have the resources and expertise to run Shannon Airport? The airport needs to fulfil only one role — to be a conduit to get people in and out of what I argue is still our most valuable tourism offering, the west coast from County Kerry to County Donegal. It does not need to make one cent in profit from one end of the year to the other; it simply needs to break even and not be a burden on the taxpayer.

Let us look at some imaginative ideas and innovation. This is the thinking we need to get the tourism industry back on its feet, as we have a fantastic product. Recently I attended the opening of a new section of road in Connemara which the NRA developed as a prototype and pilot scheme, as part of which a 3 m wide cycle route was built separately along the main national secondary route. This could be replicated along the entire west coast where there are many country roads with little or no traffic.

We have a fantastic offering and a sector which is now willing to do its best to improve the quality of that offering and reduce the cost to tourists. However, the one outstanding problem is getting people in and out of the country cheaply and efficiently. This is where the Minister has a major role to play and I wish her the very best in so doing.

Cuirim fáilte roimh an Aire. I also take the opportunity, as I have done on previous occasions on the Order of Business and during discussions on tourism, to state it was one of the most enlightened decisions by the Taoiseach to appoint Deputy Hanafin to this important position. I did not, cannot and will never understand why certain elements of the media took it upon themselves to not only downgrade her position but also that of tourism, the country's second most important indigenous industry. Mr. Redmond O'Donoghue, chairman of Fáilte Ireland, summed it up in his 2009 report. He welcomed the new Minister and stated it was a very good sign for tourism that such an able and dynamic Minister had been assigned to this important portfolio. He stated he took comfort from the fact that there seemed to be a growing awareness at national level of the importance of tourism to the economy. I could not have put it better myself. Mr. O'Donoghue stated the industry generated almost 200,000 jobs and €5.3 billion in revenue and had perhaps been overlooked during the boom when the financial sector and other more glamorous industries in Ireland had grabbed all of the media's attention. He suggests that if Ireland is to emerge from the deep recession in which we find ourselves, it will have to be an export-led recovery because most of that €5.3 billion in revenue comes from abroad and tourism is a major part of Ireland's exporting infrastructure.

The Minister referred to various statistics to highlight the current state of the tourism sector. As others also referred to this issue, I will not go over that ground again. I am sure all sides of the House will agree it is interesting that Mr. O'Donoghue states he believes tourism, particularly through our culture and events, will be central to the nation's psychological recovery and help to restore some of the confidence and positivity we have lost in recent years. This is the challenge that faces the sector. It is not only about maintaining and increasing jobs or increasing important Exchequer revenue; it is also about making us feel proud as a nation of what we have to offer and the developments in infrastructure, the hotel sector and various other aspects. We should have continuing pride in these developments and not fear competition from other countries because we have in place some of the most modern infrastructure. This has been borne out, not by the numbers of those coming to the country in the past year or two during the recession but by the numbers of those who have come who have expressed high levels of satisfaction with their Irish holiday. The most recent Fáilte Ireland research, through its visitor attitude surveys, shows that nine out of ten visitors felt their holiday had exceeded or matched their expectations. An impressive 98% went on to say they would recommend a holiday in Ireland. This extraordinarily high level of endorsement of our tourism product provides us with grounds for optimism about the future of the industry.

I will briefly refer to the ongoing discussions on the airport tax. Senator Cannon raised the issue today, as he did last week. I have written directly to Mr. Michael O'Leary asking him to spell out the quid pro quo on what his response would be if the Government abolished the tax. He is quoted as having stated there would be an increase of 6 million visitors over a number of years. I have great admiration for him and it is sad that he is not included in the poll under way seeking Ireland’s greatest person. What he has done to open up the travel industry and make travel relatively inexpensive is a monument to his entrepreneurial flair. I have always publically admired what he has done, irrespective of his peccadillos and idiosyncrasies and the manner in which he sells himself and his airline.

Underlying the public relation statements issued by Ryanair which capture the attention of those of us in the House — I am like Senator Cannon in this regard — the simple reality is that Mr. O'Leary embodies the very best of capitalism. He is there because of the bottom line, namely, the dollar and the euro and how much he can make for his company. In that respect, when he speaks about the abolition of the travel tax, he bases it on the reduction in airport taxes at Dublin, Cork and Shannon Airports. He has not specifically separated the airport tax issue from the landing charge issue. Invariably, when one reads what he states, they are always tied together. He will call on the Government to abolish the airport tax but also to reduce landing charges, get rid of the Dublin Airport Authority and blow up or magic away Terminal 2 because it is a complete waste of money. All of these factors are channelled into the issue.

Newspapers and the media in general like things simple; they like a 30 second soundbite. It is very simple to state, "O'Leary promises 6 million if the Government abolishes the travel tax". If only it were that simple. I am encouraged by the Minister's statement that she has met Aer Lingus and Ryanair and I wish her well in her continuing discussions with them. I agree with Senator Cannon that there is a patriotism about Mr. O'Leary, despite his capitalist inclinations. Perhaps this is what we should tap into and the Minister is working on. I wish her well in that regard. I will be interested to see whether I receive a reply from Mr O'Leary, whom I have met and admire greatly.

I understand Fáilte Ireland is developing an exciting and innovative initiative based on the concept of the An Tóstal festivals to actively encourage the Irish Diaspora to visit Ireland during 2012. An Tóstal was created in 1953 by forward-looking and creative public servants in Bord Fáilte. An Tóstal, which means a pageant or a muster, used the slogan "Ireland at Home" and targeted the UK and US markets using modern marketing strategies way ahead of their time. Every village, town and city in Ireland was encouraged to set up an An Tóstal council. It was phenomenally successful and the festivals were the building blocks of our modern tourism industry. I pay tribute to those innovative pioneers of the industry and the strategies they devised during the hungry 1950s when we haemorrhaged people from the country.

In 2012 hundreds of millions of people across the world who are Irish or claim to be will be actively encouraged to visit Ireland in all of its wonderful manifestations. I hope the entire community will be involved in marketing Ireland as a destination. I am aware that the Minister is already involved in discussions with Fáilte Ireland, Tourism Ireland and the other State agencies to ensure this will happen. The Irish abroad section of the Department of Foreign Affairs will also be involved. The best example of the success of such an initiative is the Homecoming Scotland campaign which ran for two years and with which some Members will be familiar. This is a very exciting concept. I would be grateful if the Minister could set out her Department's thinking in this regard. I understand there has been a positive reaction to the proposal, the details of which will unfold in the next 12 months. If we tap into the Irish Diaspora, we can bring hundreds of thousands, if not millions, of people to this country in 2012. Can one imagine the impact that would have?

It is not just a question of encouraging people to come to Ireland, we also need to inform them about what they will experience when they get here. We must ensure our sports and cultural organisations will be involved. We need to harness the wonderful wealth of expertise and talent in this country. I look forward to hearing more details about this wonderful and innovative concept which will be directed by the Department of Tourism, Culture and Sport, with the help of Fáilte Ireland and Tourism Ireland, the two main State agencies charged with improving the country's tourism sector. The event may prove to be a turning point. The lead-in period will allow us to prepare for the initiatives being pursued by Fáilte Ireland and Tourism Ireland. The Minister has referred to the 2011 business plan.

I do not doubt the statistics mentioned by Senator Cannon, in relation to European countries, will be met and exceeded in this country. In that context, I will make a point about the air travel tax. I would not like us to lose the run of ourselves. The German Government recently announced plans to introduce an air travel tax as part of a package of budget cuts and taxes. It would serve as an environmental incentive, given that aviation fuel tax is unenforceable. While it is too early to predict what the likely impact of this measure on outbound travel might be, it might make air travel relatively less competitive than other modes of travel available to German travellers. That is the other side of the argument. It is not as simple as abolishing the tax. In principle and in spirit, I would be ideologically wedded to Senator Cannon's view that no obstacle should be placed in the way of providing access to the island of Ireland. As an island nation, Ireland is different from nations on the Continent. Any obstacle placed in the way of access should be considered and removed. We can spend as much money as we want on marketing strategies, but the quid pro quo is that we ultimately rely on the airlines to use their marketing strategies to help to bring people in. I am not calling the bluff of Mr. O’Leary and Mr. Mueller. If the Government is giving serious consideration to the abolition of the tax which is what the Minister seemed to indicate following her discussions with the Minister for Finance, the quid pro quo is that those running the airlines will have to deliver by putting their money where their mouths are.

I welcome the Minister for this debate on the challenges facing the tourism sector which needs to be tinged with realism. I do not doubt that there is significant potential for the sector to contribute to future economic recovery. We need to identify the impediments and barriers hindering the development of a more successful tourism product in this country. I suggest a number of categories can be highlighted in that context. I refer, first, to difficulties in our transport infrastructure that make it difficult for people to travel to, from and around the country, and, second, to market difficulties.

The current global economic climate seems to be affecting Ireland's traditional tourism markets — the United Kingdom and the United States — more than others. We need to examine the potential for growth in our internal market and encourage more Irish people to vacation in Ireland. I acknowledge the work that is being done to highlight the merits of travelling around Ireland and visiting various parts of the country for a week or weekend. We also need to encourage people from other countries to come here in greater numbers. I am aware that the new strategy points in that direction.

I will also focus on the infrastructure that facilitates people in getting in and out of the country. The traditional State airline carrier, Aer Lingus, is now, more or less, on its own as it competes in the international market. The former State ferry companies have also gone by the wind. It is anticipated that the private sector will meet the gaps in the market. We have had to depend on a co-operative organisation to restore the ferry link between Swansea and Cork. That service gives tourists another means of getting in and out of the country and availing of tourism opportunities in west Cork and County Kerry not covered by the more traditional transport links in and out of Ireland.

Difficulties continue to be associated with transport within Ireland. Many areas showing tourism growth involve activities such as walking and cycling. Those who take such holidays often prefer not to depend on cars. That is why the public transport system needs to be at the heart of our tourism strategy. It is regrettable that Irish Rail decided to discontinue its services on the railway line between Rosslare and Waterford. I am aware that the decision taken by the National Transport Authority allows for a new operator to offer services on the line. If a new company were to use disused railway lines in such a manner, not only would it revolutionise public transport services in this country, it would also offer enormous potential for tourism. The management of the Rosslare to Waterford line by Irish Rail was something of a disaster. A number of transport companies bring boats in and out of the ferry port at Rosslare. There was no link between the scheduling of the train service and the arrival of the ferries. That would not have been allowed to happen if we had had a transport strategy linked to a wider tourism strategy. That it did happen contributed to bringing to an end services on that railway line. It does not mean the service is not viable or cannot be run properly. It is still not too late to avail of the tourism opportunities associated with the line.

It is important that we adjust our public transport strategy to move from a radial transport system, with spokes extending from Dublin to various parts of the country, to a more integrated network that people could use to travel throughout the country. One should be able to travel by train down the east coast, across the south coast, up the western corridor and, ultimately, into Northern Ireland. That would open tourism opportunities in the regions.

We need more medium-term strategies that link with major events such as the 2012 Olympic Games in London. When Derry celebrates its year as the UK city of culture, we should provide for a wider programme of activities in Border counties such as Donegal, Sligo and Leitrim. I hope that opportunity will be taken. Cork's stint as European capital of culture in 2005 has had massive tourism implications for the city. We need to build on the positive rating given to Cork in a recent Lonely Planet guide — it was mentioned as one of the best cities in the world to visit — for example, by developing appropriate infrastructure. If the private sector does not provide the transport links needed, perhaps the State should get involved, for example, by offering incentives. If an alternative company reopens the rail service between Rosslare and Waterford, I hope it will inspire us to reconsider how we promote tourism throughout the country as a whole. This is a time when many of the debates we are having, particularly in the economic sphere, involve the tackling of sacred cows. If we are prepared to do tackle the sacred cow I have mentioned in the transport sector, it could have huge benefits for the country.

The tourism sector did not benefit appropriately at the height of the Celtic tiger because just as many were leaving the country on holiday as were coming here for tourism purposes. If we are to enjoy the economic benefits of tourism in years to come, we will have to make sure more people will stay here for their vacation. The numbers who come here on holiday should be bigger than the numbers leaving. I hope we will not see the day when people define their wealth by taking two, three or four foreign holidays per year. This country has much to offer in terms of culture, scenic beauty and how its people promote their enjoyment of life and welcome visitors. If all those ends are tied up and if we work around the edges in terms of the ongoing difficulties, I am confident tourism will play that role.

Much has been said about the difficulties in the hotel sector, in particular with many of the properties being wrapped up in the NAMA process. That is both a good and a bad thing. The good thing is that we are becoming more competitive and bed nights and eating out are less expensive than they used to be. The bad thing is that we are not very good at linking the cultural aspects with where people stay and eat when they come here. For instance, there are very few combined packages for those visiting many of our major centres, such as Dublin, Cork, Galway, Limerick and Waterford, where part of the experience should include a visit to the theatre, museums or galleries. In other countries, local authorities, regional authorities and national tourism departments are good a promoting the idea of all-in packages whereby people experience as much as they can in an area within a particular time. We do not see enough of that in this country.

I can think of one example. I attended a friend's wedding in Bordeaux, although I do not know why it was not in Ireland. In the middle of town, the municipal authority provides a place in which it provides the local produce without taxation. We produce food and drink which might benefit from being exposed in similar ways to people who visit our country.

We talk about the barriers and impediments to a good tourism product, I reiterate that there is the potential. Our economic development depends on using our tourism asset to the best advantage we can.

Top
Share