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Job Creation.

Dáil Éireann Debate, Tuesday - 23 March 2004

Tuesday, 23 March 2004

Questions (107)

Michael Ring

Question:

101 Mr. Ring asked the Tánaiste and Minister for Enterprise, Trade and Employment when a plant (details supplied) in Crossmolina, County Mayo, will be fully operational; and when the jobs promised to the people of the region will be filled. [9019/04]

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Written answers

DeCare International is a leader in the US dental benefits industry. Its subsidiary and flagship company, Delta Dental Plan of Minnesota, is a non-profit health services company that administers prepaid dental service plans.

In 1999 DeCare established a dental claimprocessing centre in Claremorris, County Mayo. DeCare Operations Ireland Limited currently employs 102 people and handles more than 22,000 dental claims submitted daily from its US headquarters. In November 2001, DeCare announced the expansion of its existing operation in Claremorris and the establishment of a new facility at Crossmolina, County Mayo. The new investment was part of DeCare's growth strategy for both the US and world markets. The company planned to recruit 210 new employees over a three year period, 50 in Claremorris and 160 at Crossmolina. It was envisaged that the Mayo facilities would take responsibility for customer relationship management worldwide outside of the US, including telephone support, written responses and Internet support to dental subscribers.

The company has advised IDA Ireland that, as neither existing nor new markets had developed as anticipated, business and employment targets have not yet been attainable. At this time, the company has stated that it cannot give any indication as to when it will be in a position to commence employment in Crossmolina.

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