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Complaints Procedures.

Dáil Éireann Debate, Tuesday - 4 July 2006

Tuesday, 4 July 2006

Questions (175)

Finian McGrath

Question:

187 Mr. F. McGrath asked the Tánaiste and Minister for Health and Children the reason a complaint by persons (details supplied) in Dublin 3 was not dealt with in a sensible and professional manner; and if she will take action in relation to same. [25712/06]

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Written answers

The Deputy's question relates to the management and delivery of health and personal social services, which are the responsibility of the Health Service Executive under the Health Act 2004.

I understand that the issue here relates to noise arising from the use of a piece of medical equipment in a neighbouring house. The Health Service Executive has recently arranged for the installation of a new machine with low volume density in the house in question.

However, my Department has requested the Parliamentary Affairs Division of the Executive to arrange to address the Deputy's specific question in relation to how the Executive has dealt with the complaint, and to reply directly to him.

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