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Departmental Offices.

Dáil Éireann Debate, Tuesday - 4 December 2007

Tuesday, 4 December 2007

Questions (353, 354, 355)

Leo Varadkar

Question:

400 Deputy Leo Varadkar asked the Minister for Community, Rural and Gaeltacht Affairs if his Department has carried out a study of opening hours of public offices under the control or remit of his Department; and if he will make a statement on the matter. [31999/07]

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Leo Varadkar

Question:

402 Deputy Leo Varadkar asked the Minister for Community, Rural and Gaeltacht Affairs the opening hours of his Department’s public offices and public phone lines and if they close for lunch; and if he will make a statement on the matter. [32049/07]

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Leo Varadkar

Question:

403 Deputy Leo Varadkar asked the Minister for Community, Rural and Gaeltacht Affairs the opening hours for the public offices and telephone lines and if they close for lunch for each of the agencies and State bodies that are under the control of his Department; and if he will make a statement on the matter. [32064/07]

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Written answers (Question to Minister for Community, Rural and Gaeltacht Affairs)

I propose to take Questions Nos. 400, 402 and 403 together.

As reflected in its Customer Charter, the opening hours for my Department, including the operation of the public telephone lines, are as follows:

Monday –Thursday: 9.15a.m.–5.30p.m.

Friday: 9.15a.m.–5.15p.m.

I can confirm that the offices for my Department are open during lunch and that the public telephone lines are also operated during lunch. My Department reviews its opening hours and the quality of its telephone service through customer consultation.

The opening hours and operation of the public telephone lines for the bodies that fall within the ambit of my Department are as follows:

Agencies

Public Office Opening Hours

Lunch time (open or closed)

Telephone Lines Operating Hours

An Coimisinéir Teanga

Mon–Thurs 9.15am–1.00pm 2.00pm–5.30pm Friday 9.15am–1.00pm 2.00pm–5.15pm

Variable

Mon–Thurs 9.15am–5.30pm Friday 9.15am–5.15pm and answer machine thereafter

Dormant Accounts Board

Not applicable (no public office)

Not applicable, (no public office)

Mon–Thurs 9.15am–5.30pm Friday 9.15am–5.15pm and answer machine thereafter

An Foras Teanga comprising:

Foras na Gaeilge

Mon–Thurs 9.30am–5.30pm Friday 9.30am–5.15pm

Variable

Mon–Thurs 9.30am–5.30pm Friday 9.30am–5.15pm

Tha Boord o Ulster Scotch

Mon–Fri 9.00a.m–5.00p.m

Open

Mon–Fri 9.00am–5.00pm and answer machine thereafter

Office of Commissioners of Charitable Donations & Bequests

Mon–Thurs 9.30am–5.30pm Friday 9.30am– 5.00pm

Monday–Friday closed for lunch 1.00p.m–2.00 p.m

Mon–Thurs 9.15am–5.30pm Friday 9.15am–5.15pm

Pobal

Mon–Fri 9.00am–5.30pm

Open

Mon–Fri 9.00am–5.30pm and answer machine thereafter

Údarás na Gaeltachta

Mon–Fri 9.00am–1.00pm and 2.00pm–5.00pm

Closed

Mon–Friday 9.00am–1.00pm and 2.00pm–5.00pm with voice mail thereafter

Waterways Ireland

Mon–Thurs 9.15am–5.30pm Friday 9.15am–5.15pm

Open

Mon–Thurs 9.15am–5.30pm Friday 9.15am–5.15pm with voicemail and answer machine thereafter

Western Development Commission (WDC)

Mon–Fri 9.00am–5.00pm

Open

Mon–Fri 9.00am–5.00pm and answer machine thereafter.

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