I am advised by my officials that it is not possible to answer this query specifically as there are no identifying details.
In general, the Technical Employment Support Grant (TESG) is paid when a number of criteria are met for example the grant must be approved prior to the training taking place, the training must have approved accreditation etc. In addition the correct supporting documentation must be attached with the invoice and the amount on the invoice must not be higher than the amount approved.
In order to have the matter resolved the applicant should make contact with the local office (where the application was made) as they would be fully familiar with the specifics of the individual application and will be able to resolve any queries regarding same.