Thursday, 12 July 2012

Questions (118)

Caoimhghín Ó Caoláin


118 Deputy Caoimhghín Ó Caoláin asked the Minister for Social Protection when a decision will be made on a back to school allowance application in respect of a person (details supplied); and if she will make a statement on the matter. [34037/12]

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Written answers (Question to Minister for Social Protection)

The back to school clothing and footwear allowance (BSCFA) entitlements of some 115,350 families in respect of 205,125 children have now been automatically established with reference to their primary scheme entitlement with no application form required. Letters have issued to the people identified in this way, informing them of their entitlement and notifying them that payment will issue in week commencing 16 July.

Customers who do not receive an automated payment are required to complete an application form which will be processed from a centralised unit in the Department. A text message acknowledging receipt of application forms will issue this year to everyone who submits a claim form.

If the person concerned has not already received a letter from the Department they should now complete a claim form and return it to PO Box 131. I can assure the Deputy that every effort will be made to process applications promptly.