Section 43(3) of the Water Services Act 2007 places responsibility for the maintenance and renewal of a connection on the owner of a premises in order to:
Prevent a risk to human health and the environment,
Facilitate water conservation and the proper and effective management of water services, and to
Prevent the infiltration or exfiltration of water and waste water.
The term "connection" includes a service connection for water supply or drainage of waste water up to the outer edge of the boundary to the curtilage of the premises. In other words, a householder is responsible for all water supply and drainage pipes and accessories on or under his or her property. The Office of the Ombudsman can examine a complaint about how a local authority carries out its executive and administrative functions. Details of how a member of the public can make a complaint to the Ombudsman's Office are available at www.ombudsman.gov.ie or at Lo-call 1890 223030.