Dáil Éireann Debate, Tuesday - 25 September 2012
224. Deputy Thomas P. Broughan asked the Minister for Social Protection the current waiting time for an application for redundancy payment;; the number of applicants currently waiting for their redundancy payment application to be processed; and if she will make a statement on the matter. [40340/12]
View answerThere are approximately 8,500 redundancy payment applications on hand awaiting processing at present. These include both rebate and lump sums claims.
Where lump sum claims have been correctly submitted on-line, the processing target of 6 to 8 weeks is currently being achieved. There are some cases, for example, where a query arose and the Department is awaiting additional information from the applicant or where there was an error on the application form, which fall outside of this processing target.
The Department is currently processing correctly submitted on-line applications for rebate payments received in May 2012. It is acknowledged, however, that there are several hundred cases which have been on hand for a longer period. These are very large scale cases which are put through additional checks and, therefore, take longer to process. However, every effort is being made to ensure that these claims are paid as soon as possible.
