Better Energy: Warmer Homes delivers a range of energy efficiency measures to households that are vulnerable to energy poverty. The scheme is managed by the Sustainable Energy Authority of Ireland (SEAI) and delivered through a combination of SEAI appointed Community Based Organisations (CBOs), augmented by a panel of private contractors in order to ensure national coverage. My Department is advised that a contractor has been allocated to the home referred to recently and it is expected that works will be scheduled and completed within the coming weeks. Queries in relation to individual applications are an operational matter for the SEAI and a dedicated hot line can be reached at 1800 250 204. In addition, the SEAI has established a specific email address for queries from Oireachtas members, which can be sent to oireachtas@seai.ie and will be dealt with promptly.