Dáil Éireann Debate, Tuesday - 6 November 2012
886. Deputy Michael Healy-Rae asked the Minister for Agriculture, Food and the Marine the services that are in place in County Carlow in his Department to deal with persons who suffer from dyslexia and who need advice, guidance and assistance regarding the various farm schemes and assistance with completing application forms for farm payments and farm compliance procedures; and if he will make a statement on the matter. [47920/12]
View answerCustomers of my Department who suffer from dyslexia can obtain assistance on any Department scheme by phoning any of the dedicated phone lines provided in Department publications and on the main Department website. The website has the “BrowseAloud” facility to read web pages aloud for people with literacy and visual impairments. My Department also has access officers and an enquiry officer to provide assistance to any customer with disabilities, as required by Section 26(2) of the Disability Act. The Terms and Conditions of the 2012 single payment scheme have been published in larger print to assist applicants. My Department will also ensure that, where practicable, future publications and information documents comply with the guidelines of the Dyslexia Association of Ireland to make information accessible for people with dyslexia
