Dáil Éireann Debate, Tuesday - 4 December 2012
136. Deputy Bernard J. Durkan asked the Minister for Finance the number of complaints referred to the Financial Services Ombudsman in each of the past five years to date in 2012; the extent to which the views of complainants were upheld in each year; and if he will make a statement on the matter. [53843/12]
View answerThe information requested by the Deputy has been supplied by the Financial Services Bureau and is set out below in tabular form. As the Deputy is aware, the Financial Services Ombudsman is independent in the performance of his duties.
|
Year |
New Complaints Received |
Upheld /Part Upheld |
|
2007 |
4374 |
378 |
|
2008 |
5947 |
417 |
|
2009 |
7619 |
922 |
|
2010 |
7230 |
613 |
|
2011 |
7287 |
828 |
|
2012 |
7462 |
757 |
