Dáil Éireann Debate, Thursday - 17 January 2013
93. Deputy Catherine Murphy asked the Minister for Education and Skills the number of appeals that have been made to Student Universal Support Ireland to date; the nature of those appeals; the length of time it takes on average to process same; if additional staff have been deployed to deal with appeals; the number of appeals that have been decided; and if he will make a statement on the matter. [2168/13]
View answerAs at the 14th January, 2013 Student Universal Support Ireland received some 3,520 appeals. Of these decisions have been made on some 2,091 appeals. The nature of the appeals vary from applicant to applicant.
Appeals received by SUSI are dealt with in date order, and the waiting time for decisions on appeals can vary depending on the complexity of the grant applicants circumstances which are under appeal. SUSI aims to issue determinations on appeals as promptly as possible and within the 30 day timeframe defined in the Student Support Act, 2011.
Seven additional staff have recently been deployed, on a temporary basis, to process appeals.
