The person concerned is employed casually and each week is paid a jobseeker's payment, by cheque, in respect of days on which she is unemployed. She should submit dockets on a weekly basis upon which the number of days worked is stated. Cheques are then issued when the docket is received from the client. However, if the docket is not received or is late in arriving at the Local Office, the payment is then suspended. This client has been on casual payments since 28 August 2008 and since then has had payment suspended nine times due to late submission of dockets. This includes the most recent suspension referred to in the Question.
This system of payment is explained in full to clients when they commence signing and also when a suspension occurs due to non-submission, or late submission, of dockets.