Dáil Éireann Debate, Wednesday - 27 March 2013
144. Deputy Mary Lou McDonald asked the Minister for Education and Skills the number of student grant applicants who are waiting over three months, six months, nine months and 12 months for their claims to be processed. [15703/13]
View answerThe Student Universal Support Ireland (SUSI) process management reporting system does not collate the information requested by the Deputy. However, the waiting time for processing a student grant application by SUSI varies depending on a number of factors including the volume of applications received at any given time, the complexity of the grant applicant's circumstances, and time taken by the applicant to submit all the required documentary evidence to enable a final decision to be made on an application. Every effort is made to ensure that students get decisions on their grant applications and are paid as soon as possible.
