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Social Welfare Appeals Waiting Times

Dáil Éireann Debate, Wednesday - 24 April 2013

Wednesday, 24 April 2013

Questions (145)

Bernard Durkan

Question:

145. Deputy Bernard J. Durkan asked the Minister for Social Protection the average length of time taken to process appeals for means-tested or health-related social welfare payments in each of the past three years to date; and if she will make a statement on the matter. [19392/13]

View answer

Written answers

The average time taken to process appeals for means-tested or health-related social welfare payments in each of the past three years to date is given in the following Table. These processing times are calculated from the registration date of the appeal to the date of its finalisation. They include all activities during this period including time spent in the Department for comments by the Deciding Officer on the grounds of appeal put forward by the appellant, and any further investigation, examination or assessment by the Department’s Inspectors and Medical Assessors that is deemed necessary. A considerable period of time is added to the process when an oral hearing is required because of the logistics involved in this process. By its nature and because it is a quasi-judicial nature, the processing of appeals takes time even at the best of times and reflects the fact that, by definition, the appeal process cannot be a quick one.

Table: Average Processing Times of Appeals 2010-2012

SCHEME

2010

2010

2011

2011

2012

2012

-

Average processing times (weeks)

Summary Decisions

Average processing

times (weeks)

Oral Hearings

Average processing times (weeks)

Summary Decisions

Average processing

times (weeks)

Oral Hearings

Average processing times (weeks)

Summary Decisions

Average processing

times (weeks)

Oral Hearings

Blind Pension

19.8

39.4

20.4

69.8

24.4

34.7

Carers Allowance

26.9

47.3

31.3

57.9

33.5

42.5

Carers Benefit

21.6

44.2

21.8

59.4

27.3

35.3

Disability Allowance

30.8

51.1

27.4

55.6

34.2

40.6

Illness Benefit

39.2

56.4

38.2

59.8

41.9

50.3

Domiciliary Care

26.8

49.1

25.4

55.8

32.5

41.4

Farm Assist

23.2

50.7

20.9

57.9

23.4

44.9

Bereavement Grant

25.1

-

22.1

-

29.0

-

Family Income Supplement

21.4

29.0

19.9

31.8

22.8

31.2

Invalidity Pension

40.9

59.7

36.4

58.9

38.8

48.7

One Parent Family Payment

30.2

49.4

24.3

57.5

29.4

44.6

Maternity Benefit

37.7

-

25.1

62.1

30.8

41.7

State Pension (Non-Con)

26.5

49.9

20.6

54.6

27.7

51.1

Occupational Injury Benefit

55.7

53.8

30.7

54.8

19.5

66.9

Occupational Injury Benefit (Medical)

32.5

67.9

77.8

65.0

78.7

87.4

Disablement Pension

27.4

51.9

48.0

59.7

35.7

46.0

Incapacity Supplement

-

30.7

-

48.3

14.2

48.8

Guardian's Payment (Non-con)

24.3

42.2

23.9

59.0

32.0

58.8

Pre-Retirement Allowance

-

-

-

-

54.6

-

Jobseeker's Allowance (Means)

22.2

46.9

18.0

54.8

22.8

38.2

Jobseeker's Allowance

23.6

43.0

23.8

47.9

24.4

34.4

Respite Care Grant

30.5

49.1

23.4

60.8

28.5

37.3

Supplementary Welfare  Allowance

6.9

14.8

 6.3

17.6

17.6

22.9

Treatment Benefits

21.9

57.8

28.8

-

19.0

-

Survivor's Pension (Non-con)

31.9

54.6

18.1

53.1

30.9

39.1

Widows Parent Grant

20.9

-

22.0

-

23.2

-

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