Thursday, 2 May 2013

Questions (120)

Thomas P. Broughan


120. Deputy Thomas P. Broughan asked the Minister for Social Protection if she will have the INTREO services rolled out to the Kilbarrack Social Welfare Office, Dublin, before year end; and if she will make a statement on the matter. [20919/13]

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Written answers (Question to Social)

The roll-out of the Intreo service as outlined in the Pathways to Work document is a multi-annual project. The first ten Intreo offices went live in 2012. A further 33 offices are expected to go live in 2013, with the remainder to be delivered by the end of 2014. The implementation of the Intreo service is dependent on a number of supports including the appropriate physical infrastructure, IT, staff training etc. In relation to Kilbarrack, it is envisaged that some aspects of the service will be delivered in the coming months but the full integrated service will not be completed until 2014.