Thursday, 2 May 2013

Questions (125)

Pearse Doherty

Question:

125. Deputy Pearse Doherty asked the Minister for Social Protection if she will provide in tabular form the current waiting times per social welfare payment for the processing of applications by her Department; and if she will make a statement on the matter. [21013/13]

View answer

Written answers (Question to Social)

The average number of weeks to award claims from the date of application is the main statistic collated by my Department to measure waiting times for the processing of applications for Social Welfare payments. I have attached for the Deputy’s information a tabular statement detailing the average number of weeks to award claims, where available, for schemes under the auspices of my Department for claims processed in March 2013. There have been significant reductions in backlogs in the past year for family income supplement, carer’s allowance, disability allowance and invalidity pension which will feed into processing times for these schemes in the coming months.

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Average Time to awards claims for Social Welfare Payments Claims processed in March 2013

Scheme

Average Number of Weeks to Award Claim

Jobseekers Benefit

2

Jobseekers Allowance

4

One-Parent Family Payment

13

State Pension Contributory (Domestic)

4

State Pension Transition (Domestic)

6

Widow’s, Widower's or Surviving Civil Partner’s Contributory Pension

2

State Pension Non-Contributory

14

Widow’s, Widower's or Surviving Civil Partner’s Non-Contributory Pension

6

Household Benefits

2

Free Travel

2

Domiciliary Care Allowance

7

Supplementary Welfare Allowance

1

Bereavement Grant - Sligo

1

Child Benefit (Domestic & Formerly Resident Abroad)

3

Child Benefit (EU Regulation)

31

Family Income Supplement (New Claims)

14

Family Income Supplement (Renewals)

11

Carer's Allowance

34

Disability Allowance

23

Invalidity Pension

60

Bereavement Grant - Longford

3

Illness Benefit

1