Dáil Éireann Debate, Tuesday - 7 May 2013
196. Deputy Brendan Griffin asked the Minister for Social Protection her view on the new Electric Ireland policy being implemented in September 2013; the way this will effect saved electrical units; and if she will make a statement on the matter. [21233/13]
View answerIn 2013, my Department will spend an estimated €284 million on the household benefits scheme, providing some 410,000 customers with a package worth almost €700 per year.
The structure of the electricity and gas allowance was changed from a unit based allowance to a cash credit which is currently €35 per month. This rate is aligned to the best average market rate currently available. The changed structure of the allowance is designed to encourage customers to achieve better savings through greater mobility between energy suppliers who can best meet their individual energy needs.
The new arrangement represents a significant improvement in the options available for customers. Customers who do not use their full entitlement each month will be able to carry forward that unused cash credit and draw it down as they wish; this includes customers who wish to switch to a different supplier. Prior to these changes, customers with Electric Ireland could not carry forward their unused credits if they switched to a new supplier; this acted as an impediment to customers achieving the best value for their particular energy needs. Under the new arrangement, customers with Electric Ireland who build up cash credits will have those credits refunded if they switch to a different company.
As regards the old non-cash units, a number of customers have unused units which they have carried over from 2012. These customers may use these unused units up to the end of September, 2013. My Department has contacted customers in this regard.
