I am advised by the Social Welfare Appeals Office that in appeals for family income supplement, where it appears that the reason for the decision may not have been fully understood, the letter of appeal is referred to Family Income Supplement Section requesting that the decision be clarified to the appellant. The person is advised that if s/he is still not satisfied following receipt of this clarification that the appeal will be formally registered and processed. The person concerned was advised by letter of 8th April 2013 that his letter of appeal was being forwarded to Family Income Supplement Section for clarification.
The Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions on social welfare entitlements.