Dáil Éireann Debate, Tuesday - 25 June 2013
306. Deputy Seán Kyne asked the Minister for Education and Skills the reason for the delay in the processing by Student Universal Support Ireland of additional information, in this case an invoice for the cost of an educational course of a person (details supplied) in County Galway which has caused the grant application to be erroneously considered in the appeals process; and if he will make a statement on the matter. [30846/13]
View answerOfficials in my Department have confirmed with Student Universal Support Ireland (SUSI) that the student referred to by the Deputy has been awarded a grant and an award letter issued on 11th March, 2013. SUSI also confirmed that his fee payment will be included in their next payment run to his institution. The Deputy will appreciate that in the context of SUSI having received in excess of 69,000 applications that some errors may inevitably arise when handling a high volume of applications within a relatively short timeframe. While every effort is made by SUSI to ensure that applicants are processed correctly, SUSI regrets any inconvenience caused.
