The Citizens Information Board (CIB) under the aegis of my Department is responsible for supporting the provision of information, advice (including money advice and budgeting) and advocacy on a wide range of public and social services. The Citizens Information Board delivers on this remit through direct provision, by supporting a network of delivery partners and by funding targeted projects.
Information is made available directly to the public through three main channels: the national network of 42 Citizens Information Services (CIS) which provides face- to-face service to the public; the Citizens Information Phone Service (CIPS), which operates Mon-Fri 9am to 9pm, at 0761 07 4000; and the Citizens Information Website (www.citizensinformation.ie)
CIB also publishes advocacy, research and social policy reports highlighting issues of concern to users of social services. My Department does not prescribe content in respect of information provided by Citizens Information on the wider range of public and social services. Currently information and advice is not specifically provided on gambling addiction. However the Citizens Information Board has undertaken to consider publication of material on this issue.