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Student Grant Scheme Administration

Dáil Éireann Debate, Tuesday - 9 July 2013

Tuesday, 9 July 2013

Questions (214, 231)

Gerald Nash

Question:

214. Deputy Gerald Nash asked the Minister for Education and Skills his views on the administration of the Student Universal Support Ireland system, including the fact that the student payments system does not respond to inquiries other than to issue a standard email acknowledgement in view of the contrary evidence supplied in relation to his recent response to previous parliamentary questions (details supplied); and if he will make a statement on the matter. [33289/13]

View answer

Dominic Hannigan

Question:

231. Deputy Dominic Hannigan asked the Minister for Education and Skills the reason Student Universal Support Ireland has still not issued a grant in respect of a person (details supplied); when payment will be made; and if he will make a statement on the matter. [33432/13]

View answer

Written answers

I propose to take Questions Nos. 214 and 231 together.

Officials in my Department have been advised by SUSI that an award letter issued to the applicant referred to by the Deputy on 1st May 2013. SUSI further advised that fees for this application will be paid on the 25th July. While it is acknowledged that there were significant difficulties in the operation of the assessment processes last year, I am informed by Student Universal Support Ireland (SUSI) that, in preparation for the 2013/2014 academic year, both the on-line application system and the application assessment process are being further developed to enhance their effectiveness and efficiency and respond to experiences from year one.

For applicants applying through SUSI for the 2013/14 academic year, a number of new initiatives will make their application more efficient this year. The initiatives include direct information sharing between SUSI and Government bodies and agencies including the Revenue Commissioners, the Department of Social Protection, the General Register Office (GRO) and the Central Applications Office (CAO). These links should reduce significantly the number of documents required from applicants themselves. In addition the staff resources recommended by the review have already been sanctioned. The resources include three additional management posts and some 23 (whole time equivalent) additional processing staff. This will help to ensure that qualifying students have their applications assessed as quickly as possible. SUSI has also significantly developed its training programme to meet the training needs of new and existing staff.

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