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Departmental Staff Training

Dáil Éireann Debate, Tuesday - 9 July 2013

Tuesday, 9 July 2013

Questions (95)

Gerry Adams

Question:

95. Deputy Gerry Adams asked the Minister for Social Protection the courses that staff in her Department have had funded for them; the cost of each of those courses through the learning and development strategy; and if she will make a statement on the matter. [33245/13]

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Written answers

The Department is committed under its Learning and Development Strategy to provide opportunities for the education and development of its staff. The Department recognises that investment in learning leads to improved performance and productivity, increased employee engagement and better customer service. Business areas offer development opportunities to staff through internal training, courses delivered externally or the refund of fees scheme. In 2012 and to date in 2013, staff attended 114 different external course types at a cost of €394,681 in 2012 and €138,036 in 2013.

The Department also operates the Refund of Fees scheme to encourage staff to pursue higher educational achievement outside of normal business hours. The scheme operates within the parameters of Department of Finance Circular 23/07. In the 2011/2012 academic year, 87 staff participated in the scheme resulting in a cost of €181,890. In the 2012/2013 academic year, 97 staff are participating, resulting in a cost to date of €92,163. Expenditure since 2009 for external courses and courses funded under the Refund of Fees scheme are outlined in Table 1 below.

Table 1

External Courses

Cost

Refund of Fees

Cost

2009

€352,435

2008/09 academic year

€194,709

2010

€290,323

2009/10

€177,131

2011

€206,421

2010/11

€195,552

2012

€394,681

2011/12

€181,890

2013 (to date)

€138,036

2012/13

€92,163

With regard to the cost of each course undertaken, this information is not readily available. The Department will, however, provide this information to the Deputy once it is compiled. The full list of courses under both external training and the Refund of Fees scheme are listed in Tables 2 and 3 below.

Table 2: Externally delivered courses 2012/13

Absence Management

Accounting Procedures

Advanced Access

Advanced Excel

AE Bootcamp (IT)

Agewise

Agile Data Warehouse Design

Agile Methodologies

Agile Project Management

Basic Freedom of Information

Basic Quark Xpress

Business Process Improvement

Business Statistics

C# Programming (Intermediate)

C# Programming (Introduction)

Cert in Project Management

Change Management

Children First

CISCO ACE Boot Camp Course

CISCO Routers (Configuring BGP)

Clear and Critical Thinking

Comptia Network training (IT)

Configuring BGP on Cisco Routers (IT)

Configuring Windows 8

Conflict Management

Courtroom Skills

CPD Workshop in Adult Guidance

Data Protection Awareness

DCCM (IT) training

Developing Web Applications

Diabetes Awareness

Diploma in Leadership

ECDL CTP Training (IT)

Editing Skills

Effective Strategies to Reducing IT costs

Effective Interviewing Skills

Energy Conservation

EU Presidency Training

Excel Elementary

Excel Intermediate Training

Facilitation Skills

First Aid

Freedom of Information

Fuel Poverty Conference

Future of HR in Public Sector conference

Gaeilge (FETAC)

Gartner Workshop

Health and Safety

IDEA (IT)

InDesign Pro Skills

Industry Matters Conference

Intermediate Access

IT Audit Training

IT Project Management

Lean Six Sigma for Public Sector

Leadership

IT CMF Passport Course

Managing Performance

Measuring Training Effectiveness

Media Skills

Mediation Training

Mentoring Training Course

Microsoft 2010 Advanced

Microsoft Visio (2010)

Minute Taking

Money Skills

MS Office 2010 & Windows 7

MS Office User Specialist

MS TechEd

MS Visio 2010

Non Violent Crisis Instructor

Occupational First Aid Course

OO Programming Intro

Pensions Training

Plain English

Planning for Retirement

Portfolio Process & Catalogue Planning

Powershell for Administrators

PQ Process

Procurement in Public Sector

Project Management

Project Management & Engineering- Agile

Public Financial Management

Public Procurement Conference

Public Procurement- Litigation

Quality in Social Research Training

Quark Level ½

Rent Supplement

Requirements Engineering

Risk Based Auditing/Planning

Safe Pass System Training

Safety Representative

Scoping and Delivering IT Projects

Senior Management Training

Shared Service & Outsourcing

Sharepoint 2010

Sharepoint – Custom Course (IT)

Staff Management Training

Stress Awareness

SQL Training

Team Building

Team Foundation Server 2010 (IT)

Training Needs Analysis

Train the Trainer

MS Visio Professional 2010

WEB Design with XHTML

Windows Server 2008

Windows7 Troubleshooting

Word Elementary

Workforce Planning in Public Service

Working successfully within Team Training

Workplace Programme

XML Design and Build

3Par Admin Training (IT)

Table 3: Courses funded under Refund of Fees Scheme 2011/12/13

Accounting

Accounting and Business

Adult Guidance

Advanced ECDL

Applied Social Research

Business Administration

Business Management

Business Studies

Business Studies & HRM

Business/Commerce

Computing & IT

Counselling

Counselling & Psychotherapy

ECDL

Education and Training

Forensic Accounting

Frontline Managers

Gaeilge Fheidhmeach

Geographic Information Systems

Government

Human Resource Management

Humanities

Inclusion/Disability Studies

Information Systems

Information Systems & Management

Information Technology

Irish

Irish Law

IT

JEB

Law

Leadership & Management

Learning & Development

Microsoft Office Specialist

Payroll Technician

Personal & Professional Development

Psychology

Psychology & Social Science

Psychology/Counselling

Public Accounts

Public Administration

Public Management

Science In IT Management

Social Policy

Social Science

Social Science and Psychology

Statistics

Training & Continuing Education

Training & Development

Web Design

Women/Gender/Society

Question No. 96 answered with Question No. 64.
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