The person concerned, and her two dependent children, were granted permission to remain in August 2007 for an initial three-year period, valid to 14 August 2010. This permission was renewed for a further three-year period in August 2010, valid to 14 August 2013 in each case. In the decision letters issued to the persons concerned, dated 4 August 2010, they were advised of the conditions attaching to their permission to remain and of the requirement that they attend at their local Immigration Registration Office to have the registration process completed. At the point of such registration, a valid passport, or equivalent document, must be produced as evidence of identity and nationality. It would appear that the daughter of the person concerned was not in a position to produce a valid passport and, as a result, she was not registered. She was, I understand, requested to return to the Registration Officer with a valid passport. Given that she has not yet completed the registration process, it is recommended that the daughter of the person concerned should attend at her local Immigration Registration Office as soon as possible, with a valid in-date passport, so that the registration process can be completed. I am advised that a valid application for a Certificate of Naturalisation was received from the person concerned in November 2012. This application is at an advanced stage of processing and the person concerned will be informed of the decision made in her case in due course. There is no record of an application for a Certificate of Naturalisation having been received from the daughter of the person concerned. Queries on the status of individual immigration cases may be made directly to the INIS by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up-to-date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response from the INIS is, in the Deputy’s view, inadequate or too long awaited.