Employment Support Services

Wednesday, 18 September 2013

Questions (581)

Andrew Doyle

Question:

581. Deputy Andrew Doyle asked the Minister for Social Protection if she intends to bring forward proposals that when persons go on the live register that they be supplied with an information booklet explaining exactly the way the social welfare system functions, rather than just receiving a social welfare card in the post, including information regarding resulting matters when one leaves the live register; and if she will make a statement on the matter. [37160/13]

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Written answers

Minister for Social Protection

It has been a long standing practice that all new jobseeker customers are given an information leaflet outlining the services available to them. This leaflet is kept under ongoing review and updated from time to time, as required.

To further supplement the information already provided, a more comprehensive Jobseeker Information Pack has been introduced as part of the new Intreo service. This pack which is available on the Department’s website, www.welfare.ie outlines the options available to jobseekers in their progression towards employment, including the educational, training and employment opportunities that are available. The pack also provides practical advice on CVs, job applications and interviews.