Dáil Éireann Debate, Tuesday - 15 October 2013
149. Deputy Emmet Stagg asked the Minister for Social Protection the reason for the delay in determining an appeal against refusal of jobseeker's benefit in respect of a person (details supplied) in County Kildare; and when the appeal will be dealt with. [43305/13]
View answerThe Social Welfare Appeals Office has advised me that an appeal by the person concerned was referred to an Appeals Officer on 10 October 2013, who will make a summary decision on the appeal based on the documentary evidence presented or, if required, hold an oral hearing.
There has been a rapid and sustained increase in the number of appeals received in the Social Welfare Appeals Office since 2009 which has placed extraordinary pressure on the office. Up to 2009, the average number of appeals received was 15,000 per annum whereas in 2012, the office received 35,484 appeals.
The Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions in relation to social welfare entitlements.
