I am advised by Revenue that the vast majority of customers who opted to meet their Local Property Tax (LPT) obligations through the on-line facility and did so correctly have not received any subsequent correspondence from Revenue. However, I am informed that in a relatively small number of cases the payment transactions failed. The most common reasons for failure include: financial institutions refusing the payment request; incorrect digits in the credit/debit card number; wrong card type selected; and taxpayers exiting the system before the transaction completed.
Revenue has advised me that it has written to individuals who have outstanding LPT payments. The purpose of the letter is to remind them to pay the balance within a specified time or enter into a phased arrangement that ensures payment is made in full by 31 December 2013. The letter also advises people who may be experiencing processing problems or any other difficulties in meeting their payment obligations to contact Revenue through the LPT Helpline at 1890 200255 for assistance. This assistance provides full support for on-line filers including processing payments over the telephone. I am assured that this service operates to the highest industry standards and is completely secure.
Finally, I am assured by Revenue that it will not commence any collection recovery activity where people engage positively to ensure their 2013 LPT payment obligations are fully completed by 31 December 2013.