Dáil Éireann Debate, Tuesday - 22 October 2013
259. Deputy Dominic Hannigan asked the Minister for Social Protection if she has carried out an audit of how easy it is for employers to post jobs on the FÁS website; if not, is this something that she will consider doing; and if she will make a statement on the matter. [44335/13]
View answerThe possibility for employers to post jobs on the Jobs Ireland service (formerly FÁS) is no longer available via the FÁS URL (i.e. www.fas.ie ). Since June 2012 employers can post jobs via the employer section of the Department of Social Protection's website (www.welfare.ie). This is also accessible using the www.jobsireland.ie url.
As part of its on-going assessment of customer service the Department conducts a twice yearly survey of employer satisfaction with the Jobs Ireland web service. The most recent survey for the six months to the end of June 2013 indicates a high level of satisfaction with an average score of 3.9 on a scale of 1 – 5 where 1 is poor satisfaction and 5 is very high satisfaction.
Notwithstanding this relatively positive feedback the Department is conscious that the website was developed some time ago and compares somewhat unfavourably with more modern websites including those used by peer organisations in other countries. Accordingly the Department is currently engaged in a project to evaluate the current Jobs Ireland service and identify the changes need to be made in order to provide a more sophisticated online service for employers and jobseekers.
I expect this process to lead to a redevelopment of the site in the coming year.
