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Bank Codes of Conduct

Dáil Éireann Debate, Tuesday - 5 November 2013

Tuesday, 5 November 2013

Questions (210)

Finian McGrath

Question:

210. Deputy Finian McGrath asked the Minister for Finance the advice he will offer to persons (details supplied) in relation to a bank overdraft. [46782/13]

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Written answers

As the deputy will be aware for contractual confidentiality reasons AIB is precluded from discussing or divulging details of individual customer accounts. However I am advised by the Bank that all customers are dealt with fairly and in line with AIB’s existing bank credit & lending policies. Where customers are experiencing financial difficulty I would encourage them to engage with their relationship manager or their local branch as early as possible to ensure a mutually acceptable solution can be achieved.

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