In the absence of clear details it is not possible to respond to the Deputy in detail. However, if the person concerned is lawfully resident in the State he /she may make an application for a re-entry visa in the normal way by applying to the Irish Naturalisation and Immigration Service, Visa Division, 13/14 Burgh Quay Dublin 2, either in person or by post.
Queries in relation to the status of individual immigration cases may be made directly to the INIS by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up-to-date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions.