Dáil Éireann Debate, Wednesday - 15 January 2014
927. Deputy Bernard J. Durkan asked the Minister for Transport, Tourism and Sport the extent to which agency staff have been used in his Department in each of the past five years and to date for the purpose of answering and transferring calls on the switch-desk; and if he will make a statement on the matter. [55441/13]
View answerThe National Council for the Blind has supplied visual impaired telephonists to the Department of Transport Tourism and Sport over the last five years mainly on a short term basis to cover for staff on sick leave. The extent to which the Department has used this service is set out below: -
2009 318 days
2010 28 days
2011 6 days
2012 17 days
2013 34 days.
