Dáil Éireann Debate, Tuesday - 11 February 2014
354. Deputy Damien English asked the Minister for Communications, Energy and Natural Resources if his Department currently engages in real-time reporting of online conversations on issues relating to his Department; and if he will make a statement on the matter. [6594/14]
View answerMy Department constantly monitors various media outlets through its Press Office. This includes monitoring of television and radio broadcasting, print media, and online activities. The Department has a website and a Twitter account, both of which are updated regularly.
The Department has a Twitter policy which is displayed prominently on both the Department's Twitter account, as well as on the Departments website. The Department tweets cover some or all of the following:
- Press Releases on the Departments activities and Ministerial speeches;
- Event information and occasional live coverage of events;
- Alerts about new content on our website; and
- Other practical information on services available through the Department.
The Department welcomes feedback from its Twitter followers and will try to join the conversation where possible. However, the Department is not able to reply individually to all the messages it receives via Twitter and does not currently engage in real time reporting of online conversations on issues relating to the Department. The best means of communicating a query to the Department is by availing of various contact options outlined on the Department's website.
