Dáil Éireann Debate, Thursday - 13 March 2014
133. Deputy Pearse Doherty asked the Minister for Social Protection the current waiting times for domicilary care allowance applications to be processed; if she can confirm that her Department is currently processing applications from October 2013; the measures she will take to ensure that the applications are processed as promptly as possible; and if she will make a statement on the matter. [12729/14]
View answerThere is no backlog in domiciliary care allowance (DCA) with the department currently processing claims from December 2013. The average processing time for DCA applications during February 2014 was 9.14 weeks, with a total of 800 applications being processed and pending decision at the end of the month. Customer service is a priority and the department continues to make every effort to process claims promptly and to ensure that customers experience no undue delay in receiving decisions on their DCA applications
