Case officers employed by my Department deliver activation and case management services through Intreo centres and through the network of Departmental offices which are currently transitioning to a full Intreo service. Activation and case management services are also delivered via the Local Employment Service (LES) with 22 Local Development Companies and 1 community group across the country, on contract to my Department.
The number of staff carrying out case officer duties is changing due, for example, to on-going retirements and staff movements. I will be in touch with the Deputy shortly with the number currently in place.