Robert Dowds
Question:244. Deputy Robert Dowds asked the Minister for Transport, Tourism and Sport the number of customer complaints received by the eFlow body and the process for resolving these complaints. [25013/14]
View answerDáil Éireann Debate, Thursday - 12 June 2014
244. Deputy Robert Dowds asked the Minister for Transport, Tourism and Sport the number of customer complaints received by the eFlow body and the process for resolving these complaints. [25013/14]
View answer245. Deputy Robert Dowds asked the Minister for Transport, Tourism and Sport if there has ever been a review of the accessibility and consumer friendliness of the eFlow system; and if so, the results of this review; and if he will consider launching a review. [25014/14]
View answerI propose to take Questions Nos. 244 and 245 together.
As the Deputy will be aware, as Minister for Transport, Tourism and Sport, I have overall responsibility for policy and funding in relation to the national roads programme. The implementation of individual national road schemes which provide for tolling, is a matter for the National Roads Authority (NRA) under the Roads Acts 1993-2007. Moreover, the statutory power to levy tolls on national roads, to make toll bye-laws and to enter into toll agreements with private investors in respect of national roads is very specifically vested in the NRA under Part V of the Roads Act, 1993 (as amended). In order to be of assistance to the Deputy, I am referring his Question to the NRA for direct reply. Please advise my private office if you do not receive a reply within 10 working days.