Dáil Éireann Debate, Tuesday - 24 June 2014
315. Deputy Seán Kyne asked the Minister for Social Protection the ways in which a person with a jobseeker's claim can contact her Department if that person has secured very temporary employment; if her attention has been drawn to the fact that persons who secure temporary employment are experiencing difficulties in informing her Department in order that the jobseeker's claim may be suspended; and if she will make a statement on the matter. [27342/14]
View answerWhere a person states that they have found work, it is normal practice for a jobseeker claim to be closed. However, in cases where the customer informs the Department in advance that they are taking up a short period of temporary work or training (up to 8 weeks), arrangements are now in place to simplify the process of returning to the live register at the end of this period.
There are a number of ways that a person can contact their Intreo Centre/Local or Branch Office regarding their jobseeker’s claim and there should be no difficulty with making contact with the Department in order to provide notification of a return to employment. Jobseekers should contact their Intreo Centre/Local or Branch Office in person or by telephone or, in writing by letter, e-mail or fax at the earliest opportunity. There is also a facility on the Department’s website www.welfare.ie under online services to notify the office that they have found work. This is currently being updated to also allow notification of a period of temporary work.
