Dáil Éireann Debate, Tuesday - 1 July 2014
132. Deputy Pearse Doherty asked the Minister for Finance the way complaints about the sales process by unsuccessful bidders on properties in which the National Asset Management Agency has an interest are dealt with and the independent scrutiny of such complaints that exists; and if he will make a statement on the matter. [28128/14]
View answerThe Deputy will know that NAMA's role in relation to property is, like a bank, that of a secured lender. The management and sale of property securing NAMA loans are carried out by the owners of that property or, in the case of enforcement, on their behalf by duly appointed receivers. A person with a concern in relation to the sale of property securing NAMA loans should therefore raise that concern in the first instance with the relevant owner or receiver. The Deputy will know that NAMA operates a dedicated email address, info@nama.ie, through which members of the public can also raise matters of concern directly with it, including the conduct of sales by its debtors and receivers. All such complaints received by NAMA are fully investigated by it in the context of its role as a secured lender and by reference to NAMA Board guidelines on the disposal of real estate assets. A copy of these guidelines is available on the NAMA website, www.nama.ie.
